Crucial Conversations Tools for Talking When Stakes Are High, Second Edition PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Crucial Conversations Tools for Talking When Stakes Are High, Second Edition PDF full book. Access full book title Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson. Download full books in PDF and EPUB format.
Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 0071772200
Category : Business & Economics
Languages : en
Pages : 287
Get Book Here
Book Description
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 0071772200
Category : Business & Economics
Languages : en
Pages : 287
Get Book Here
Book Description
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Author: Celeste Headlee
Publisher: HarperCollins
ISBN: 0062669028
Category : Self-Help
Languages : en
Pages : 272
Get Book Here
Book Description
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Author: Joseph Grenny
Publisher: McGraw Hill Professional
ISBN: 1260474194
Category : Business & Economics
Languages : en
Pages : 332
Get Book Here
Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author: Cameron Huddleston
Publisher: John Wiley & Sons
ISBN: 111953836X
Category : Business & Economics
Languages : en
Pages : 256
Get Book Here
Book Description
Learn to start open, productive talks about money with your parents as they age As your parents age, you may find that you want or need to broach the often-difficult subject of finances. In Mom and Dad, We Need to Talk: How to Have Essential Conversations with Your Parents About Their Finances, you’ll learn the best ways to approach this issue, along with a wealth of financial and legal information that will help you help your parents into and through their golden years. Sometimes parents are reluctant to address money matters with their adult children, and topics such as long-term care, retirement savings (or lack thereof), and end-of-life planning can be particularly touchy. In this book, you’ll hear from others in your position who have successfully had “the talk” with their parents, and you’ll read about a variety of conversation strategies that can make talking finances more comfortable and more productive. Learn conversation starters and strategies to open the lines of communication about your parents’ finances Discover the essential financial and legal information you should gather from your parents to be prepared for the future Gain insight from others’ stories of successfully talking money with aging parents Gather the courage, hope, and motivation you need to broach difficult subjects such as care facilities and end-of-life plans For children of Baby Boomers and others looking to assist aging parents with their finances, Mom and Dad, We Need to Talk is a welcome and comforting read. Although talking money with your parents can be hard, you aren’t alone, and this book will guide you through the process of having fruitful financial conversations that lead to meaningful action.
Author: Michelle Icard
Publisher: Harmony
ISBN: 0593137515
Category : Family & Relationships
Languages : en
Pages : 322
Get Book Here
Book Description
The fourteen essential conversations to have with your tween and early teenager to prepare them for the emotional, physical, and social challenges ahead, including scripts and advice to keep the communication going and stay connected during this critical developmental window. “This book is a gift to parents and teenagers alike.”—Lisa Damour, PhD, author of Untangled and Under Pressure Trying to convince a middle schooler to listen to you can be exasperating. Indeed, it can feel like the best option is not to talk! But keeping kids safe—and prepared for all the times when you can't be the angel on their shoulder—is about having the right conversations at the right time. From a brain growth and emotional readiness perspective, there is no better time for this than their tween years, right up to when they enter high school. Distilling Michelle Icard's decades of experience working with families, Fourteen Talks by Age Fourteen focuses on big, thorny topics such as friendship, sexuality, impulsivity, and technology, as well as unexpected conversations about creativity, hygiene, money, privilege, and contributing to the family. Icard outlines a simple, memorable, and family-tested formula for the best approach to these essential talks, the BRIEF Model: Begin peacefully, Relate to your child, Interview to collect information, Echo what you're hearing, and give Feedback. With wit and compassion, she also helps you get over the most common hurdles in talking to tweens, including: • What phrases invite connection and which irritate kids or scare them off • The best places, times, and situations in which to initiate talks • How to keep kids interested, open, and engaged in conversation • How to exit these chats in a way that keeps kids wanting more Like a Rosetta Stone for your tween's confounding language, Fourteen Talks by Age Fourteen is an essential communication guide to helping your child through the emotional, physical, and social challenges ahead and, ultimately, toward teenage success.
Author: Theodore Zeldin
Publisher: Hidden Spring
ISBN: 9781587680007
Category : Language Arts & Disciplines
Languages : en
Pages : 103
Get Book Here
Book Description
Approaches the subject of conversation in a sophisticated, thought-provoking manner, explaining what kind of talk charmed and excited people in the past, why conversation is different today and what it could be like in the future.
Author: Douglas Stone
Publisher: Penguin
ISBN: 1101496762
Category : Psychology
Languages : en
Pages : 351
Get Book Here
Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Mira Jacob
Publisher: One World
ISBN: 0399589058
Category : Biography & Autobiography
Languages : en
Pages : 365
Get Book Here
Book Description
NATIONAL BESTSELLER • A “beautiful and eye-opening” (Jacqueline Woodson), “hilarious and heart-rending” (Celeste Ng) graphic memoir about American identity, interracial families, and the realities that divide us, from the acclaimed author of The Sleepwalker’s Guide to Dancing. ONE OF THE TEN BEST BOOKS OF THE YEAR: Chicago Tribune, The New York Public Library, Publishers Weekly • ONE OF THE BEST BOOKS OF THE YEAR: The New York Times Book Review, Time, BuzzFeed, Esquire, Literary Journal, Kirkus Reviews “How brown is too brown?” “Can Indians be racist?” “What does real love between really different people look like?” Like many six-year-olds, Mira Jacob’s half-Jewish, half-Indian son, Z, has questions about everything. At first they are innocuous enough, but as tensions from the 2016 election spread from the media into his own family, they become much, much more complicated. Trying to answer him honestly, Mira has to think back to where she’s gotten her own answers: her most formative conversations about race, color, sexuality, and, of course, love. Written with humor and vulnerability, this deeply relatable graphic memoir is a love letter to the art of conversation—and to the hope that hovers in our most difficult questions. LONGLISTED FOR THE PEN/OPEN BOOK AWARD “Jacob’s earnest recollections are often heartbreaking, but also infused with levity and humor. What stands out most is the fierce compassion with which she parses the complexities of family and love.”—Time “Good Talk uses a masterful mix of pictures and words to speak on life’s most uncomfortable conversations.”—io9 “Mira Jacob just made me toss everything I thought was possible in a book-as-art-object into the garbage. Her new book changes everything.”—Kiese Laymon, New York Times bestselling author of Heavy
Author: Sherry Turkle
Publisher:
ISBN: 1594205558
Category : Family & Relationships
Languages : en
Pages : 450
Get Book Here
Book Description
An engaging look at how technology is undermining our creativity and relationships and how face-to-face conversation can help us get it back.
Author: Elizabeth Stokoe
Publisher: Robinson
ISBN: 1472140826
Category : Psychology
Languages : en
Pages : 288
Get Book Here
Book Description
We spend much of our days talking. Yet we know little about the conversational engine that drives our everyday lives. We are pushed and pulled around by language far more than we realize, yet are seduced by stereotypes and myths about communication. This book will change the way you think about talk. It will explain the big pay-offs to understanding conversation scientifically. Elizabeth Stokoe, a social psychologist, has spent over twenty years collecting and analysing real conversations across settings as varied as first dates, crisis negotiation, sales encounters and medical communication. This book describes some of the findings of her own research, and that of other conversation analysts around the world. Through numerous examples from real interactions between friends, partners, colleagues, police officers, mediators, doctors and many others, you will learn that some of what you think you know about talk is wrong. But you will also uncover fresh insights about how to have better conversations - using the evidence from fifty years of research about the science of talk.
