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Author: Craig E. Runde
Publisher: John Wiley & Sons
ISBN: 0470588209
Category : Business & Economics
Languages : en
Pages : 292
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Book Description
A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.
Author: Craig E. Runde
Publisher: John Wiley & Sons
ISBN: 0470588209
Category : Business & Economics
Languages : en
Pages : 292
Get Book Here
Book Description
A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.
Author: Craig E. Runde
Publisher: John Wiley & Sons
ISBN: 1118417224
Category : Business & Economics
Languages : en
Pages : 325
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Book Description
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.
Author: Stella Ting-Toomey
Publisher: SAGE Publications
ISBN: 1506320260
Category : Language Arts & Disciplines
Languages : en
Pages : 249
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Book Description
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
Author: Schellhammer, Erich Paul
Publisher: IGI Global
ISBN: 1799897389
Category : Political Science
Languages : en
Pages : 382
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Book Description
Faced with conflict and opposition across disciplines and industries, understanding and utilizing peace throughout leadership roles has never been more important than in today’s world. Ensuring leaders are prepared and educated in the benefits of peaceful resolution and management is crucial to create a more thoughtful and civilized society. Further study on the best practices, opportunities, and challenges of implementing peace into leadership roles is needed for successful adoption. Evolution of Peace Leadership and Practical Implications develops essential themes in the field of peace leadership and combines theoretical frameworks and practical applications to provide a comprehensive discussion on the history and current state of peace leadership and peace leadership education. Covering topics such as peacebuilding, social justice, and the Sustainable Development Goals, this reference work is an essential guide for managers, business owners, policymakers, scholars, practitioners, researchers, academicians, instructors, and students.
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Darla K. Deardorff
Publisher: Routledge
ISBN: 0429534817
Category : Business & Economics
Languages : en
Pages : 81
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Book Description
This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal. Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts and focused on a variety of different issues. It, therefore can be considered an important resource for anyone concerned with effectively managing the growing cultural diversity within our societies to ensure inclusive and sustainable development. Intercultural competence refers to the skills, attitudes, and behaviours needed to improve interactions across difference, whether within a society (differences due to age, gender, religion, socio-economic status, political affiliation, ethnicity, and so on) or across borders. The book serves as a tool to develop those competences, presenting an innovative adaptation of what could be considered an ancient tradition of storytelling found in many cultures. Through engaging in the methodology, participants develop key elements of intercultural competence, including greater self-awareness, openness, respect, reflexivity, empathy, increased awareness of others, and in the end, greater cultural humility. This book will be of great interest to intercultural trainers, policy makers, development practitioners, educators, community organizers, civil society leaders, university lecturers and students – all who are interested in developing intercultural competence as a means to understand and appreciate difference, develop relationships with those across difference, engage in intercultural dialogue, and bridge societal divides.
Author: Apek Mulay
Publisher: Business Expert Press
ISBN: 1947843958
Category : Business & Economics
Languages : en
Pages : 415
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Book Description
Economic Renaissance in the Age of Artificial Intelligence explores a wide range of new approaches to the economic, social, legal, scientific, technological, financial, architectural, environmental, and humanistic challenges that humanity will face due to increased automation. Marshall Goldsmith wrote in his book, What Got You Here, Won’t Get You There, that people rely on their past experience to address new challenges. The limitation with this approach is that these new challenges often arise from different contexts and may not be susceptible to traditional approaches. In the coming era of artificial intelligence (AI), expanded use of robots, and increased trans-national commerce, humanity will face monumental challenges that will differ from those we have faced in the past, including how to avoid mass unemployment due to rapid growth of automation. In order to survive and thrive in this new era, we will have to think and act differently, so that new ideas can solve not only the problems of the present but also of the near and distant future. Economic Renaissance in the Age of Artificial Intelligence explores a wide range of new approaches to the economic, social, legal, scientific, technological, financial, architectural, environmental, and humanistic challenges that humanity will face due to increased automation. The new methods and approaches outlined by the various experts in this book will help inform and inspire humanity to create a more balanced world in which science, economics, and the environment can thrive for years to come.
Author: David Liddle
Publisher: Kogan Page Publishers
ISBN: 0749480890
Category : Business & Economics
Languages : en
Pages : 321
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Book Description
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author: Campbell, Andrew H.
Publisher: IGI Global
ISBN: 1522549943
Category : Business & Economics
Languages : en
Pages : 354
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Book Description
One global leadership challenge is managing the complexity of the political and economic climate of a society. As the global environment changes, it is essential for global leaders to adapt and develop flexible strategies for resolving conflicts and achieving peace. Global Leadership Initiatives for Conflict Resolution and Peacebuilding provides emerging research on a leader’s role in the international, national, and nongovernmental organization within post-conflict resolution and peaceful leadership. While highlighting topics, such as civil society organizations, leadership education, and social reconstruction, this book explores leadership theories and practice models to conceptualize the intersection of leadership within conflict management and resolution. This book is an important resource for leaders, scholar-practitioners, educators, and researchers seeking current research on the strategic and diplomatic methods of a peaceful global organization.
Author: James Harvey
Publisher: Corwin Press
ISBN: 1483306399
Category : Education
Languages : en
Pages : 401
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Book Description
Guidance for ever-changing challenges, success through improved effectiveness Equip yourself to face the demands of a superintendent with this practical guide for new and veteran school leaders. Understanding leadership and budgets is only one piece of a pie that has grown to include privatization, performance-based teacher compensation, technology, and global comparisons like PISA. Based on 15 years of research with 300 superintendents, including members of the National Superintendents Roundtable, The Superintendent’s Fieldbook will become your touchstone for practical advice that you can implement today. The authors developed this new edition to help you Navigate difficult situations through sample cases and tips for action Lead with an eye on global impacts by illuminating education abroad Understand the Common Core standards as explained by fellow superintendents Explore instructional coaching and rounds as professional learning opportunities "This remarkable book for new as well as veteran superintendents is thoroughly researched, practical, and compelling. If I could have but one book on my shelf to support the all-encompassing work we do, The Superintendent′s Fieldbook would be the one." —Suzanne Cusick, Superintendent Longview School District, WA "I′ve found most guides for superintendents to be long on theory and short on practical advice. The Superintendent′s Fieldbook doesn′t make that mistake. This is where school leaders and aspiring superintendents can learn how to survive on the job, bargain like a pro, engage with the public, and work with their boards while tackling the achievement gap and explaining to the public what′s right with American schools." —Gloria J. Davis, Superintendent Decatur Public Schools, Decatur, IL
