Customer Assistance Handbook

Customer Assistance Handbook PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 348

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Book Description

Customer Assistance Handbook

Customer Assistance Handbook PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 348

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Book Description


Leading Across Boundaries

Leading Across Boundaries PDF Author: Russell M. Linden
Publisher: John Wiley & Sons
ISBN: 0470396776
Category : Business & Economics
Languages : en
Pages : 356

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Book Description
"...???an invaluable contribution to anyone charged with shaping organizations, big and small." —DON KETTL, author, The Next Government of the United States Praise for LEADING ACROSS BOUNDARIES "Leading Across Boundaries is a terrific resource for nonprofit leaders. It is filled with great stories of collaboration, and also with the how-to's to make them work!" —ARLENE KAUKUS, former president, United Way of Buffalo and Erie County, and a nonprofit consultant "Linden illustrates the importance of collaboration, but drives further into issues of networks to teach us valuable lessons about core interests, trust, leadership, and success. This book is a very valuable and timely resource for practitioners who seek to produce more value from effective collaboration." —STEPHEN GOLDSMITH, Daniel Paul Professor of Government, Kennedy School of Government, Harvard University, and author, The Power of Social Innovation "Linden provides a fresh, practitioner-oriented perspective on the topic of collaboration—especially for those in the public and nonprofit sectors wanting to benefit from Web 2.0 and social-networking technologies. It's a gem of a book and a terrific road map for leading change." —WARREN MASTER, president and editor-in-chief, The Public Manager "Linden uses fabulous examples to illustrate the essential ideas for collaboration and for effective leadership. His discussions of political acumen and the interpersonal side of collaboration are especially enlightening. I've been a manager for a long time, and wish I'd read this book earlier in my career!" —ELLEN SWITKES, assistant vice president emeritus, academic advancement, office of the president, University of California "Trust, transparency, and relationships are keys to successful collaboration. Linden takes these concepts and more and constructs a masterful lesson plan for us to follow." —TIM LONGO, police chief, Charlottesville, Virginia

Examination of the U.S. Air Force's Aircraft Sustainment Needs in the Future and Its Strategy to Meet Those Needs

Examination of the U.S. Air Force's Aircraft Sustainment Needs in the Future and Its Strategy to Meet Those Needs PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 030921520X
Category : Technology & Engineering
Languages : en
Pages : 254

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Book Description
The ability of the United States Air Force (USAF) to keep its aircraft operating at an acceptable operational tempo, in wartime and in peacetime, has been important to the Air Force since its inception. This is a much larger issue for the Air Force today, having effectively been at war for 20 years, with its aircraft becoming increasingly more expensive to operate and maintain and with military budgets certain to further decrease. The enormously complex Air Force weapon system sustainment enterprise is currently constrained on many sides by laws, policies, regulations and procedures, relationships, and organizational issues emanating from Congress, the Department of Defense (DoD), and the Air Force itself. Against the back-drop of these stark realities, the Air Force requested the National Research Council (NRC) of the National Academies, under the auspices of the Air Force Studies Board to conduct and in-depth assessment of current and future Air Force weapon system sustainment initiatives and recommended future courses of action for consideration by the Air Force. Examination of the U.S. Air Force's Aircraft Sustainment Needs in the Future and Its Strategy to Meet Those Needs addresses the following topics: Assess current sustainment investments, infrastructure, and processes for adequacy in sustaining aging legacy systems and their support equipment. Determine if any modifications in policy are required and, if so, identify them and make recommendations for changes in Air Force regulations, policies, and strategies to accomplish the sustainment goals of the Air Force. Determine if any modifications in technology efforts are required and, if so, identify them and make recommendations regarding the technology efforts that should be pursued because they could make positive impacts on the sustainment of the current and future systems and equipment of the Air Force. Determine if the Air Logistics Centers have the necessary resources (funding, manpower, skill sets, and technologies) and are equipped and organized to sustain legacy systems and equipment and the Air Force of tomorrow. Identify and make recommendations regarding incorporating sustainability into future aircraft designs.

Federal Item Name Directory for Supply Cataloging

Federal Item Name Directory for Supply Cataloging PDF Author:
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 1210

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Book Description


Department of Defense Dictionary of Military and Associated Terms

Department of Defense Dictionary of Military and Associated Terms PDF Author: United States. Joint Chiefs of Staff
Publisher:
ISBN:
Category : Military art and science
Languages : en
Pages : 392

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Book Description


Contract Pricing Reference Guides

Contract Pricing Reference Guides PDF Author: Wolters Kluwer
Publisher: CCH
ISBN: 9781454880714
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
This new, single-volume resource provides the most complete guidance available for analyzing the cost and pricing aspects of federal government contracts--so you can propose and negotiate appropriate prices and win contracts. The practical Contract Pricing Reference Guide reference combines five manuals into a single source, covering: Price Analysis Quantitative Techniques for Contract Pricing Cost Analysis Advanced Issues in Contract Pricing And Federal Contract Negotiation Techniques Determine the Proper Pricing to Win Government Business Throughout these pages, you will find highly detailed explanations of how the government evaluates proposals, arrives at pricing, chooses contractors, and awards contracts. With Contract Pricing Reference Guide, you can more confidently: Conduct market research for price analysis Employ proven techniques of quantitative price analysis Propose a fair and appropriate price Confidently engage in sealed bidding Include only what's allowable in the price Employ the most effective, competitive pricing strategies And engage in effective contract negotiations The One-of-a-Kind, Time-Saving Pricing Resource The all-new Contract Pricing Reference Guide provides a road-map for how to set correct pricing and engage in the competitive bidding process. It is a practical business tool to help you acquire government contract business--and it brings all the most valuable pricing information together in an easy-access, single-volume resource that puts everything you need literally right in front of you. No other resource delivers all of this together in one place, making it the most convenient way to obtain the most vital information on pricing government contracts.

Civilian Personnel Management: Dodi 1400.25

Civilian Personnel Management: Dodi 1400.25 PDF Author: Department Of Defense
Publisher: Civilian Personnel Management
ISBN: 9781723965517
Category : History
Languages : en
Pages : 454

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Book Description
DODI 1400.25 Civilian Personnel Management - This book is Volume 1 of 4. This information was updated 8/22/2018. Buy the paperback from Amazon, get Kindle eBook FREE using Amazon MATCHBOOK. go to www.usgovpub.com to learn how.Volume 1. Chapter 100 to 805 Volume 2. Chapter 810 to 1406 Volume 3. Chapter 1407 to 1800 Volume 4. Chapter 2001 to 3007 (DCIPS) The purpose of the overall Instruction is to establish and implement policy, establish uniform DoD-wide procedures, provide guidelines and model programs, delegate authority, and assign responsibilities regarding civilian personnel management within the Department of Defense. Why buy a book you can download for free? We print this book so you don't have to. First you gotta find a good clean (legible) copy and make sure it's the latest version (not always easy). Some documents found on the web are missing some pages or the image quality is so poor, they are difficult to read. We look over each document carefully and replace poor quality images by going back to the original source document. We proof each document to make sure it's all there - including all changes. If you find a good copy, you could print it using a network printer you share with 100 other people (typically its either out of paper or toner). If it's just a 10-page document, no problem, but if it's 250-pages, you will need to punch 3 holes in all those pages and put it in a 3-ring binder. Takes at least an hour. It's much more cost-effective to just order the latest version from Amazon.com This book includes original commentary which is copyright material. Note that government documents are in the public domain. We print these large documents as a service so you don't have to. The books are compact, tightly-bound, full-size (8 1⁄2 by 11 inches), with large text and glossy covers. 4th Watch Publishing Co. is a SDVOSB. www.usgovpub.com

Defense Logistics Agency

Defense Logistics Agency PDF Author: United States. General Accounting Office
Publisher:
ISBN:
Category :
Languages : en
Pages : 34

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Annual Management Report of the Defense Logistics Agency

Annual Management Report of the Defense Logistics Agency PDF Author: United States. Defense Logistics Agency
Publisher:
ISBN:
Category : Defense contracts
Languages : en
Pages : 56

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Book Description


An Introduction to the Defense Logistics Agency

An Introduction to the Defense Logistics Agency PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 56

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Book Description