Delivering Successful IT-enabled Business Change

Delivering Successful IT-enabled Business Change PDF Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 0102943710
Category : Political Science
Languages : en
Pages : 88

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Book Description
This is a companion volume to the main NAO report (HCP 33-I, session 2006-07, ISBN 0102942323) and it contains details of 24 case studies which form the basis of the NAOs analysis of factors that contribute to successful delivery of IT-enabled programmes and projects which have achieved tangible benefits for citizens and taxpayers. Drawn from the public and private sectors in the UK and overseas, these case studies include: i) the Department for Work and Pensions Payment Modernisation Programme which cost £824 million and has transformed the payment of benefits and pensions through direct bank payments; ii) the Oyster electronic smartcard introduced by Transport for London in 2003 and a capital cost of £40 million; and iii) from the private sector, the UK trade associations chip and PIN programme at a cost of £1.1 billion.

Delivering Successful IT-enabled Business Change

Delivering Successful IT-enabled Business Change PDF Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 0102943710
Category : Political Science
Languages : en
Pages : 88

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Book Description
This is a companion volume to the main NAO report (HCP 33-I, session 2006-07, ISBN 0102942323) and it contains details of 24 case studies which form the basis of the NAOs analysis of factors that contribute to successful delivery of IT-enabled programmes and projects which have achieved tangible benefits for citizens and taxpayers. Drawn from the public and private sectors in the UK and overseas, these case studies include: i) the Department for Work and Pensions Payment Modernisation Programme which cost £824 million and has transformed the payment of benefits and pensions through direct bank payments; ii) the Oyster electronic smartcard introduced by Transport for London in 2003 and a capital cost of £40 million; and iii) from the private sector, the UK trade associations chip and PIN programme at a cost of £1.1 billion.

Transforming Government and Public Services

Transforming Government and Public Services PDF Author: Stephen Jenner
Publisher: CRC Press
ISBN: 1317007603
Category : Business & Economics
Languages : en
Pages : 188

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Book Description
'This book distills the learning from practical experience and academic research...and represents a significant contribution to the challenges we face in transforming government and public services in an environment of ever-tighter finances' ” John Suffolk, UK Government Chief Information Officer Major public sector IT-enabled business change programmes are designed to realize benefits in terms of more efficient services, services tailored to the need of citizens, and improved outcomes, but in practice such benefits often fail to materialize or we are unable to demonstrate their delivery - Transforming Government and Public Services provides proven tools, techniques and processes to reverse this trend. Stephen Jenner explores a number of key themes that are fundamental to an approach to project portfolio management built on value. He explains how to: develop a business case to achieve a desired intent rather than justify a particular solution; create project documentation that is both technically rigorous and gives users a clear understanding of where you are going; treat projects as investments rather than costs; include stage gates with teeth that are closely linked to real performance; plan for success rather than holding people to account for failure; use a single version of the truth principle so there are no arguments about different data. In a complex, confusing and often highly politicized environment, Stephen Jenner's Transforming Government and Public Services provides a clear, definitive and highly applied guide for all involved in selecting the right projects and doing them right so that they achieve the intended investment objectives.

Government and IT - A Recipe for Rip-Offs

Government and IT - A Recipe for Rip-Offs PDF Author: Great Britain: Parliament: House of Commons: Public Administration Select Committee
Publisher: The Stationery Office
ISBN: 9780215561060
Category : Political Science
Languages : en
Pages : 68

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Book Description
The Government's over-reliance on large contractors for its IT needs combined with a lack of in-house skills is a "recipe for rip-offs" according to a report by the Public Administration Select Committee (PASC). The Committee found that as a result IT procurement too often resulted in late, over budget IT systems that are not fit for purpose. According to some sources the Government pays between seven and ten times more than the standard commercial rate for its work: however the Government does not collect the information needed to verify these claims. One of the report's recurring themes is the dominance of Government IT by a small number of large companies. The report argues that the Government needs to do four things to break out of this relationship: improve the information it holds on IT expenditure, without which the Government is unable to secure the best possible price for goods and services; publish more information about IT projects; widen the supplier base by reducing the size of its contracts and greatly simplifying the procurement process to engage with innovative Small and medium enterprises (SMEs); work in a more "agile" manner andmove towards the use of more iterative development methods which enable IT programmes to adapt to ever changing challenges

EBOOK: Management Information Systems - Global edition

EBOOK: Management Information Systems - Global edition PDF Author: James O'Brien
Publisher: McGraw Hill
ISBN: 0077143175
Category : Computers
Languages : en
Pages : 705

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Book Description
The benchmark text for the syllabus organised by technology (a week on databases, a week on networks, a week on systems development, etc.) taught from a managerial perspective. O’Brien's Management Information Systems defines technology and then explains how companies use the technology to improve performance. Real world cases finalise the explanation

Report on the child maintenance White Paper

Report on the child maintenance White Paper PDF Author: Great Britain: Department for Work and Pensions
Publisher: The Stationery Office
ISBN: 9780101706223
Category : Social Science
Languages : en
Pages : 28

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Book Description
This document sets out the Government's response to the report by the Work and Pensions Select Committee (HCP 219-I, session 2006-07; ISBN 9780215033109) on the Government's White Paper 'A new system of child maintenance' (Cm. 6979, ISBN 9780101697927) which was published in December 2006. An accompanying document (Cm. 7061, ISBN 9780101706124) which considers key issues that have been raised in response to the Government's White Paper, is available separately.

Improving project performance using the PRINCE2 maturity model (P2MM)

Improving project performance using the PRINCE2 maturity model (P2MM) PDF Author: Andy Murray
Publisher: The Stationery Office
ISBN: 9780113310319
Category : Business & Economics
Languages : en
Pages : 172

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Book Description
The purpose of the guide is to help organisations gain full value from the PRINCE2 method by providing practical advice on using its Maturity Model (P2MM). The guide shows how P2MM can be used: to help implement PRINCE2 for first time users; re-invigorate existing implementations; help organisations improve their project performance; as a benchmark to assess organisational capability and plan improvements; as a means of gaining external recognition for organisational capability; and as part of a wider goal to improve Portfolio, Programme, and Project Management performance.

Good government

Good government PDF Author: Great Britain: Parliament: House of Commons: Public Administration Select Committee
Publisher: The Stationery Office
ISBN: 9780215532251
Category : Political Science
Languages : en
Pages : 264

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Book Description
Incorporating HC 983-i-iv, session 2007-08

The Shareholder Executive and public sector businesses

The Shareholder Executive and public sector businesses PDF Author: Great Britain: Parliament: House of Commons: Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215036155
Category : Business & Economics
Languages : en
Pages : 48

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Book Description
This particular report follows on from an earlier NAO report on the same topic, see (HCP 255, 06/07 ISBN 9780102944518), published February 2007. The Shareholder Executive was established in 2003, to act as an effective owner of businesses that are owned or part-owned by government. It is now an operational group within the Department of Trade and Industry, with a portfolio covering 27 businesses and a combined turnover of £21 billion. The Committee notes that the role of the Executive marries both public and private objectives, setting out to both achieve public policy objectives through the most cost effective means and provide a satisfactory return on the public money invested through the shareholder value. The Committee states that the Executive has delivered value for the taxpayer by adopting a business criteria through a framework that sets out clear priorities for the businesses, alongside performance monitoring and, with management held to account for their delivery. The Committee sets out a number of conclusions and recommendations, including: that the Department of Trade & Industry is setting up a Board to provide direction and accountability for the Executive; that there should be a presumption that all government businesses come within the Executive's portfolio; that the Executive should market its services comprehensively and seek to be more visible across government; that the Executive should be given an explicit responsibility for advising sponsor departments on the investment needs of their businesses; that the performance management of the Executive needs to include wider measures that are based on the results of individual businesses; also, that the Executive needs sufficient pay flexibility to continue to recruit high calibre staff; that the Executive's responsibility for the postal services industry extends beyond shareholder value issues, and the Committee believes the Department should identify options for relieving the Executive of responsibility for Royal Mail policy; that the Executive should set business-level dividend targets, which take into account the risks faced by the business and the Executive should systematically undertake valuations of the businesses in its portfolio.

Evaluating Information Systems

Evaluating Information Systems PDF Author: Zahir Irani
Publisher: Routledge
ISBN: 1136404872
Category : Business & Economics
Languages : en
Pages : 385

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Book Description
The adoption of Information Technology (IT) and Information Systems (IS) represents significant financial investments, with alternative perspectives to the evaluation domain coming from both the public and private sectors. As a result of increasing IT/IS budgets and their growing significance within the development of an organizational infrastructure, the evaluation and performance measurement of new technology remains a perennial issue for management. This book offers a refreshing and updated insight into the social fabric and technical dimensions of IT/IS evaluation together with insights into approaches used to measure the impact of information systems on its stakeholders. In doing so, it describes the portfolio of appraisal techniques that support the justification of IT/IS investments. Evaluating Information Systems explores the concept of evaluation as an evolutionary and dynamic process that takes into account the ability of enterprise technologies to integrate information systems within and between organisations. In particular, when set against a backdrop of organisational learning. It examines the changing portfolio of benefits, costs and risks associated with the adoption and diffusion of technology in today's global marketplace. Finally approaches to impact assessment through performance management and benchmarking is discussed.

Understanding Social Security (Second Edition)

Understanding Social Security (Second Edition) PDF Author: Jane Millar
Publisher: Policy Press
ISBN: 1847421873
Category : Political Science
Languages : en
Pages : 344

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Book Description
The second edition of this important text reviews policy developments since 1997. The chapters have been extensively updated and there are new chapters on social security reform, inequalities and social security, and the new 'welfare market'.