Effective Apology

Effective Apology PDF Author: John Kador
Publisher: Berrett-Koehler Publishers
ISBN: 1609944577
Category : Business & Economics
Languages : en
Pages : 285

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Book Description
There’s nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologize ourselves—maybe more often than we realize. But we don’t need more apologies, says John Kador—we need better ones. Too many people just go through the motions, missing out on the power of apology to restore strained relationships, create possibilities for growth, and generate better outcomes for all. Effective Apology challenges you to think about the fundamental value and importance of apology as it delivers detailed advice for making an apology that truly heals and renews. Kador explores the Five Rs of apology: Recognize the wrong and the person harmed; accept moral Responsibility for your actions; express Remorse; provide meaningful Restitution; and offer assurance that the offense will not be Repeated. Making apology work in the real world—when and how to apologize, in what medium, and how to make it stick—is made clear through over seventy examples of good and bad apologies drawn from the news, popular culture, and the experiences of Kador, his clients, and his friends. The willingness to apologize signals strength, character, and integrity. Effective leadership is impossible without effective apology. John Kador shows how to craft and deliver a confident apology that will defuse resentment, reduce litigation, create goodwill, and transform a relationship ruptured by mistrust and disappointment into something stronger and more durable than it ever was before.

Effective Apology

Effective Apology PDF Author: John Kador
Publisher: Berrett-Koehler Publishers
ISBN: 1609944577
Category : Business & Economics
Languages : en
Pages : 285

Get Book Here

Book Description
There’s nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologize ourselves—maybe more often than we realize. But we don’t need more apologies, says John Kador—we need better ones. Too many people just go through the motions, missing out on the power of apology to restore strained relationships, create possibilities for growth, and generate better outcomes for all. Effective Apology challenges you to think about the fundamental value and importance of apology as it delivers detailed advice for making an apology that truly heals and renews. Kador explores the Five Rs of apology: Recognize the wrong and the person harmed; accept moral Responsibility for your actions; express Remorse; provide meaningful Restitution; and offer assurance that the offense will not be Repeated. Making apology work in the real world—when and how to apologize, in what medium, and how to make it stick—is made clear through over seventy examples of good and bad apologies drawn from the news, popular culture, and the experiences of Kador, his clients, and his friends. The willingness to apologize signals strength, character, and integrity. Effective leadership is impossible without effective apology. John Kador shows how to craft and deliver a confident apology that will defuse resentment, reduce litigation, create goodwill, and transform a relationship ruptured by mistrust and disappointment into something stronger and more durable than it ever was before.

A Good Apology

A Good Apology PDF Author: Molly Howes
Publisher: Grand Central Publishing
ISBN: 1538701324
Category : Self-Help
Languages : en
Pages : 249

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Book Description
Through its four essential steps, A GOOD APOLOGY gives groundbreaking advice on how best to make an effective apology toward rebuilding any relationship, for readers of The Body Keeps the Score. We've all done something wrong or made a mistake or insulted someone -- even if by accident. We've all been hurt and wanted the other person to help us heal. It may be surprising, but the breaches themselves aren't the real problem; our inability to fix them is what causes us trouble. In A Good Apology, Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps. An apology is a small-scale event between people, but it's enormously powerful. This comprehensive book gives readers the tools to fix their relationships, make amends, and move forward. With it, you'll fully understand the meaning and importance of this universal and timeless endeavor: a good apology.

Why Won't You Apologize?

Why Won't You Apologize? PDF Author: Harriet Lerner
Publisher: Prelude Books
ISBN: 0715651595
Category : Self-Help
Languages : en
Pages : 143

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Book Description
Renowned psychologist and bestselling author of The Dance of Anger sheds new light on the two most important words in the English language, "I'm sorry," and offers a unique perspective on the challenge of healing broken relationships and restoring trust. Dr. Harriet Lerner has been studying apologies for more than two decades, namely, why some people won't give them. Now she offers compelling stories and solid theory that demonstrates the transformative power of making amends and what is required for healing when the damage we've inflicted (or received) is far from simple. Readers will learn how to craft a meaningful apology and avoid signals of insincerity that only deepen suffering. In Why Won't You Apologize? Lerner challenges the popular notion that forgiveness is the only path to peace of mind and helps those who have been injured to resist pressure to forgive too easily. She explains what drives both the non-apologizer and the over-apologizer, and why the people who do the worst things are the least able to own their misdeeds. With her trademark humour and wit, Lerner offers a joyful and sanity-saving guide to setting things right.

Art of the Apology

Art of the Apology PDF Author: Lauren M. Bloom
Publisher:
ISBN: 9781937075002
Category : Apologizing
Languages : en
Pages : 0

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Book Description
Maybe you can't make things right, but you can apologize, and hope for forgiveness. Bloom examines the value and power of apologizing. She identifies the six essential elements of any effective apology-- and the thirteen most common ways to botch it.

On Apology

On Apology PDF Author: Aaron Lazare
Publisher: Oxford University Press
ISBN: 0199884994
Category : Political Science
Languages : en
Pages : 376

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Book Description
One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart. He discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, the transfer of power and respect between two parties, and much more. Readers will not only find a wealth of insight that they can apply to their own lives, but also a deeper understanding of national and international conflicts and how we might resolve them. The act of apologizing is quite simply immensely fulfilling. On Apology opens a window onto this common occurrence to reveal the feelings and actions at the heart of this profound interaction.

The Apology

The Apology PDF Author: V (formerly Eve Ensler)
Publisher: Bloomsbury Publishing USA
ISBN: 1635574390
Category : Psychology
Languages : en
Pages : 130

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Book Description
From the bestselling author of The Vagina Monologues-a powerful, life-changing examination of abuse and atonement. “A triumph of artistry and empathy.” -Naomi Klein “A crucial step forward . . . This is an urgently needed book right now.” -Jane Fonda “Courageous, transformative, and yes-healing.” -Anne Lamott Like millions of women, Eve Ensler has been waiting much of her lifetime for an apology. Sexually and physically abused by her father, Eve has struggled her whole life from this betrayal, longing for an honest reckoning from a man who is long dead. After years of work as an anti-violence activist, she decided she would wait no longer; an apology could be imagined, by her, for her, to her. The Apology, written by Eve from her father's point of view in the words she longed to hear, attempts to transform the abuse she suffered with unflinching truthfulness, compassion, and an expansive vision for the future. Through The Apology Eve has set out to provide a new way for herself and a possible road for others, so that survivors of abuse may finally envision how to be free. She grapples with questions she has sought answers to since she first realized the impact of her father's abuse on her life: How do we offer a doorway rather than a locked cell? How do we move from humiliation to revelation, from curtailing behavior to changing it, from condemning perpetrators to calling them to reckoning? What will it take for abusers to genuinely apologize? Remarkable and original, The Apology is an acutely transformational look at how, from the wounds of sexual abuse, we can begin to re-emerge and heal. It is revolutionary, asking everything of each of us: courage, honesty, and forgiveness.

How to Apologize

How to Apologize PDF Author: David LaRochelle
Publisher: Candlewick Press
ISBN: 1536237299
Category : Juvenile Nonfiction
Languages : en
Pages : 35

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Book Description
From the Theodor Seuss Geisel Award–winning creators of See the Cat: Three Stories About a Dog comes a funny and handy guide that explains just how (and how not!) to say “I’m sorry.” Wouldn’t the world be a better place if everyone knew how to apologize? Luckily, this humorous guidebook is full of practical tips about when, why, and how to say you’re sorry. From a porcupine who accidentally popped his friend’s balloon to a snail who was running so fast he stepped on a sloth’s toes, hilarious examples and sweet illustrations abound. For both listeners who are just learning and older readers who need a refresher, this book will come as a welcome reminder that even though apologizing can be hard, it doesn’t have to be complicated.

The Power of Apology

The Power of Apology PDF Author: Beverly Engel
Publisher: John Wiley & Sons
ISBN: 0471218928
Category : Psychology
Languages : en
Pages : 277

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Book Description
"Fresh and useful . . . excellent practical advice . . . thorough and lucid . . . will be welcomed by many who have struggled to ask forgiveness and to forgive." -Publishers Weekly A finalist in the Books for a Better Life Awards competition! Discover the healing power of apology and put its magic to work in your life Do you have a difficult time apologizing or are you involved with someone who does? Do you tend to overapologize and appear weak in others' eyes? Do you want to reconcile with someone but feel they owe you an apology first? Do you need to apologize or make amends to someone but don't know how to go about it? In this inspiring book from internationally acclaimed therapist and self-improvement author Beverly Engel, you will learn why some people have difficulty apologizing while others tend to overapologize. You'll learn how to give a meaningful apology, how to ask for one, and how to receive one. From making amends with those you have hurt to dealing with someone who refuses to apologize to teaching children responsibility and empathy, this life-changing book shows you how to bring a healing new element of renewal into every relationship in your life. "Beverly Engel has eloquently explained the power of apology in a remarkably insightful and perceptive manner. No one has been better able to explain what an apology means and its role in reconciliation." -Rabbi Charles A. Klein, author of How to Forgive When You Can't Forget: Healing Our Personal Relationships "Readers of this wise and lucid guide to the neglected art of authentic apology will acquire a powerful tool to help repair relationships with others and with themselves." -Jeanne Safer, Ph.D., author of Forgiving and Not Forgiving: A New Approach to Resolving Intimate Betrayal "An engaging and in-depth book on a subject that has rarely been addressed so intelligently and thoroughly. Ms. Engel offers the reader specific suggestions that can help you improve all your relationships." -Steven Farmer, M.F.T., author of Adult Children of Abusive Parents

How Can I Forgive You?

How Can I Forgive You? PDF Author: Janis A. Spring
Publisher: HarperCollins
ISBN: 0063219662
Category : Psychology
Languages : en
Pages : 327

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Book Description
“If you are struggling with issues of betrayal—or the challenge of whether and how to forgive—here is the most helpful and surprising book you will ever find on the subject.”—Harriet Lerner, Ph.D., author of The Dance of Anger Everyone is struggling to forgive someone: an unfaithful partner, an alcoholic parent, an ungrateful child, a terrorist. This award-winning book provides a radical way for hurt parties to heal themselves—without forgiving, as well as a way for offenders to earn genuine forgiveness. Until now, we’ve been taught that forgiveness is good for us and that good people forgive. Dr. Janis Abrahms Spring, a gifted clinical psychologist and award-winning author of After the Affair, proposes a radical, life-affirming alternative that lets us overcome the corrosive effects of hate and get on with our lives—without forgiving. She also offers a powerful and unconventional model for earning genuine forgiveness—one that asks as much of the offender as it does of the hurt party. Beautifully written and filled with insight, practical advice, and poignant case studies, this bold and healing book offers step-by-step, concrete instructions that help us make peace with others and ourselves, while answering such crucial questions as these: How do I forgive someone who is unremorseful or dead? When is forgiveness cheap? Can I heal myself – without forgiving? How can the offender earn forgiveness? What makes for a good apology? How do we forgive ourselves for hurting another human being?

Apology

Apology PDF Author: Plato
Publisher: Prabhat Prakashan
ISBN:
Category : Philosophy
Languages : en
Pages : 39

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Book Description
Apology, a foundational text by Plato, presents a compelling account of Socrates' defense during his trial in 399 BC, where he faces charges of corrupting the youth and impiety. Through a series of eloquent arguments and thought-provoking dialogues, Socrates defends his philosophical beliefs and way of life, emphasizing the importance of virtue and the examined life. The narrative unfolds as Socrates addresses the Athenian jury, challenging the conventions of his time and urging them to reflect on their understanding of justice and morality. He famously asserts that “the unexamined life is not worth living,” advocating for a life of inquiry and self-reflection. His interactions with fellow citizens highlight the tension between societal norms and personal integrity, as he remains steadfast in his pursuit of truth. Apology is renowned for its philosophical insights and rhetorical brilliance. It serves not only as a defense of Socrates but also as a critique of Athenian democracy and the philosophical ignorance that often underpins public opinion. Plato’s masterful portrayal of Socratic irony and ethical inquiry invites readers to consider the nature of knowledge, wisdom, and the moral responsibilities of individuals within society. Readers are drawn to Apology for its profound exploration of ethics and the courage to stand by one’s convictions. This book is essential for anyone interested in philosophy, law, or the principles of democracy. Engaging with Socratic thought encourages readers to question their beliefs and fosters a deeper understanding of the importance of intellectual integrity. Owning a copy of Apology not only enriches one’s knowledge but also inspires a commitment to personal and societal betterment, making it a vital addition to any literary collection.