Essentials of Fire Department Customer Service PDF Download

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Essentials of Fire Department Customer Service

Essentials of Fire Department Customer Service PDF Author: Alan V. Brunacini
Publisher: Fire Protection Publication
ISBN: 9780879391270
Category : Fire departments
Languages : en
Pages : 0

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Book Description
Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.