Author: Frank Slootman
Publisher: John Wiley & Sons
ISBN: 1119836417
Category : Business & Economics
Languages : en
Pages : 217
Book Description
Wall Street Journal, USA Today, and Publishers Weekly Bestseller The secret to leading growth is your mindset Snowflake CEO Frank Slootman is one of the tech world's most accomplished executives in enterprise growth, having led Snowflake to the largest software IPO ever after leading ServiceNow and Data Domain to exponential growth and the public market before that. In Amp It Up: Leading for Hypergrowth by Raising Expectations, Increasing Urgency, and Elevating Intensity, he shares his leadership approach for the first time. Amp It Up delivers an authoritative look at what it takes to transform an organization for maximum growth and scale. Slootman shows that most leaders have significant room to improve their organization's performance without making expensive changes to their talent, structure, or fundamental business model—and they don’t need to bring in an army of consultants to do it. What they do need is to align people around what matters and execute with urgency and intensity every day. Leading for unprecedented growth means declaring war on mediocrity, breaking the status quo, and making conflicted choices daily, all with a relentless focus on the mission. Amp It Up provides the first principles to guide that change, and the tactical advice for organizing a company around them. Perfect for executives, entrepreneurs, founders, managers, and leaders of all kinds, Amp It Up is a must-read resource for anyone who seeks to unleash the growth potential of a company and scale it to heights they never thought possible.
Amp It Up
Author: Frank Slootman
Publisher: John Wiley & Sons
ISBN: 1119836417
Category : Business & Economics
Languages : en
Pages : 217
Book Description
Wall Street Journal, USA Today, and Publishers Weekly Bestseller The secret to leading growth is your mindset Snowflake CEO Frank Slootman is one of the tech world's most accomplished executives in enterprise growth, having led Snowflake to the largest software IPO ever after leading ServiceNow and Data Domain to exponential growth and the public market before that. In Amp It Up: Leading for Hypergrowth by Raising Expectations, Increasing Urgency, and Elevating Intensity, he shares his leadership approach for the first time. Amp It Up delivers an authoritative look at what it takes to transform an organization for maximum growth and scale. Slootman shows that most leaders have significant room to improve their organization's performance without making expensive changes to their talent, structure, or fundamental business model—and they don’t need to bring in an army of consultants to do it. What they do need is to align people around what matters and execute with urgency and intensity every day. Leading for unprecedented growth means declaring war on mediocrity, breaking the status quo, and making conflicted choices daily, all with a relentless focus on the mission. Amp It Up provides the first principles to guide that change, and the tactical advice for organizing a company around them. Perfect for executives, entrepreneurs, founders, managers, and leaders of all kinds, Amp It Up is a must-read resource for anyone who seeks to unleash the growth potential of a company and scale it to heights they never thought possible.
Publisher: John Wiley & Sons
ISBN: 1119836417
Category : Business & Economics
Languages : en
Pages : 217
Book Description
Wall Street Journal, USA Today, and Publishers Weekly Bestseller The secret to leading growth is your mindset Snowflake CEO Frank Slootman is one of the tech world's most accomplished executives in enterprise growth, having led Snowflake to the largest software IPO ever after leading ServiceNow and Data Domain to exponential growth and the public market before that. In Amp It Up: Leading for Hypergrowth by Raising Expectations, Increasing Urgency, and Elevating Intensity, he shares his leadership approach for the first time. Amp It Up delivers an authoritative look at what it takes to transform an organization for maximum growth and scale. Slootman shows that most leaders have significant room to improve their organization's performance without making expensive changes to their talent, structure, or fundamental business model—and they don’t need to bring in an army of consultants to do it. What they do need is to align people around what matters and execute with urgency and intensity every day. Leading for unprecedented growth means declaring war on mediocrity, breaking the status quo, and making conflicted choices daily, all with a relentless focus on the mission. Amp It Up provides the first principles to guide that change, and the tactical advice for organizing a company around them. Perfect for executives, entrepreneurs, founders, managers, and leaders of all kinds, Amp It Up is a must-read resource for anyone who seeks to unleash the growth potential of a company and scale it to heights they never thought possible.
Selling in Customer Service
Author: Leon Cai
Publisher: CRC Press
ISBN: 1040098606
Category : Business & Economics
Languages : en
Pages : 133
Book Description
"Service" in this book refers to the behaviors and actions of serving customers. "Selling" in this book refers to the behaviors and actions of selling products to customers. Hence, this book is completely different from other books on these subjects—Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated. Primarily, it focuses on the interaction and transition between "the behavior of service" and "the behavior of selling" by sharing methods and skills of how those two are interrelated. This book provides many helpful guidelines and solutions for turning customers’ satisfaction with service into growth in sales. Through many refreshing ideas, the author helps you deeply understand the significance of integration of and conversion between service and selling and the harm of disconnection between service and selling. Many new ideas and viewpoints, which are different from other service books or sales books, are discussed, such as the contention that "over-service and over-selling should be prevented." Instead of: Giving highly complex and abstract definitions of "service" or "selling," this book redefines service and selling with "say YES to customers" and "Make customers say YES" respectively. Insisting that customers’ satisfaction with service will naturally lead to their long-term loyalty, this book emphasizes that customers' satisfaction with service has a shelf lifetime, which will soon fade over time. Taking the achievement of customer satisfaction as the final purpose of service, the author believes that "the end of service is not customer satisfaction, but to create new customer needs and achieve increased sales." Taking "meeting or exceeding customer expectations" as the golden rule, the author insists that "customer expectations need to be reduced first, then satisfied, and upgraded finally." Focusing on the development of customers’ buying needs like other books do, this book focuses oppositely on the research of "why customers have no buying needs."
Publisher: CRC Press
ISBN: 1040098606
Category : Business & Economics
Languages : en
Pages : 133
Book Description
"Service" in this book refers to the behaviors and actions of serving customers. "Selling" in this book refers to the behaviors and actions of selling products to customers. Hence, this book is completely different from other books on these subjects—Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated. Primarily, it focuses on the interaction and transition between "the behavior of service" and "the behavior of selling" by sharing methods and skills of how those two are interrelated. This book provides many helpful guidelines and solutions for turning customers’ satisfaction with service into growth in sales. Through many refreshing ideas, the author helps you deeply understand the significance of integration of and conversion between service and selling and the harm of disconnection between service and selling. Many new ideas and viewpoints, which are different from other service books or sales books, are discussed, such as the contention that "over-service and over-selling should be prevented." Instead of: Giving highly complex and abstract definitions of "service" or "selling," this book redefines service and selling with "say YES to customers" and "Make customers say YES" respectively. Insisting that customers’ satisfaction with service will naturally lead to their long-term loyalty, this book emphasizes that customers' satisfaction with service has a shelf lifetime, which will soon fade over time. Taking the achievement of customer satisfaction as the final purpose of service, the author believes that "the end of service is not customer satisfaction, but to create new customer needs and achieve increased sales." Taking "meeting or exceeding customer expectations" as the golden rule, the author insists that "customer expectations need to be reduced first, then satisfied, and upgraded finally." Focusing on the development of customers’ buying needs like other books do, this book focuses oppositely on the research of "why customers have no buying needs."
Beyond the Numbers: Elevating Sales Negotiation from Transactional to Transformational
Author: Anirban Majumder
Publisher: Clever Fox Publishing
ISBN:
Category : Antiques & Collectibles
Languages : en
Pages : 218
Book Description
Beyond the Numbers - Elevating sales negotiation from transactional to transformational is an essential guide to sales negotiation where you transform yourself merely from a sales person to a long term business associates . This insightful tome delves into the alchemy of negotiation, offering a comprehensive recap of strategies, from the foundations to advanced tactics. It will act as a perfect mentor for management students, working professionals and MSME (Micro Small Medium Enterprises) owners by empowering them with the art of rapport, trust and value creation. It will help you to navigate objections, embrace continuous improvement, and stay industry-savvy. With the help of this guide, you can able to master the finesse of negotiation, turn it into a life skill and join the ranks of esteemed negotiators who make every deal count.
Publisher: Clever Fox Publishing
ISBN:
Category : Antiques & Collectibles
Languages : en
Pages : 218
Book Description
Beyond the Numbers - Elevating sales negotiation from transactional to transformational is an essential guide to sales negotiation where you transform yourself merely from a sales person to a long term business associates . This insightful tome delves into the alchemy of negotiation, offering a comprehensive recap of strategies, from the foundations to advanced tactics. It will act as a perfect mentor for management students, working professionals and MSME (Micro Small Medium Enterprises) owners by empowering them with the art of rapport, trust and value creation. It will help you to navigate objections, embrace continuous improvement, and stay industry-savvy. With the help of this guide, you can able to master the finesse of negotiation, turn it into a life skill and join the ranks of esteemed negotiators who make every deal count.
Beyond Boundaries: Leading Great SEND Provision across a Trust
Author: David Bartram
Publisher: John Catt
ISBN: 1036003981
Category : Education
Languages : en
Pages : 243
Book Description
Beyond Boundaries provides a model for effective trust leadership of SEND. It includes a range of case studies that highlight the many successes trust leaders have achieved so that learners with SEND in their schools are able to flourish. Structured around the Primary Colours Model of Leadership, the book considers six key elements of leadership through the lens of SEND: · Set the strategic direction · Create alignment · Build and sustain relationships · Create teams · Plan and organise · Deliver results and get things done. Primarily aimed at leaders within trusts, this book will also be relevant for those leading SEND provision in a range of school groups and networks.
Publisher: John Catt
ISBN: 1036003981
Category : Education
Languages : en
Pages : 243
Book Description
Beyond Boundaries provides a model for effective trust leadership of SEND. It includes a range of case studies that highlight the many successes trust leaders have achieved so that learners with SEND in their schools are able to flourish. Structured around the Primary Colours Model of Leadership, the book considers six key elements of leadership through the lens of SEND: · Set the strategic direction · Create alignment · Build and sustain relationships · Create teams · Plan and organise · Deliver results and get things done. Primarily aimed at leaders within trusts, this book will also be relevant for those leading SEND provision in a range of school groups and networks.
Elevate
Author: Erik Therwanger
Publisher: Balboa Press
ISBN: 1982213426
Category : Self-Help
Languages : en
Pages : 264
Book Description
It’s Time to Take Off ! Is your business stuck on the ground, when it should be soaring at new heights? Like an aircraft, your organization was never built to remain on the endless taxiway of mediocrity. Instead, you should be pushing the throttle forward and breaking through to new levels of growth and success. But without a solid plan, most business leaders find themselves “winging-it,” unprepared to navigate the numerous challenges that keep their aircraft grounded. Disengaged team members, cash flow issues, poor management, and a lack of planning round out the top issues that make lift off difficult. ELEVATE: Take Your Business to the Next Level introduces business owners, executives, leaders, and team members to the Business Elevation System - BES. The BES, allows you to design a dynamic Flight Plan, ascend to new levels, and achieve the results you have always dreamed of. The Business Elevation System - BES provides you and your team with: Strategies for Flight Plan Creation Techniques for Aircrew Development New Tactical Maneuvers The ability to achieve Ascension Enhancement
Publisher: Balboa Press
ISBN: 1982213426
Category : Self-Help
Languages : en
Pages : 264
Book Description
It’s Time to Take Off ! Is your business stuck on the ground, when it should be soaring at new heights? Like an aircraft, your organization was never built to remain on the endless taxiway of mediocrity. Instead, you should be pushing the throttle forward and breaking through to new levels of growth and success. But without a solid plan, most business leaders find themselves “winging-it,” unprepared to navigate the numerous challenges that keep their aircraft grounded. Disengaged team members, cash flow issues, poor management, and a lack of planning round out the top issues that make lift off difficult. ELEVATE: Take Your Business to the Next Level introduces business owners, executives, leaders, and team members to the Business Elevation System - BES. The BES, allows you to design a dynamic Flight Plan, ascend to new levels, and achieve the results you have always dreamed of. The Business Elevation System - BES provides you and your team with: Strategies for Flight Plan Creation Techniques for Aircrew Development New Tactical Maneuvers The ability to achieve Ascension Enhancement
Handbook of Wise Interventions
Author: Gregory M. Walton
Publisher: Guilford Publications
ISBN: 1462543839
Category : Psychology
Languages : en
Pages : 491
Book Description
Precise shifts in the ways people make sense of themselves, others, and social situations can help people flourish. This compelling handbook synthesizes the growing body of research on wise interventions--brief, nonclinical strategies that are "wise" to the impact of social-psychological processes on behavior. Leading authorities describe how maladaptive or pejorative interpretations can undermine people’s functioning and how they can be altered to produce benefits in such areas as academic motivation and achievement, health, well-being, and personal relationships. Consistently formatted chapters review the development of each intervention, how it can be implemented, its evidence base, and implications for solving personal and societal problems.
Publisher: Guilford Publications
ISBN: 1462543839
Category : Psychology
Languages : en
Pages : 491
Book Description
Precise shifts in the ways people make sense of themselves, others, and social situations can help people flourish. This compelling handbook synthesizes the growing body of research on wise interventions--brief, nonclinical strategies that are "wise" to the impact of social-psychological processes on behavior. Leading authorities describe how maladaptive or pejorative interpretations can undermine people’s functioning and how they can be altered to produce benefits in such areas as academic motivation and achievement, health, well-being, and personal relationships. Consistently formatted chapters review the development of each intervention, how it can be implemented, its evidence base, and implications for solving personal and societal problems.
Leading with Character - 2nd Edition
Author: John J. Sosik
Publisher: IAP
ISBN: 1681230151
Category : Business & Economics
Languages : en
Pages : 300
Book Description
What kind of character strengths must leaders develop in themselves and others to create and sustain extraordinary organizational growth and performance? In this updated and expanded second edition, the author, John J. Sosik, answers this question by reviewing what is known about the connection between authentic transformational leadership and positive psychology. He summarizes a wealth of leadership knowledge in a unique collection of captivating stories about 25 famous leaders from business, history and pop culture: Aung San Suu Kyi, John F. Kennedy, Maya Angelou, Bill Gates, Brian Wilson, Rosa Parks, Martin Luther King, Jr., Joe Namath, Malala Yousafzai, Mother Teresa, Angelina Jolie, Pope Saint John Paul II, Shirley Chisholm, Sheryl Sandberg, Andy Griffith, Margaret Thatcher, Oprah Winfrey, Nelson Mandela, Warren Buffet, Carlos Ghosn, Eleanor Roosevelt, Herb Kelleher, Steve Jobs, Johnny Cash, and Fred Rogers. What do these leaders have in common? Each possesses virtues of wisdom, courage, humanity, justice, temperance, and transcendence and their associated character strengths that form the foundation of their outstanding leadership. Besides generating astonishing results for their organizations, these leaders reaped numerous physical, mental, social and spiritual benefits from their strong character. Their stories teach readers leadership principles that they too can apply to achieve sustainable growth and excellence. The author includes dozens of interesting examples, vivid anecdotes, and clear guidelines to offer readers an in-depth look at how character and virtue forms the moral fiber of authentic transformational leadership. Individuals currently in leadership positions as well as aspiring leaders will find the book’s conversational style, fascinating stories, and practical guidelines both useful and inspiring.
Publisher: IAP
ISBN: 1681230151
Category : Business & Economics
Languages : en
Pages : 300
Book Description
What kind of character strengths must leaders develop in themselves and others to create and sustain extraordinary organizational growth and performance? In this updated and expanded second edition, the author, John J. Sosik, answers this question by reviewing what is known about the connection between authentic transformational leadership and positive psychology. He summarizes a wealth of leadership knowledge in a unique collection of captivating stories about 25 famous leaders from business, history and pop culture: Aung San Suu Kyi, John F. Kennedy, Maya Angelou, Bill Gates, Brian Wilson, Rosa Parks, Martin Luther King, Jr., Joe Namath, Malala Yousafzai, Mother Teresa, Angelina Jolie, Pope Saint John Paul II, Shirley Chisholm, Sheryl Sandberg, Andy Griffith, Margaret Thatcher, Oprah Winfrey, Nelson Mandela, Warren Buffet, Carlos Ghosn, Eleanor Roosevelt, Herb Kelleher, Steve Jobs, Johnny Cash, and Fred Rogers. What do these leaders have in common? Each possesses virtues of wisdom, courage, humanity, justice, temperance, and transcendence and their associated character strengths that form the foundation of their outstanding leadership. Besides generating astonishing results for their organizations, these leaders reaped numerous physical, mental, social and spiritual benefits from their strong character. Their stories teach readers leadership principles that they too can apply to achieve sustainable growth and excellence. The author includes dozens of interesting examples, vivid anecdotes, and clear guidelines to offer readers an in-depth look at how character and virtue forms the moral fiber of authentic transformational leadership. Individuals currently in leadership positions as well as aspiring leaders will find the book’s conversational style, fascinating stories, and practical guidelines both useful and inspiring.
Winning Uphill Battles
Author: Darryl Moore
Publisher: Darryl Moore
ISBN:
Category : Antiques & Collectibles
Languages : en
Pages : 230
Book Description
Do you aspire to engage in your unique giftedness effectively? Or, are you ill-equipped to transform your monotonous livelihood for pursuing peak potential? If so, applying empowerment strategies conveyed within this book with prudence will fast-track the ideal solution to queries like these reflective questions. Each chapter builds upon insightfulness for navigating life’s slalom course using this series of letters: C-R-E-A-T-I-V-E-N-E-S-S. This hypothesis signifies an approach for persevering throughout life’s uphill battles so that aspirants can: 1) make the most of access that evolves from a modest upbringing into a thriving and gratifying career-life odyssey; 2) influence a course correction decisive to bypass inevitable disappointment; 3) plow through an obstacle; or, 4) reset lofty expectations so that one’s mission ahead aligns with their intended destination. Even though an uphill battle can become an edifying experience, it is not frictionless or painless. Readiness for bold action requires in-depth self-study, tailored instruction, and specific preparation.
Publisher: Darryl Moore
ISBN:
Category : Antiques & Collectibles
Languages : en
Pages : 230
Book Description
Do you aspire to engage in your unique giftedness effectively? Or, are you ill-equipped to transform your monotonous livelihood for pursuing peak potential? If so, applying empowerment strategies conveyed within this book with prudence will fast-track the ideal solution to queries like these reflective questions. Each chapter builds upon insightfulness for navigating life’s slalom course using this series of letters: C-R-E-A-T-I-V-E-N-E-S-S. This hypothesis signifies an approach for persevering throughout life’s uphill battles so that aspirants can: 1) make the most of access that evolves from a modest upbringing into a thriving and gratifying career-life odyssey; 2) influence a course correction decisive to bypass inevitable disappointment; 3) plow through an obstacle; or, 4) reset lofty expectations so that one’s mission ahead aligns with their intended destination. Even though an uphill battle can become an edifying experience, it is not frictionless or painless. Readiness for bold action requires in-depth self-study, tailored instruction, and specific preparation.
How Schools Succeed
Author: Edward L. Harris
Publisher: Rowman & Littlefield
ISBN: 147580833X
Category : Education
Languages : en
Pages : 239
Book Description
All meaningful and enduring educational reform occurs locally. Evidence suggests that educational success is driven by the contextual conditions in which students learn. How Schools Succeed: Context, Culture, and Strategic Leadership, Second Edition considers a broad conception of educational context, taking into consideration work environment, facilities, and space as well as the interpersonal, social, and organizational settings in which teaching and learning occur. This is not a “one-fits-all” approach. It is, however, a proactive approach, and necessary tools and development strategies are offered to promote continual and sustainable school improvement at the local level. While this volume considers specific administrative roles in schools, it also explains strategic leadership in broad terms. School leadership not only implies principal and superintendent roles, but teacher roles as well—perceiving teachers as leaders and building leadership capacity are central concepts in understanding strategic leadership as well as moving toward genuine school reform.
Publisher: Rowman & Littlefield
ISBN: 147580833X
Category : Education
Languages : en
Pages : 239
Book Description
All meaningful and enduring educational reform occurs locally. Evidence suggests that educational success is driven by the contextual conditions in which students learn. How Schools Succeed: Context, Culture, and Strategic Leadership, Second Edition considers a broad conception of educational context, taking into consideration work environment, facilities, and space as well as the interpersonal, social, and organizational settings in which teaching and learning occur. This is not a “one-fits-all” approach. It is, however, a proactive approach, and necessary tools and development strategies are offered to promote continual and sustainable school improvement at the local level. While this volume considers specific administrative roles in schools, it also explains strategic leadership in broad terms. School leadership not only implies principal and superintendent roles, but teacher roles as well—perceiving teachers as leaders and building leadership capacity are central concepts in understanding strategic leadership as well as moving toward genuine school reform.
Key Strategies to Improve Schools
Author: Edward L. Harris
Publisher: R&L Education
ISBN: 1461649609
Category : Education
Languages : en
Pages : 217
Book Description
School improvement initiatives are often the focus of political agendas, professional conferences, and publications. While a plethora of school improvement resources and techniques exist, most explanations for employing school improvement strategies in differing contexts are extremely vague at best and non-existent at worst. Here, author Edward Harris explains and illustrates strategic, practical approaches for adapting and applying research-based school improvement strategies. While consideration is given to the principal's role in the school, the notion of school leadership is viewed in broader terms and includes teacher roles as well. The interrelationship of organizational culture and school leadership is also a key component of this book. One of the goals is to bridge the gap between the "theory" and "practice" of school leadership. Harris provides an explanation of Mary Douglas's typology of grid and group, substantive analytical tools and procedures to examine one's social context and assess school culture, and practical examples and suggestions for contextualizing and adapting school improvement strategies. This book features in-depth, practical applications and explanations of the following school improvement strategies: ·Increasing student engagement and motivation ·Providing focused, sustained professional development ·Implementing organizational and management practices ·Building links ·Monitoring and accelerating improvement This book is useful for teachers, administrators, and anyone involved in teacher leadership preparation programs.
Publisher: R&L Education
ISBN: 1461649609
Category : Education
Languages : en
Pages : 217
Book Description
School improvement initiatives are often the focus of political agendas, professional conferences, and publications. While a plethora of school improvement resources and techniques exist, most explanations for employing school improvement strategies in differing contexts are extremely vague at best and non-existent at worst. Here, author Edward Harris explains and illustrates strategic, practical approaches for adapting and applying research-based school improvement strategies. While consideration is given to the principal's role in the school, the notion of school leadership is viewed in broader terms and includes teacher roles as well. The interrelationship of organizational culture and school leadership is also a key component of this book. One of the goals is to bridge the gap between the "theory" and "practice" of school leadership. Harris provides an explanation of Mary Douglas's typology of grid and group, substantive analytical tools and procedures to examine one's social context and assess school culture, and practical examples and suggestions for contextualizing and adapting school improvement strategies. This book features in-depth, practical applications and explanations of the following school improvement strategies: ·Increasing student engagement and motivation ·Providing focused, sustained professional development ·Implementing organizational and management practices ·Building links ·Monitoring and accelerating improvement This book is useful for teachers, administrators, and anyone involved in teacher leadership preparation programs.