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Author: Mike Bourne
Publisher: Routledge
ISBN: 1000549100
Category : Business & Economics
Languages : en
Pages : 248
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Book Description
This book offers an in-depth look at developing effectiveness in the public sector and how to achieve the best possible outcomes for people rather than just good or efficient outputs. In 15 comprehensive chapters, the authors present structured ideas and practical approaches for achieving a more effective public sector. The book sets out a framework for visualising success in complex situations with multiple stakeholders. Topics include how you stimulate change and influence people to adopt changes, how you manage politics, set targets and standards, and measure them, and how you create a culture of high performance with a focus on getting the right things done. Effectiveness does not arise from excellence in one area alone and the book weaves together ideas on leadership, managing expectations, and keeping focus on the longer term. Creating an Effective Public Sector will be of interest to decision makers in the public sector, project managers working on central and local government projects, and senior civil servants. It will also be invaluable for advanced undergraduate and post-graduate students studying in the fields of government, project management, and public-sector management.
Author: Mike Bourne
Publisher: Routledge
ISBN: 1000549100
Category : Business & Economics
Languages : en
Pages : 248
Get Book Here
Book Description
This book offers an in-depth look at developing effectiveness in the public sector and how to achieve the best possible outcomes for people rather than just good or efficient outputs. In 15 comprehensive chapters, the authors present structured ideas and practical approaches for achieving a more effective public sector. The book sets out a framework for visualising success in complex situations with multiple stakeholders. Topics include how you stimulate change and influence people to adopt changes, how you manage politics, set targets and standards, and measure them, and how you create a culture of high performance with a focus on getting the right things done. Effectiveness does not arise from excellence in one area alone and the book weaves together ideas on leadership, managing expectations, and keeping focus on the longer term. Creating an Effective Public Sector will be of interest to decision makers in the public sector, project managers working on central and local government projects, and senior civil servants. It will also be invaluable for advanced undergraduate and post-graduate students studying in the fields of government, project management, and public-sector management.
Author: Marianela Armijo
Publisher: Inter-American Development Bank
ISBN: 1597822337
Category : Political Science
Languages : en
Pages : 277
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Book Description
Improving public services, using State resources efficiently, and managing State agencies effectively have been ongoing concerns of Latin American and Caribbean (LAC) governments since the beginning of this century. Government officials are now paying closer attention to the results obtained by their administrations. Citizens are now demanding not only universality but also quality in the services that the State provides (e.g., education, healthcare, and legal services). To meet this growing demand for public sector effectiveness, governments have formulated new laws, created or modified institutions, and implemented innovative management methodologies and instruments.Based on data gathered in 24 countries, this book analyzes the current situation, the progress made, and the challenges still facing the governments of the region in their efforts to achieve more effective public administrations.
Author: Christian Bason
Publisher: Policy Press
ISBN: 1847426336
Category : Political Science
Languages : en
Pages : 290
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Book Description
In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.
Author: Patrick R. Leddin
Publisher: Mango Media Inc.
ISBN: 163353765X
Category : Business & Economics
Languages : en
Pages : 163
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Book Description
The strategic consultant and author of Talent Unleashed presents a revolutionary blueprint for organizational success in government. Today’s government organizations face political fallout, media scrutiny, reduced funding, and the challenges of motivating large, highly regulated organizations. In many offices, these challenges have led to a vicious cycle of employee disengagement. As performance declines, scrutiny increases, and employee paralysis sets in. Breaking this cycle requires a new approach. As an Executive Vice President at Franklin Covey, Patrick Leddin helped organizations all over the world transform their culture and unleash their potential with five highly effective practices. In Building a Winning Culture in Government, he shows how government organizations can implement these same practices to inspire their employees, revitalize engagement, and become more responsive to the public interest. In Building a Winning Culture in Government, you will learn to: Lead with purpose and find your organization's mission, mantra, or manifesto. Make the 7 Habits of Highly Successful People your organization's operating system. Inspire people to go beyond your expectations. Build trust withing the organization and with the public. Create loyalty with all stakeholders.
Author: Paul Temporal
Publisher: John Wiley & Sons
ISBN: 1118756312
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
How to apply for-profit marketing strategies to non-profit organizations Branding for the Public Sector presents powerful and effective branding strategies for the public sector illustrated through case studies and examples. The book covers branding architecture, brand vision, market research, brand perception, engagement, communication, managing brand change and much more. Additionally, the book highlights the future of public sector branding and how organizations in the public sector may be a key driver of economic growth and prosperity through the twenty-first century. Branding for the Public Sector offers expert guidance for managers and leaders who want to build powerful, influential brands in the public sector. Presents strategies and actions for building a powerful, memorable public sector brand Explains why the public sector will be the next huge growth sector in branding Explores the competencies needed to successfully manage a public sector brand
Author: Michael Roll
Publisher: Routledge
ISBN: 1317934547
Category : Political Science
Languages : en
Pages : 344
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Book Description
It is widely believed that the state in developing countries is weak. The public sector, in particular, is often regarded as corrupt and dysfunctional. This book provides an urgently needed corrective to such overgeneralized notions of bad governance in the developing world. It examines the variation in state capacity by looking at a particularly paradoxical and frequently overlooked phenomenon: effective public organizations or ‘pockets of effectiveness’ in developing countries. Why do these pockets exist? How do they emerge and survive in hostile environments? And do they have the potential to trigger more comprehensive reforms and state-building? This book provides surprising answers to these questions, based on detailed case studies of exceptional public organizations and state-owned enterprises in Africa, Asia, the Caribbean, Latin America and the Middle East. The case studies are guided by a common analytical framework that is process-oriented and sensitive to the role of politics. The concluding comparative analysis develops a novel explanation for why some public organizations in the developing world beat the odds and turn into pockets of public sector performance and service delivery while most do not. This book will be of strong interest to students and scholars of political science, sociology, development, organizations, public administration, public policy and management.
Author: John W. Swain
Publisher: Routledge
ISBN: 1317472284
Category : Political Science
Languages : en
Pages : 222
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Book Description
Intended for both students and practitioners in public administration who want to communicate more effectively with a variety of audiences, this book offers clear, easy-to-understand guidelines on how to write more clearly, concisely, and coherently, as well as correctly. It covers the basics of good English and applies those basics to general forms (such as memos, letters, and e-mails) and more specific forms (such as newsletters, proposals, budget justifications, and rules) used in the public sector.
Author: Kathleen M. Immordino
Publisher: Routledge
ISBN: 135155560X
Category : Political Science
Languages : en
Pages : 254
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Book Description
Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.
Author: Oecd
Publisher: Org. for Economic Cooperation & Development
ISBN: 9789264517950
Category :
Languages : en
Pages : 168
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Book Description
Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.
Author: Jacob Torfing
Publisher: Edward Elgar Publishing
ISBN: 1788971221
Category : Political Science
Languages : en
Pages : 338
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Book Description
This enlightening book scrutinizes the shifting governance paradigms that inform public administration reforms. From the rise to supremacy of New Public Management to new the growing preference for alternatives, four world-renowned authors launch a powerful and systematic comparison of the competing and co-existing paradigms, explaining the core features of public bureaucracy and professional rule in the modern day.
