Desktop Support Crash Course PDF Download
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Author: ROB BOTWRIGHT
Publisher: Rob Botwright
ISBN: 1839387394
Category : Computers
Languages : en
Pages : 242
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Book Description
🖥️ Desktop Support Crash Course Bundle! 🛠️ Are you ready to take your IT skills to the next level? Introducing the Desktop Support Crash Course bundle, your ultimate guide to mastering technical problem-solving and network troubleshooting. 🚀 With four comprehensive books packed with practical knowledge and expert insights, this bundle is your roadmap to becoming a desktop support superstar. 🌟 📘 Book 1: Desktop Support Essentials Get started with the basics! Learn how to troubleshoot common hardware and software issues like a pro. From diagnosing system errors to resolving user problems, this beginner's guide has you covered. 📗 Book 2: Mastering Network Basics Unlock the secrets of networking fundamentals! Dive into IP addressing, subnetting, and network device configuration to ensure seamless connectivity in any environment. 📙 Book 3: Advanced Desktop Support Strategies Ready to level up? Delve deep into system diagnostics and advanced troubleshooting techniques. Discover how to analyze system logs, tune performance, and tackle complex hardware challenges with confidence. 📕 Book 4: Expert-Level Network Troubleshooting Become a networking ninja! Explore advanced protocols, packet analysis, and network security strategies to resolve even the trickiest issues. With insider tips and pro tricks, you'll be ready to conquer any network problem. 🔍 What You'll Learn: · Troubleshooting principles and methodologies · Fundamental networking concepts · System diagnostics and performance tuning · Advanced network troubleshooting techniques 🎓 Who Is This Bundle For? · Aspiring IT professionals seeking to enter the desktop support field · Experienced desktop support technicians looking to expand their skills · Network administrators and IT professionals responsible for troubleshooting complex network issues 💼 Why Choose This Bundle? · Comprehensive coverage of desktop support and network troubleshooting topics · Practical, real-world examples and scenarios to reinforce learning · Insider tips and expert advice from industry professionals · Perfect for self-paced learning or as a reference guide for on-the-job challenges Don't miss out on this opportunity to become a desktop support expert! Grab your copy of the Desktop Support Crash Course bundle today and take the first step toward a rewarding career in IT support. 💻🔧
Author: ROB BOTWRIGHT
Publisher: Rob Botwright
ISBN: 1839387394
Category : Computers
Languages : en
Pages : 242
Get Book Here
Book Description
🖥️ Desktop Support Crash Course Bundle! 🛠️ Are you ready to take your IT skills to the next level? Introducing the Desktop Support Crash Course bundle, your ultimate guide to mastering technical problem-solving and network troubleshooting. 🚀 With four comprehensive books packed with practical knowledge and expert insights, this bundle is your roadmap to becoming a desktop support superstar. 🌟 📘 Book 1: Desktop Support Essentials Get started with the basics! Learn how to troubleshoot common hardware and software issues like a pro. From diagnosing system errors to resolving user problems, this beginner's guide has you covered. 📗 Book 2: Mastering Network Basics Unlock the secrets of networking fundamentals! Dive into IP addressing, subnetting, and network device configuration to ensure seamless connectivity in any environment. 📙 Book 3: Advanced Desktop Support Strategies Ready to level up? Delve deep into system diagnostics and advanced troubleshooting techniques. Discover how to analyze system logs, tune performance, and tackle complex hardware challenges with confidence. 📕 Book 4: Expert-Level Network Troubleshooting Become a networking ninja! Explore advanced protocols, packet analysis, and network security strategies to resolve even the trickiest issues. With insider tips and pro tricks, you'll be ready to conquer any network problem. 🔍 What You'll Learn: · Troubleshooting principles and methodologies · Fundamental networking concepts · System diagnostics and performance tuning · Advanced network troubleshooting techniques 🎓 Who Is This Bundle For? · Aspiring IT professionals seeking to enter the desktop support field · Experienced desktop support technicians looking to expand their skills · Network administrators and IT professionals responsible for troubleshooting complex network issues 💼 Why Choose This Bundle? · Comprehensive coverage of desktop support and network troubleshooting topics · Practical, real-world examples and scenarios to reinforce learning · Insider tips and expert advice from industry professionals · Perfect for self-paced learning or as a reference guide for on-the-job challenges Don't miss out on this opportunity to become a desktop support expert! Grab your copy of the Desktop Support Crash Course bundle today and take the first step toward a rewarding career in IT support. 💻🔧
Author: Phil Gerbyshak
Publisher:
ISBN: 9781439258088
Category : Computer support services
Languages : en
Pages : 0
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Book Description
There's a saying that wisdom is what experience and a love of learning teaches you. There's another saying that genius is knowing how to hide your sources.They're both right.In Help Desk Manager's Crash Course, you'll find the shared experience of two of the industry's most well-known practitioners. Phil Gerbyshak and Jeffrey M. Brooks offer an easy to read-and ready to implement-source for the new manager, or a great refresher for the seasoned one. Their combination of expertise and easy-to-grasp teaching veers something close to genius for a support desk reference, so it's no surprise that HDI training leaders like Rick Joslin say "Gerbyshak and Brooks have done it again!"When it comes to the taller tasks facing a new manager, there's the kind of wisdom you need: How do I interview and hire quality people? How can I delegate effectively? What makes a great team, and great team-work, in the fast-paced environment of help-desks and the support field? These all-important chapters make the book an ideal choice to include in any hiring package for new managers.Phil and Jeff's unique insight will be obvious to the seasoned manager, too. Sections on measuring and managing performance, along with easy to implement metrics, will serve the newbie and the sage equally well. You'll find a clear and thoughtful discussion of a vital but often overlooked skill: designing appraisals that encourage improvement rather than suspicion or resistance.Crafted in an approachable style and format, Help Desk Manager's Crash Course doesn't tell, it shows. Via clear example and revealing anecdote, Phil and Jeff demonstrate that the job of a help desk manager can be a satisfying role built around a magnetic idea: a few simple metrics, a great attitude, and enabling others to succeed are a manager's biggest secret.
Author: Michele McGraw
Publisher: Bloomsbury Publishing USA
ISBN: 1610698630
Category : Language Arts & Disciplines
Languages : en
Pages : 145
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Book Description
Everything you need to know about eBooks is explained in this holistic guide to a new world of readingfrom selection and curation of an eBook collection to training and support for staff and patrons. EBooks are a must for today's libraries, making this introduction indispensable for those who have yet to delve into the ever-expanding universe of downloadable material. This "crash course" is an easy-to-use, hands-on approach that will simplify the decision and implementation processes. It introduces you to eBooks and eReading and covers the many issues surrounding eBooks in circulating libraries including technology, acquisition, and training. You'll learn how to launch a program, what to buy, how to let your public know you've added eBooks to your collection, and how to circulate the materials. The guide will also help you with decisions like vendor selection, how many eBooks to purchase, which delivery platforms to employ, how best to offer access, and licensing agreements. Chapters can be consulted as stand-alone overviews of key areas, or the book can be used as a source of holistic instruction. While it will be especially useful to small or rural circulating libraries, including public libraries, school libraries, and specialty libraries that may have a small staff responsible for all aspects of library service, tips on things like promoting an eBook collection are pertinent to enhancing any collection.
Author: Bill Holtsnider
Publisher: Elsevier
ISBN: 0123914051
Category : Business & Economics
Languages : en
Pages : 361
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Book Description
IT Manager’s Handbook, Third Edition, provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager. This is a must-read for new IT managers and a great refresher for seasoned managers trying to maintain expertise in the rapidly changing IT world. This latest edition includes discussions on how to develop an overall IT strategy as well as demonstrate the value of IT to the company. It will teach you how to: manage your enterprise’s new level of connectivity with a new chapter covering social media, handheld devices, and more; implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line; integrate mobile applications into your company’s strategy; and manage the money, including topics such as department budgets and leasing versus buying. You will also learn how to work with your customers, whomever those might be for your IT shop; hire, train, and manage your team and their projects so that you come in on time and budget; and secure your systems to face some of today's most challenging security challenges. This book will appeal to new IT managers in all areas of specialty, including technical professionals who are transitioning into IT management. Manage your enterprise’s new level of connectivity with a NEW chapter covering social media, handheld devices, and more Implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line Integrate mobile applications into your company’s strategy Manage the money, including topics such as department budgets and leasing versus buying Work with your "customers", whomever those might be for your IT shop Hire, train, and manage your team and their projects so that you come in on time and budget Secure your systems to face some of today's most challenging security challenges
Author: City of London College of Economics
Publisher: City of London College of Economics
ISBN:
Category : Education
Languages : en
Pages : 6786
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Book Description
Overview An MBA in information technology (or a Master of Business Administration in Information Technology) is a degree that will prepare you to be a leader in the IT industry. Content - Managing Projects and IT - Information Systems and Information Technology - IT Manager's Handbook - Business Process Management - Human Resource Management - Principles of Marketing - The Leadership - Just What Does an IT Manager Do? - The Strategic Value of the IT Department - Developing an IT Strategy - Starting Your New Job - The First 100 Days etc. - Managing Operations - Cut-Over into Operations - Agile-Scrum Project Management - IT Portfolio Management - The IT Organization etc. - Introduction to Project Management - The Project Management and Information Technology Context - The Project Management Process Groups: A Case Study - Project Integration Management - Project Scope Management - Project Time Management - Project Cost Management - Project Quality Management - Project Human Resource Management - Project Communications Management - Project Risk Management - Project Procurement Management - Project Stakeholder Management - 50 Models for Strategic Thinking - English Vocabulary For Computers and Information Technology Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author: Rita Mulcahy
Publisher: Cisco Press
ISBN: 0132702975
Category : Business & Economics
Languages : en
Pages : 417
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Book Description
Real-world project management tools and techniques you can start using today! IT professionals are often faced with extremely challenging project deployments, as well as initiatives that are mission-critical to their organizations. For IT project managers, a strong understanding of the discipline of project management can be invaluable—both to success with individual projects and to their overall careers. However, most books and training materials on project management pay little or no attention to the unique challenges IT project managers face. PM Crash CourseTM for IT Professionals is full of project management tools that you can apply immediately to your IT projects—to deliver them on time, on budget, and with fewer headaches. Authored by world-renowned project management trainer Rita Mulcahy, this book will help you get your IT projects back on track using proven, real-world project management tools and techniques. This revolutionary Course in a Book® covers the basics of project management, including planning, scheduling, budgeting, and more. It also moves beyond the basics to cover a number of real-world project management tools and techniques for IT initiatives. The authors provide indispensable practical checklists, templates, and exercises to reinforce your learning of these concepts. The book includes dozens of tricks, insights, and contributions from real project managers sharing what has made a difference for them when managing real-world projects. If you are looking for easy-to-use tools and processes to make an immediate impact on your current IT project, PM Crash CourseTM for IT Professionals is the resource for you. Rita Mulcahy, PMP, founder and CEO of RMC Project Management, is the most popular project management author in the world. Since 1991, hundreds of thousands of project managers have utilized her 30+ best-selling books and resources to expand their project management knowledge and further their careers. Real-World Issues Covered: • Understanding why IT projects fail--—and preventing failure • Defining effective IT project charters and requirements • Organizing IT roadmaps into manageable projects • Capturing, creating, and using historical data • Establishing “soft” and “hard” project metrics and milestones • Defining project scope, and avoiding scope creep • Identifying and managing stakeholders and expectations • Choosing the right PM tools for your needs—including in-house, hosted, and cloud-based solutions
Author: Leslie Edmonds Holt
Publisher: Bloomsbury Publishing USA
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 238
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Book Description
Concise, informative, and well-indexed, this book helps readers get the "big picture" as well as the considerable number of details involved in managing the finances for a library. For all libraries, money is critical to decision-making about technology, staffing, and collections. As a result, informed budgeting is critically important for any library to succeed. This book explains library finance in a practical, engaging way, using examples of real situations in different types of libraries to teach key points. Written by authors with years of experience in budgeting and financial planning within a variety of library settings and in teaching library management or fundraising at the university level, Crash Course in Library Budgeting and Finance makes it painless to learn how to properly manage money in any library environment. The book addresses the entire process of financial planning, from a general, conceptual overview of library budgeting to the details of generating and spending income, and describes best practices for implementing financial controls. Subjects covered include building construction and capital projects, fund raising, capital campaigns, moving to fee-based services, extending and developing earned income, financial best practices, and assessment and evaluation. The authors also make recommendations regarding when and how to share relevant financial information throughout the organization and with constituents throughout the book.
Author: William Manning
Publisher: Emereo Pty Limited
ISBN: 9781742441290
Category : Computer technicians
Languages : en
Pages : 0
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Book Description
This self-study exam preparation guide for the MCDST Microsoft Certified Desktop Support Technician certification exam contains everything you need to test yourself and pass the Exam. All Exam topics are covered and insider secrets, complete explanations of all MCDST Microsoft Certified Desktop Support Technician subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of MCDST Microsoft Certified Desktop Support Technician concepts and prepare you for exam success on the first attempt are provided. Microsoft Certified Desktop Support Technician is designed to validate a person's ability to successfully troubleshoot desktop environments running a Microsoft Windows operating system. The certification does not focus just on the technical knowledge required in situation, but the soft skills to educate users to solve hardware and software problems with the operating system and applications. Can you imagine valuing a book so much that you send the author a "Thank You" letter? Tens of thousands of people understand why this is a worldwide best-seller. Is it the authors years of experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above. This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the MCDST Microsoft Certified Desktop Support Technician exam on your FIRST try. Up to speed with the theory? Buy this. Read it. And Pass the MCDST Microsoft Certified Desktop Support Technician Exam.
Author: Jem Matzan
Publisher: "O'Reilly Media, Inc."
ISBN: 0596510160
Category : Computers
Languages : en
Pages : 79
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Book Description
FreeBSD is not particularly difficult to use, and its integrated documentation is adequate, but it can take a long time to figure out which packages you need to install in order to get certain services running, and how to configure them once installed. Even if you're familiar with the programs you need to use, learning how they work with FreeBSD can be a challenge. If you are totally new to Unix-like operating environments, this guide could be a little over your head in some places, but if you read it from start to finish and stick with it when things get difficult, you'll end up with a functional and useful operating system. If you already have some experience with any Unix-like operating system, you'll probably feel right at home with FreeBSD and may want to skip ahead to the sections that apply to you. While there are some suggestions and system administration tips sprinkled throughout The FreeBSD Crash Course, it is not designed to teach you how to administer a server. It's impossible to anticipate each reader's hardware configuration and goals for working with FreeBSD, so instead of telling you how to set up your machine to perform specific tasks, this guide will show you how to install and configure various services and programs. This Short Cut is organized into two sections: desktop and server. From those two starting points, you can customize FreeBSD to meet nearly any need. If you're new to FreeBSD, start at the beginning and skip ahead when you hit a section that isn't relevant to what you need to do.
Author: Jem Matzan
Publisher: "O'Reilly Media, Inc."
ISBN: 0596510152
Category : Computers
Languages : en
Pages : 59
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Book Description
OpenBSD is a Unix-like computer operating system that is widely regarded for its excellent documentation and its fanatical focus on security. "The OpenBSD Crash Course" Short Cut will help you get an x86 or AMD64/EM64T server, desktop, or network appliance up and running quickly with OpenBSD. You'll learn how to install or upgrade OpenBSD on x86 and AMD64 machines, how to configure it for server or workstation use, and how to properly maintain it until the next release.
