Evaluating Reference Services PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Evaluating Reference Services PDF full book. Access full book title Evaluating Reference Services by Jo Bell Whitlatch. Download full books in PDF and EPUB format.
Author: Jo Bell Whitlatch
Publisher: American Library Association
ISBN: 9780838907870
Category : Language Arts & Disciplines
Languages : en
Pages : 236
Get Book Here
Book Description
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Author: Jo Bell Whitlatch
Publisher: American Library Association
ISBN: 9780838907870
Category : Language Arts & Disciplines
Languages : en
Pages : 236
Get Book Here
Book Description
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Author: Elizabeth Connor
Publisher: Routledge
ISBN: 078902957X
Category : Education
Languages : en
Pages : 218
Get Book Here
Book Description
An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. Each chapter is thoroughly referenced, and many have charts and activities to help spark student engagement in the learning process. Over 30 tables and figures make complex information easy to access and understand.
Author: Linda S Katz
Publisher: Routledge
ISBN: 1317951263
Category : Language Arts & Disciplines
Languages : en
Pages : 360
Get Book Here
Book Description
Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
Author: Linda S Katz
Publisher: Routledge
ISBN: 1317951271
Category : Language Arts & Disciplines
Languages : en
Pages : 351
Get Book Here
Book Description
Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
Author: Joseph R. Matthews
Publisher: Bloomsbury Publishing USA
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 538
Get Book Here
Book Description
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author: Krishna Kumar
Publisher:
ISBN: 9780706943627
Category :
Languages : en
Pages : 431
Get Book Here
Book Description
Author: Kay Ann Cassell
Publisher: American Library Association
ISBN: 1555708595
Category : Language Arts & Disciplines
Languages : en
Pages : 532
Get Book Here
Book Description
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
Author: Kay Ann Cassell
Publisher:
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 408
Get Book Here
Book Description
Specifies the top resources in major subject areas and genres and shows students how to approach the reference transaction by matching specific types of questions to the best available resources regardless of format.
Author: S. R. Ranganathan
Publisher: Ess Ess Publication
ISBN: 9788170004660
Category : Readers' advisory services
Languages : en
Pages : 0
Get Book Here
Book Description
"Works of Dr. Shiyali Ramamrita Ranganathan (S.R. Ranganathan) need no introduction. They are renowned not because they cover certain facet of library and information science, but because they have been written by the father of library science in india, Dr. Ranganathan. These library science classics have been reprinted to make Dr. Ranganathan's work available to the current generation of librarians and for those to come."
Author: Richard Brandon Morris
Publisher: HarperCollins Publishers
ISBN:
Category : History
Languages : en
Pages : 1308
Get Book Here
Book Description
This study assesses the extent to which African decolonization resulted from deliberate imperial policy, from the pressures of African nationalism, or from an international situation transformed by superpower rivalries. It analyzes what powers were transferred and to whom they were given.Pan-Africanism is seen not only in its own right but as indicating the transformation of expectations when the new rulers, who had endorsed its geopolitical logic before taking power, settled into the routines of government.
