Customer Lifetime Valuation A Complete Guide - 2020 Edition

Customer Lifetime Valuation A Complete Guide - 2020 Edition PDF Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9781867319740
Category :
Languages : en
Pages : 310

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Book Description
What are the uncertainties surrounding estimates of impact? Will Customer lifetime valuation deliverables need to be tested and, if so, by whom? Has implementation been effective in reaching specified objectives so far? Who needs what information? What are the affordable Customer lifetime valuation risks? This exclusive Customer Lifetime Valuation self-assessment will make you the assured Customer Lifetime Valuation domain adviser by revealing just what you need to know to be fluent and ready for any Customer Lifetime Valuation challenge. How do I reduce the effort in the Customer Lifetime Valuation work to be done to get problems solved? How can I ensure that plans of action include every Customer Lifetime Valuation task and that every Customer Lifetime Valuation outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Lifetime Valuation costs are low? How can I deliver tailored Customer Lifetime Valuation advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Lifetime Valuation essentials are covered, from every angle: the Customer Lifetime Valuation self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Lifetime Valuation outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Lifetime Valuation practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Lifetime Valuation are maximized with professional results. Your purchase includes access details to the Customer Lifetime Valuation self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Lifetime Valuation Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Customer Lifetime Valuation A Complete Guide - 2020 Edition

Customer Lifetime Valuation A Complete Guide - 2020 Edition PDF Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9781867319740
Category :
Languages : en
Pages : 310

Get Book Here

Book Description
What are the uncertainties surrounding estimates of impact? Will Customer lifetime valuation deliverables need to be tested and, if so, by whom? Has implementation been effective in reaching specified objectives so far? Who needs what information? What are the affordable Customer lifetime valuation risks? This exclusive Customer Lifetime Valuation self-assessment will make you the assured Customer Lifetime Valuation domain adviser by revealing just what you need to know to be fluent and ready for any Customer Lifetime Valuation challenge. How do I reduce the effort in the Customer Lifetime Valuation work to be done to get problems solved? How can I ensure that plans of action include every Customer Lifetime Valuation task and that every Customer Lifetime Valuation outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Lifetime Valuation costs are low? How can I deliver tailored Customer Lifetime Valuation advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Lifetime Valuation essentials are covered, from every angle: the Customer Lifetime Valuation self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Lifetime Valuation outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Lifetime Valuation practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Lifetime Valuation are maximized with professional results. Your purchase includes access details to the Customer Lifetime Valuation self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Lifetime Valuation Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Lifetime Value A Complete Guide - 2020 Edition

Lifetime Value A Complete Guide - 2020 Edition PDF Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655905516
Category : Business & Economics
Languages : en
Pages : 300

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Book Description
Are metrics such as product profitability, customer lifetime value, and marketing campaign ROI calculated consistently? What is the lifetime value of your customers, and how can you maximize it? What is meant by customer lifetime value? What is the lifetime value of customers? Which is the total combined customer lifetime values of all of your organizations current and potential customers? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Lifetime Value investments work better. This Lifetime Value All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Lifetime Value Self-Assessment. Featuring 953 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Lifetime Value improvements can be made. In using the questions you will be better able to: - diagnose Lifetime Value projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Lifetime Value and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Lifetime Value Scorecard, you will develop a clear picture of which Lifetime Value areas need attention. Your purchase includes access details to the Lifetime Value self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Lifetime Value Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Lifetime Value A Complete Guide - 2020 Edition

Lifetime Value A Complete Guide - 2020 Edition PDF Author: Gerardus Blokdyk
Publisher:
ISBN: 9780655955511
Category : Electronic books
Languages : en
Pages : 0

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Book Description
Lifetime Value A Complete Guide - 2020 Edition.

Customer Lifetime Value A Complete Guide - 2019 Edition

Customer Lifetime Value A Complete Guide - 2019 Edition PDF Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655825951
Category :
Languages : en
Pages : 308

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Book Description
How do senior leaders actions reflect a commitment to the organizations Customer Lifetime Value values? How do mission and objectives affect the Customer Lifetime Value processes of your organization? Why is it important to have senior management support for a Customer Lifetime Value project? What is your Customer Lifetime Value quality cost segregation study? How will Customer Lifetime Value decisions be made and monitored? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Lifetime Value investments work better. This Customer Lifetime Value All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Customer Lifetime Value Self-Assessment. Featuring 939 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer Lifetime Value improvements can be made. In using the questions you will be better able to: - diagnose Customer Lifetime Value projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Customer Lifetime Value and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Customer Lifetime Value Scorecard, you will develop a clear picture of which Customer Lifetime Value areas need attention. Your purchase includes access details to the Customer Lifetime Value self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Lifetime Value Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

RFM Customer Value A Complete Guide - 2020 Edition

RFM Customer Value A Complete Guide - 2020 Edition PDF Author: Gerardus Blokdyk
Publisher:
ISBN: 9780655982999
Category :
Languages : en
Pages : 0

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Book Description


Customer Perceived Value A Complete Guide - 2020 Edition

Customer Perceived Value A Complete Guide - 2020 Edition PDF Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9781867318958
Category :
Languages : en
Pages : 308

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Book Description
The political context: who holds power? Is your strategy driving your strategy? Or is the way in which you allocate resources driving your strategy? What does your operating model cost? To what extent does each concerned units management team recognize Customer perceived value as an effective investment? What is the root cause(s) of the problem? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Perceived Value investments work better. This Customer Perceived Value All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Customer Perceived Value Self-Assessment. Featuring 942 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer Perceived Value improvements can be made. In using the questions you will be better able to: - diagnose Customer Perceived Value projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Customer Perceived Value and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Customer Perceived Value Scorecard, you will develop a clear picture of which Customer Perceived Value areas need attention. Your purchase includes access details to the Customer Perceived Value self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Perceived Value Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Customer Centricity

Customer Centricity PDF Author: Peter Fader
Publisher:
ISBN:
Category : Business planning
Languages : en
Pages : 128

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Book Description
Not all customers are created equal. Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: in the world of customer centricity, there are good customers...and then there is pretty much everybody else. Upending some of our most fundamental beliefs, renowned behavioral data expert Peter Fader, Co-Director of The Wharton Customer Analytics Initiative, helps businesses radically rethink how they relate to customers. He provides insights to help you revamp your performance metrics, product development, customer relationship management and organization in order to make sure you focus directly on the needs of your most valuable customers and increase profits for the long term.

The Customer Centricity Playbook

The Customer Centricity Playbook PDF Author: Peter Fader
Publisher: University of Pennsylvania Press
ISBN: 1613631413
Category : Business & Economics
Languages : en
Pages : 136

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Book Description
A 2019 Axiom Business Award winner. In The Customer Centricity Playbook , Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

Customer Value Maximization A Complete Guide - 2020 Edition

Customer Value Maximization A Complete Guide - 2020 Edition PDF Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9781867320043
Category :
Languages : en
Pages : 310

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Book Description
A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Customer value maximization models, tools and techniques are necessary? Are indirect costs charged to the Customer value maximization program? What are the personnel training and qualifications required? Why should you adopt a Customer value maximization framework? What is your organizations system for selecting qualified vendors? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Value Maximization investments work better. This Customer Value Maximization All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Customer Value Maximization Self-Assessment. Featuring 956 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer Value Maximization improvements can be made. In using the questions you will be better able to: - diagnose Customer Value Maximization projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Customer Value Maximization and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Customer Value Maximization Scorecard, you will develop a clear picture of which Customer Value Maximization areas need attention. Your purchase includes access details to the Customer Value Maximization self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Value Maximization Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Value Capture Selling

Value Capture Selling PDF Author: Jean-Claude Larreche
Publisher: John Wiley & Sons
ISBN: 1394158580
Category : Business & Economics
Languages : en
Pages : 310

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Book Description
“The sales book of the decade” —Selling Power magazine Value Capture Selling is the first book to directly address one of the most destructive shortcomings in sales organizations today. Author JC Larreche’s approach is so innovative that Selling Power magazine named it “The sales book of the decade.” For years, sales professionals have focused on creating value for their customers—the first phase in selling. However, in today’s fast-moving world of business, that is just not enough. Under increased financial pressure, businesses today are being pushed to move to an emphasis on the second phase of selling: the capture of corporate value. However, as all-too-many business leaders are finding out to their great dismay, sales professionals have not been trained in the techniques for the capture of corporate value, and they are at the mercy of very well-trained and tough professional buyers. Value Capture Selling is the first book to address this gap. It is specifically designed to provide sales professionals—both veteran and new alike—with a complete roadmap for making the transition from value selling to value-capture selling, including: Why the creation of corporate value—short, medium, and long term—is essential for the firm and its internal and external partners How to master the key drivers of corporate value: profitability, market share, and customer satisfaction How to prepare for value capture How to frame strategies and tactics for value capture How to close deals for higher corporate value capture Value-capture selling is the current challenge for corporations and sales professionals everywhere—making the transition from a revenue objective to a focus on corporate value. This requires a fundamental shift from a strong belief that bigger is better to a new creed that richer is better. It is what JC Larreche, professor emeritus at INSEAD and an expert on sustainable value creation, calls the 3rd Sales Transformation. In a future marked by escalating financial pressures, the significance of value capture will only grow, and in Value Capture Selling, JC Larreche provides sales professionals everywhere with the tools they need to become masters at this new art! Praise for Value Capture Selling: 'Most sales forces focus only on revenue, not value capture. Larreche’s book can help you make the necessary transition. If you are in Sales, read it because the data revolution is increasing scrutiny from Finance and others in your firm about how selling efforts build or destroy enterprise value. And if you are a C-Suite executive, read it carefully, because selling affects core elements of value creation.' Frank Cespedes, Harvard Business School, author of Aligning Strategy and Sales and Sales Management That Works 'Value Capture Selling is a very compelling and complete work that illustrates well the challenges of the transition from product value to corporate value—both for the customer and for the supplier. JC Larreche lays out a powerful framework for any sales professional anywhere to win in this new world of selling!' Laurent Beraza, Director - UK, Germany, France - Microsoft Solutions Support Sales 'Value Capture Selling gives us the powerful insights required to capture more value for our company while keeping the customer at the center—right where they belong.' Anna Campagna, Sr. Director Global Sales, HEINEKEN