Effective Human Resource Measurement Techniques - a Handbook for Practitioners PDF Download
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Author: Frank J. Ofsanko
Publisher:
ISBN: 9780939900398
Category : Career development
Languages : en
Pages : 109
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Book Description
Author: Frank J. Ofsanko
Publisher:
ISBN: 9780939900398
Category : Career development
Languages : en
Pages : 109
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Book Description
Author: Marc G. Singer
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 140
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Book Description
Author: Maureen J. Fleming
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 198
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Book Description
This collection of essays by human resource professionals explains various techniques for human resource departments to use in order to measure and verify the value of their programs and participation within a company. It offers advice and explanation of various research methods including archival or historical studies, literature reviews, case studies, surveys, interviews, focus groups, and experiments. Plus, included essays address topics such as various ethical dilemmas within human resources, the differences between “good” and “bad” turnover, and proposals of a new model of HR staffing and operations.
Author: Jack E. Edwards
Publisher: SAGE
ISBN: 9780761923961
Category : Business & Economics
Languages : en
Pages : 600
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Book Description
The Human Resources Program-Evaluation Handbook is the first book to present state-of-the-art procedures for evaluating and improving human resources programs. Editors Jack E. Edwards, John C. Scott, and Nambury S. Raju provide a user-friendly yet scientifically rigorous "how to" guide to organizational program-evaluation. Integrating perspectives from a variety of human resources and organizational behavior programs, a wide array of contributing professors, consultants, and governmental personnel successfully link scientific information to practical application. Designed for academics and graduate students in industrial-organizational psychology, human resources management, and business, the handbook is also an essential resource for human resources professionals, consultants, and policy makers.
Author: Jack J. Phillips
Publisher: Routledge
ISBN: 1136010424
Category : Business & Economics
Languages : en
Pages : 440
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Book Description
This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.
Author: Jac Fitz-enz
Publisher: McGraw Hill Professional
ISBN: 9780071369985
Category : Business & Economics
Languages : en
Pages : 374
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Book Description
Once thought of simply as the place where employee records are kept, today's human resources department has evolved into a manager of human capital. However, HR faces challengesamong them providing necessary services at competitive cost, enhancing productivity, and justifying budgets at a time when outsourcing firms threaten its very existence. Now more than ever, HR needs to position itself as a value-added partner that contributes to the strategic goals of its organization. This Third Edition of a human resources classic is the only book to provide a proven, quantifiable method for accurately measuring the productivity of all major HR functions. How to Measure Human Resources Management is nothing short of a must-have for HR managersa tool that allows you to gauge the effectiveness of your department and communicate with senior management in the quantitative business language they understand. Thoroughly revised, this practical guide offers new chapters that show how to measure: Intellectual capital The effectiveness of the HR Web site: the employee handbook, retirement and benefits information, etc. HR call centers and service centers Now you can accurately measure virtually anything that needs measuring, from a specific task to the way your entire department is organized. You'll see how to support your managerial decisionsfrom how much HR staff is needed to how much to spend on HR serviceswith hard numbers obtained from easy-to-apply formulas and benchmark database examples. Authors Jac Fitz-enz and Barbara Davison expertly demonstrate how you can: Evaluate all your human resources activities and costs, including: staffing, training, HRIS services, employee turnover, employee absence control, and the pay and benefits system Collect data on costs, time, and the quantity and quality of work The book includes another new chapter on employee communicationswhich is at the heart of leading the new employeeas well as expanded coverage of the role of technology, now the driving force in HR management. The authors also offer guidance in linking HR activities to business objectives and, ultimately, to the organization's goals. In addition, they examine the future direction of HR and its likely prospects, problems, and payoffs in the new millennium. Direct, easy-to-follow, and remarkably insightful, How to Measure Human Resources Management is a resource no HR manager can afford to be without. Protect your HR department and prove its value with a measurement system that works Is it cost-effective to add staff in a given area? Does a training program have a positive impact on costs and sales? How can you increase employee satisfaction and also benefit the organization? At a time when human resources managers are under great pressure to accurately measure job performance, defend their budgets against outsourcing, and even justify their own existence, answering questions like these is a necessary yet often difficult challenge. How to Measure Human Resources Management is designed to help HR managers confidently measure all major personnel functions and make tough decisions. From hiring and staffing, to compensation and benefits, to training and development, to employee relations and retention programs and more, you'll see how to better measure and manage overall HR productivity and serviceconfirming your role in giving your company a competitive edge. This completely updated Third Edition of a classic HR text provides a wealth of new information, including: Measuring intellectual capital and Web-based HR systems Connecting compensation to revenues and expenses Keeping management satisfied with the hiring process Assessing the value of outsourcing and call centers Measuring the effect of leadership and management development Understanding the costs of and reasons for absenteeism and turnover Use How to Measure Human Resources Management to show top management in quantitative terms how the HR function contributes to your company's bottom line.
Author: Mark Alan Wilson
Publisher: Routledge
ISBN: 1136486836
Category : Business & Economics
Languages : en
Pages : 796
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Book Description
This new handbook, with contributions from experts around the world, is the most comprehensive treatise on work design and job analysis practice and research in over 20 years. The handbook, dedicated to Sidney Gael, is the next generation of Gael’s successful Job Analysis Handbook for Business, Industry and Government, published by Wiley in 1988. It consists of four parts: Methods, Systems, Applications and Research/Innovations. Finally, a tightly integrated, user-friendly handbook, of interest to students, practitioners and researchers in the field of Industrial Organizational Psychology and Human Resource Management. Sample Chapter available: Chapter 24, Training Needs Assessment by Eric A. Surface is available for download.
Author: Ruth C Carter
Publisher: Routledge
ISBN: 113641827X
Category : Language Arts & Disciplines
Languages : en
Pages : 142
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Book Description
Develop a library staff training program that really works! To stay on top of the lightning-fast changes in the library field and provide your patrons with the best service possible, you need to establish and sustain an effective program for training your staff. The Practical Library Trainer examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administrator’s perspective. Bruce E. Massis, author of The Practical Library Manager (Haworth), addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff. The book focuses on the integration of staff training as a blended activity instead of an intervention, quelling the notion of training as an “add-on” to existing staff duties. The current information-rich environment provides your patrons with an abundance of resources to choose from for their research needs. But they can’t do it alone-they need direction from a knowledgeable librarian who can recognize the pedigree, currency, and validity of licensed resources, particularly those available through electronic means. The Practical Library Trainer uses the goal of long-range customer service as a starting point, emphasizing the return on investment possibilities from blended training methods as a key to meeting your patrons’ high expectations of service. The book also provides examples from outside the library community to demonstrate the importance of training on a non-library setting and looks at future training issues. The Practical Library Trainer examines: types of staff training (formal, informal, employer-provided, qualifying, skill improvement) strategies for recruiting and retaining a staff blended learning e-training in-house training how to use professional conferences as continuing education opportunities how to evaluate your training program a sample of an “anywhere, anytime” education and training program and much more! The Practical Library Trainer is an important resource for making sure your patrons get the most from your library—and your staff.
Author: NDALAHWA MUSA MASANJA
Publisher: NMM PRINTERS
ISBN:
Category : Business & Economics
Languages : en
Pages : 32
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Book Description
This book provides a comprehensive explanation of the essential concepts and techniques for effective management of people and their jobs. The book provide a clear, authoritative, well articulated and discussion of human resource management as it used in various organizations. The overall book setting provides a logical and systematic arrangement through various activities involved in human resource management. Specifically, this book contributes the following to the human resource management · It provides a strategic perception of human resource management. In other words, it provides a strategic roadmap for human resource practitioners who are fulfilling their daily duties. · It gives a conceptual basis for a human resource practitioner to make decision about people and their jobs in the organization. · It provide a comprehensive coverage of critical aspects and concepts for practitioners in human resource management · It provides practical solutions and strategies to common problems and challenges encountered in human resource management. The practical implications in each chapter address the practical challenges encountered in managing human resources. Furthermore, the book provides different case studies with different situations to create a deeper practical understanding of key issues in human resource management. The cases also address the steps and solution taken by human resource practitioners to deal with the underlying problems and challenges. · It provides an International and global perspective in cases and illustrations. The book has collected information for different practices implemented around the world so as to broaden the readers’ topic on key issues in managing employees and their jobs. · It is balance in the presentation of different aspects of human resource management. This implies that a balance between theories and the actual practice of human resource management. The book has managed to bridge the gap so it is easy to put the theories into practice.
Author: Maike Andresen
Publisher: Springer
ISBN: 3319081861
Category : Business & Economics
Languages : en
Pages : 235
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Book Description
This book is designed to help practitioners and academics to assess the added value of HR practices. It provides hands-on recommendations for choosing effective means to manage HR and specific suggestions aimed at facilitating the measurement of HR practices’ impact on value creation. Evidence-based recommendations are made by drawing on thorough empirical research from various research traditions and academic disciplines. It covers a wide variety of tasks faced by the HR function and specifically addresses new challenges such as assessing the added value of work-life balance practices.
