Evaluating Reference Services PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Evaluating Reference Services PDF full book. Access full book title Evaluating Reference Services by Jo Bell Whitlatch. Download full books in PDF and EPUB format.
Author: Jo Bell Whitlatch
Publisher: American Library Association
ISBN: 9780838907870
Category : Language Arts & Disciplines
Languages : en
Pages : 236
Get Book Here
Book Description
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Author: Jo Bell Whitlatch
Publisher: American Library Association
ISBN: 9780838907870
Category : Language Arts & Disciplines
Languages : en
Pages : 236
Get Book Here
Book Description
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Author: Linda S Katz
Publisher: Routledge
ISBN: 1317951271
Category : Language Arts & Disciplines
Languages : en
Pages : 351
Get Book Here
Book Description
Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
Author: Elizabeth Connor
Publisher: Routledge
ISBN: 1136802487
Category : Education
Languages : en
Pages : 218
Get Book Here
Book Description
An introductory text on various aspects of reference services that requires your students to think!An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public ac
Author: Krishna Kumar
Publisher:
ISBN: 9780706943627
Category :
Languages : en
Pages : 431
Get Book Here
Book Description
Author: Kay Ann Cassell
Publisher:
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 408
Get Book Here
Book Description
Specifies the top resources in major subject areas and genres and shows students how to approach the reference transaction by matching specific types of questions to the best available resources regardless of format.
Author: Juris Dilevko
Publisher: Praeger
ISBN: 1567505066
Category : Language Arts & Disciplines
Languages : en
Pages : 0
Get Book Here
Book Description
Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? Or is it just a way to detract attention from serious shortcomings in reference service? How can government documents reference service, and reference service in general, be improved? Do librarians have enough general and subject-specific knowledge to provide informed and intelligent answers to reference questions? Would any business or non-profit organization be satisfied with the traditional 55 percent efficacy rate in reference service revealed by unobtrusive evaluation studies? Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is nevertheless a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide study of government documents reference service in Canada, this book examines the broad philosophical implications of negative attitudes to unobtrusive evaluation studies within libraries. It also discusses what really happens when librarians make referrals to external sources. Drawing on the insights of such library educators as Margaret Hutchins, S. R. Ranganathan, and James Wyer, it also suggests overlooked ways that may help reference librarians deliver better reference service. Finally, it argues that such proposals as certification and recertification of reference librarians need to be seriously considered if librarians do not willingly take personal responsibility for improving their own knowledge levels.
Author: Richard Brandon Morris
Publisher: HarperCollins Publishers
ISBN:
Category : History
Languages : en
Pages : 1308
Get Book Here
Book Description
This study assesses the extent to which African decolonization resulted from deliberate imperial policy, from the pressures of African nationalism, or from an international situation transformed by superpower rivalries. It analyzes what powers were transferred and to whom they were given.Pan-Africanism is seen not only in its own right but as indicating the transformation of expectations when the new rulers, who had endorsed its geopolitical logic before taking power, settled into the routines of government.
Author: S. R. Ranganathan
Publisher: Ess Ess Publication
ISBN: 9788170004660
Category : Readers' advisory services
Languages : en
Pages : 0
Get Book Here
Book Description
"Works of Dr. Shiyali Ramamrita Ranganathan (S.R. Ranganathan) need no introduction. They are renowned not because they cover certain facet of library and information science, but because they have been written by the father of library science in india, Dr. Ranganathan. These library science classics have been reprinted to make Dr. Ranganathan's work available to the current generation of librarians and for those to come."
Author: John Duncan Edwards
Publisher: Psychology Press
ISBN: 9780789013606
Category : Language Arts & Disciplines
Languages : en
Pages : 252
Get Book Here
Book Description
This book describes ways in which technology can help law librarians and offers solutions for the special problems posed by new technology, looking at issues related to Web design, setting up online reference services, virtual library tours, and Internet training for patrons. There is also material on handling problem patrons, drafting enforceable rules, avoiding the unauthorized practice of law, and cross-training reference personnel. This work has been co-published simultaneously as Legal Reference Services Quarterly, vol. 19, nos. 1/2, 2001. Edwards is professor of law and director of the Law Library at Drake University Law School. c. Book News Inc.
Author: Gordon Stevenson
Publisher: Routledge
ISBN: 1000759059
Category : Language Arts & Disciplines
Languages : en
Pages : 217
Get Book Here
Book Description
This book, first published in 1984, analyses the provision of more effective library service by relying more heavily on collaboration between reference and technical services librarians.
