Dealing with Difficult People PDF Download
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Author: Charles J. Keating
Publisher: Paulist Press
ISBN: 9780809125968
Category : Psychology
Languages : en
Pages : 228
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Book Description
Surveys the various types of personalities and recommends methods for handling conflicts with people at home and at work.
Author: Charles J. Keating
Publisher: Paulist Press
ISBN: 9780809125968
Category : Psychology
Languages : en
Pages : 228
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Book Description
Surveys the various types of personalities and recommends methods for handling conflicts with people at home and at work.
Author: Louise Burnham
Publisher: Heinemann
ISBN: 9780435452124
Category : Education
Languages : en
Pages : 566
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Book Description
This practical handbook contains information for candidates on the NVQ Teaching Assistants course or practitioners working alongside classroom teachers. It explores all the aspects of establishing relationships with children, supporting learning activities and managing behaviour.
Author: Harvard Business Review
Publisher: Harvard Business Press
ISBN: 163369609X
Category : Business & Economics
Languages : en
Pages : 83
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Book Description
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Author: Steve Ruis
Publisher: Human Kinetics
ISBN: 9780736046343
Category : Sports & Recreation
Languages : en
Pages : 220
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Book Description
This book tells about target shooting, field competition and bow hunting.
Author: Melissa Prandi, MPM
Publisher: John Wiley & Sons
ISBN: 076459575X
Category : Business & Economics
Languages : en
Pages : 457
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Book Description
The inside scoop . . .for when you want more than the official line So you've decided to invest in real estate--congratulations!--but now you need to know how you can best manage your property and maximize your profit. How much should you spend on renovations? Where will you find responsible tenants? And how can you keep on top of new government regulations? The Unofficial Guide? to Managing Rental Property answers these questions and many more, giving you insider guidance and valuable tips on managing and profiting from your investments. You'll find savvy advice on everything from legally setting rental criteria and managing properties part-time to successfully evicting delinquent tenants and collecting damages. This comprehensive, easy-to-follow guide reveals what other sources can't or won't, presenting unbiased recommendations to help you get the most out of your investments--and enjoy them! * Vital Information on finding and financing great rental property and calculating rent and profit. * Insider Secrets on selecting and retaining good tenants, ensuring on-time rent, and collecting late rent. * Money-Saving Tips for rehabbing a property and obtaining good tax advice. * The Latest Trends in writing legal, effective ads and interviewing and screening applicants to avoid potential problems. * Handy Forms and Letters for contracting new tenants and communicating with current occupants.
Author: Douglas Stone
Publisher: Penguin
ISBN: 1101496762
Category : Psychology
Languages : en
Pages : 351
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Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Tony Earnshaw
Publisher:
ISBN: 9789812447357
Category : Dyslexia
Languages : en
Pages : 288
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Book Description
Author: Eric L. Dlugokinksi
Publisher: Taylor & Francis
ISBN: 1135058857
Category : Psychology
Languages : en
Pages : 244
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Book Description
This book provides mental health professionals and counselors with a conceptual understanding and practical suggestions for educating children in skills that can promote their mental health. It focuses on preventive intervention with a science- and research-based conceptualization for children in the school. The authors also provide principles for effective delivery of suggested intervention techniques. Chapters in the first section focus on helping children deal with problem situations. The second section provides information to promote emotional health in children, including a knowledge of self, respect for self and others, healthy habit strength, and a balance between work and play. The final section includes suggestions for enhancing intervention efforts and principles proven effective in mental health education.
Author: Dr. CK Bray
Publisher: Sourcebooks, Inc.
ISBN:
Category : Business & Economics
Languages : en
Pages : 167
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Book Description
The 90-day plan for becoming the best boss you can be How do you run a big meeting? Help your employees meet their goals? Hire someone? Master these skills and more with this indispensable guide to the first 30, 60, and 90 days in your new management role. Jump into the job with confidence as you navigate the dos and don'ts of first-time managers, learn to communicate effectively, delegate responsibilities clearly, and build the 5 qualities all great bosses have. Take it step-by-step — This book is broken down into 4 sections: the basics of good management, fostering trust with your colleagues, implementing management strategies, and adapting those strategies as the business evolves. All forms of leadership — Expand your experience with techniques to help you address employee performance, stay open to feedback, manage stress, and balance your team's different skills—for the first 90 days and beyond. Real-life examples — See these tools in action with reassuring stories about other new managers and how they learned from their missteps and their wins. Learn how to be a respected and impactful leader with Your First 90 Days Managing People.
Author: Nancy Kober
Publisher:
ISBN: 9780309300438
Category : Education
Languages : en
Pages : 0
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Book Description
"Reaching Students presents the best thinking to date on teaching and learning undergraduate science and engineering. Focusing on the disciplines of astronomy, biology, chemistry, engineering, geosciences, and physics, this book is an introduction to strategies to try in your classroom or institution. Concrete examples and case studies illustrate how experienced instructors and leaders have applied evidence-based approaches to address student needs, encouraged the use of effective techniques within a department or an institution, and addressed the challenges that arose along the way."--Provided by publisher.
