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Author: Shep Hyken
Publisher: Sound Wisdom
ISBN: 1640950532
Category : Business & Economics
Languages : en
Pages : 173
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Book Description
Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.
Author: Shep Hyken
Publisher: Sound Wisdom
ISBN: 1640950532
Category : Business & Economics
Languages : en
Pages : 173
Get Book Here
Book Description
Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.
Author: Ins Choi
Publisher: House of Anansi
ISBN: 1487002246
Category : Drama
Languages : en
Pages : 101
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Book Description
A brand new edition of the smash-hit play, now a wildly popular CBC TV series. Mr. Kim is a first-generation Korean immigrant and the proud owner of Kim’s Convenience, a variety store located in the heart of downtown Toronto’s Regent Park neighbourhood. As the neighbourhood quickly gentrifies, Mr. Kim is offered a generous sum of money to sell — enough to allow him and his wife to finally retire. But Kim’s Convenience is more than just his livelihood — it is his legacy. As Mr. Kim tries desperately, and hilariously, to convince his daughter Janet, a budding photographer, to take over the store, his wife sneaks out to meet their estranged son Jung, who has not seen or spoken to his father in sixteen years and who has now become a father himself. Wholly original, hysterically funny, and deeply moving, Kim’s Convenience tells the story of one Korean family struggling to face the future amidst the bitter memories of their past.
Author: Boise Cascade Center for Community Development
Publisher:
ISBN:
Category : Self-service stores
Languages : en
Pages : 28
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Book Description
Author: Sayaka Murata
Publisher: Grove Press
ISBN: 080216580X
Category : Fiction
Languages : en
Pages : 114
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Book Description
Shortlisted for the Best Translated Book Award Longlisted for the Believer Book Award Longlisted for the Warwick Prize for Women in Translation A Los Angeles Times Bestseller The English-language debut of an exciting young voice in international fiction, selling 660,000 copies in Japan alone, Convenience Store Woman is a bewitching portrayal of contemporary Japan through the eyes of a single woman who fits into the rigidity of its work culture only too well. The English-language debut of one of Japan’s most talented contemporary writers, selling over 650,000 copies there, Convenience Store Woman is the heartwarming and surprising story of thirty-six-year-old Tokyo resident Keiko Furukura. Keiko has never fit in, neither in her family, nor in school, but when at the age of eighteen she begins working at the Hiiromachi branch of “Smile Mart,” she finds peace and purpose in her life. In the store, unlike anywhere else, she understands the rules of social interaction—many are laid out line by line in the store’s manual—and she does her best to copy the dress, mannerisms, and speech of her colleagues, playing the part of a “normal” person excellently, more or less. Managers come and go, but Keiko stays at the store for eighteen years. It’s almost hard to tell where the store ends and she begins. Keiko is very happy, but the people close to her, from her family to her coworkers, increasingly pressure her to find a husband, and to start a proper career, prompting her to take desperate action… A brilliant depiction of an unusual psyche and a world hidden from view, Convenience Store Woman is an ironic and sharp-eyed look at contemporary work culture and the pressures to conform, as well as a charming and completely fresh portrait of an unforgettable heroine.
Author: Evan N. Resnick
Publisher: Columbia University Press
ISBN: 0231549024
Category : Political Science
Languages : en
Pages : 277
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Book Description
Since its founding, the United States has allied with unsavory dictatorships to thwart even more urgent security threats. How well has the United States managed such alliances, and what have been their consequences for its national security? In this book, Evan N. Resnick examines the negotiating tables between the United States and its allies of convenience since World War II and sets forth a novel theory of alliance bargaining. Resnick’s neoclassical realist theory explains why U.S. leaders negotiate less effectively with unfriendly autocratic states than with friendly liberal ones. Since policy makers struggle to mobilize domestic support for controversial alliances, they seek to cast those allies in the most benign possible light. Yet this strategy has the perverse result of weakening leverage in intra-alliance disputes. Resnick tests his theory on America’s Cold War era alliances with China, Pakistan, and Iraq. In all three cases, otherwise hardline presidents bargained anemically on such pivotal issues as China’s sales of ballistic missiles, Pakistan’s development of nuclear weapons, and Iraq’s sponsorship of international terrorism. In contrast, U.S. leaders are more inclined to bargain aggressively with democratic allies who do not provoke domestic opposition, as occurred with the United Kingdom during the Korean War. An innovative work on a crucial and timely international relations topic, Allies of Convenience explains why the United States has mismanaged these “deals with the devil”—with deadly consequences.
Author: Lawrence B. A. Hatter
Publisher: University of Virginia Press
ISBN: 0813939550
Category : History
Languages : en
Pages : 352
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Book Description
Like merchant ships flying flags of convenience to navigate foreign waters, traders in the northern borderlands of the early American republic exploited loopholes in the Jay Treaty that allowed them to avoid border regulations by constantly shifting between British and American nationality. In Citizens of Convenience, Lawrence Hatter shows how this practice undermined the United States’ claim to nationhood and threatened the transcontinental imperial aspirations of U.S. policymakers. The U.S.-Canadian border was a critical site of United States nation- and empire-building during the first forty years of the republic. Hatter explains how the difficulty of distinguishing U.S. citizens from British subjects on the border posed a significant challenge to the United States’ founding claim that it formed a separate and unique nation. To establish authority over both its own nationals and an array of non-nationals within its borders, U.S. customs and territorial officials had to tailor policies to local needs while delineating and validating membership in the national community. This type of diplomacy—balancing the local with the transnational—helped to define the American people as a distinct nation within the Revolutionary Atlantic world and stake out the United States’ imperial domain in North America.
Author: Peter Jackson
Publisher: Springer
ISBN: 3319781510
Category : Social Science
Languages : en
Pages : 281
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Book Description
This book questions the simplistic view that convenience food is unhealthy and environmentally unsustainable. By exploring how various types of convenience food have become embedded in consumers’ lives, it considers what lessons can be learnt from the commercial success of convenience food for those who seek to promote healthier and more sustainable diets. The project draws on original findings from comparative research in the UK, Denmark, Germany and Sweden (funded through the ERA-Net Sustainable Food programme). Reframing Convenience Food avoids moral judgments about convenience food, and instead provides a refreshingly novel perspective guided by an understanding of everyday consumer practice. It will appeal to those with an interest in the sociology and politics behind health, consumerism, sustainability and society.
Author: Lynn J. Frewer
Publisher: Springer Science & Business Media
ISBN: 3662046016
Category : Technology & Engineering
Languages : en
Pages : 467
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Book Description
A unique insight into the decision-making and food consumption of the European consumer. The volume is essential reading for those involved in product development, market research and consumer science in food and agro industries and academic research. It brings together experts from different disciplines in order to address the fundamental issues related to predicting food choice, consumer behavior and societal trust in quality and safety regulatory systems. The importance of the social and psychological context and the cross-cultural differences and how they influence food choice are also covered in great detail.
Author: Nora Pat Small
Publisher: Univ. of Tennessee Press
ISBN: 9781572332362
Category : Architecture
Languages : en
Pages : 188
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Book Description
The rebuilding of New England during what architectural historians have labeled the Federal period serves as the basis for most Americans visual or mental image of rural New England. This reconstruction became very controversial as a result of the differing definitions of republican virtue, taste, beauty, and economy held by the architects, rural reformers, and those engaged in rebuilding their homes and communities during this time. What could have promoted the attacks, primarily in the agricultural press, on the new two-story-with-ell rural homes? The answer lies in the attitudes and perceptions of cultural aesthetics and the notion of republican virtue. Nora Pat Small sharpens our understanding of the important changes that occurred in the New England landscape during the Federal period, effectively connecting her study of post-Revolutionary reform ideology and political discourse to architectural evidence; the buildings and landscapes express cultural values, aesthetic choice, and personal identity. The Author: Nora Pat Small is an associate professor of history at Eastern Illinois University. She has published articles in William & Mary Quarterly and has contributed chapters to volumes III and VII of Perspectives in Vernacular Architecture. "
Author: United States. General Accounting Office
Publisher:
ISBN:
Category : Compulsive gambling
Languages : en
Pages : 80
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Book Description
