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Author: Elinor Burkett
Publisher: Harper Perennial
ISBN: 9780060951962
Category : Reference
Languages : en
Pages : 224
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Book Description
"Never be ripped-off again!" That's the rallying cry sounded by authors Elinor Burkett and Frank Bruni in their war against shoddy products and bad service. Unlike other books that offer only buying advice, Consumer Terrorism is for those consumers who've already been burned. So when a vacation is ruined by a hotel's negligence, or that expensive suit comes apart at the seams, or the new car spends more time in the repair shop than on the road, it's time to take the offensive and get results. Intelligent, aggressive and realistic, yet humorously written, Consumer Terrorism leads readers through the most effective ways to present their cases. It explains who to contact, the right, and wrong way to complain and what to expect in return. The no-holds-barred approach is unique, cleverly blending the use of formal avenues of consumer complaint resolution with guerrilla tactics sure to get results. So get mad -- then get action!
Author: Elinor Burkett
Publisher: Harper Perennial
ISBN: 9780060951962
Category : Reference
Languages : en
Pages : 224
Get Book Here
Book Description
"Never be ripped-off again!" That's the rallying cry sounded by authors Elinor Burkett and Frank Bruni in their war against shoddy products and bad service. Unlike other books that offer only buying advice, Consumer Terrorism is for those consumers who've already been burned. So when a vacation is ruined by a hotel's negligence, or that expensive suit comes apart at the seams, or the new car spends more time in the repair shop than on the road, it's time to take the offensive and get results. Intelligent, aggressive and realistic, yet humorously written, Consumer Terrorism leads readers through the most effective ways to present their cases. It explains who to contact, the right, and wrong way to complain and what to expect in return. The no-holds-barred approach is unique, cleverly blending the use of formal avenues of consumer complaint resolution with guerrilla tactics sure to get results. So get mad -- then get action!
Author:
Publisher: DIANE Publishing
ISBN: 1428981195
Category : Disaster relief
Languages : en
Pages : 103
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Book Description
Author: Thomas Tacker
Publisher: Rowman & Littlefield
ISBN: 1498577423
Category : Business & Economics
Languages : en
Pages : 189
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Book Description
For many decades consumer protection laws have focused on preventing “bad” choices. Though that approach has some value, this book explains we are much more often harmed, even killed, by the needless delay of new inventions that could save lives or vastly improve life quality. Thomas Tacker explains how we can revamp regulation to embrace inventions that save and improve lives while still holding companies accountable for actions that harm consumers. Case studies include price gouging, the FDA approval process, airport passenger screening, and occupational licensing, particularly as it relates to Uber. This book demonstrates that enacting appropriate liability laws and providing information to guide consumers, rather than strictly controlling their choices, will save thousands of lives annually, increase consumer freedom, and make life more enjoyable.
Author: Vanessa Neumann
Publisher: St. Martin's Press
ISBN: 1250089360
Category : Political Science
Languages : en
Pages : 320
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Book Description
International smuggling has exploded, deepening and accelerating the collaboration of transnational organized crime and terrorist groups. Attacks like the Charlie Hebdo and Bataclan shootings in Paris, the kidnappings and murders by Boko Haram in Nigeria, and the San Bernardino shooting were partially funded by seemingly harmless illegal goods such as cheap cigarettes, smuggled oil, prostitution, fake Viagra, fake designer bags, and even bootleg DVDs. But how can this be? In Blood Profits, Vanessa Neumann, an expert on dismantling illicit trade, explains how purchasing illegal goods translates to supporting organized crime and terrorists. Neumann shows how the effects of the collapsed Iron Curtain, USSR scientists and intelligence agents left without work, regional trade pacts, the dissipation of the East-versus-West mentality, and new-age technology have all led to an intricate network of illegal trade. She leads the reader through a variety of cases, both by geography and by industry (selecting industries where illicit trade is generally poorly understood), before extracting lessons learned into some policy recommendations that we can all embrace.
Author: Michael Solomon
Publisher: Pearson Higher Education AU
ISBN: 1442564997
Category : Business & Economics
Languages : en
Pages : 553
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Book Description
Consumer behaviour is more than buying things; it also embraces the study of how having (or not having) things affects our lives and how possessions influence the way we feel about ourselves and each other - our state of being. The 3rd edition of Consumer Behaviour is presented in a contemporary framework based around the buying, having and being model and in an Australasian context. Students will be engaged and excited by the most current research, real-world examples, global coverage, managerial applications and ethical examples to cover all facets of consumer behaviour. With new coverage of Personality and incorporating real consumer data, Consumer Behaviour is fresh, relevant and up-to-date. It provides students with the best possible introduction to this fascinating discipline.
Author: Brigitte Lebens Nacos
Publisher: Rowman & Littlefield
ISBN: 0742553795
Category : Political Science
Languages : en
Pages : 264
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Book Description
Mass-Mediated Terrorism, Second Edition, an in-depth look at terrorism, political violence, and mass media, shows how terrorists exploit global media networks and information highways to carry news of their violence along with 'propaganda of the deed.' To what extent is the media advancing or obstructing the propaganda and policy goals of terrorists and their targets? Has the Internet strengthened the hands of terrorists to organize, recruit, and spread propaganda? How have targets of terrorism used the media to manipulate public opinion and advance their own agendas? From U.S. cases to incidents abroad, this award-winning book explores the use of political violence for the sake of publicity, media coverage of counterterrorism policies and its affect on political decision making, and the impact of new media. This revised second edition, which includes a new chapter on public opinion, is updated with analysis of the Iraq war, increasing terrorist attacks abroad, and subsequent counterterrorism measures. It also contains new information on the Arab satellite network Al-Jazeera and the use of the Internet in terrorist efforts. Mass-Mediated Terrorism offers a blueprint both for effective public information and media relations during terrorism crises as well as for ethical news coverage of major terrorism incidents.
Author: Elizabeth B. Goldsmith
Publisher: Routledge
ISBN: 1317539699
Category : Business & Economics
Languages : en
Pages : 635
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Book Description
From identity theft to product recalls, from what we once thought of as unshakeable institutions to increasing concerns about sustainability, consumer issues are an integral part of modern life. This fully updated third edition of Consumer Economics offers students an accessible and thorough guide to the concerns surrounding the modern consumer and brings to light the repercussions of making uninformed decisions in today’s economy. This definitive textbook introduces students to these potential issues and covers other key topics including consumer behavior, personal finance, legal rights and responsibilities, as well as marketing and advertising. Combining theory and practice, students are introduced to both the fundamentals of consumer economics and how to become better-informed consumers themselves. Highlights in this new edition include: New Critical Thinking Projects feature to encourage students to develop their critical thinking skills through analysing consumer issues. Expanded coverage of social media and the impact of social influence on consumers. Revised Consumer Alerts: practical advice and guidance for students to make smart consumer decisions. A new Companion Website with a range of presentation materials and exercises related to each chapter. Fully updated throughout, this textbook is suitable for students studying consumer sciences – what works, what doesn’t, and how consumers are changing.
Author: Rob Harrison
Publisher: SAGE
ISBN: 1446229432
Category : Business & Economics
Languages : en
Pages : 281
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Book Description
`This book is not simply the best book on the remarkable phenomenon of today′s ethical consumer. It is a gift of advice and insight, from the people that know best, to the cause of tomorrow. Many of the writers deserve the plaudits of being pioneers of a new consumer movement. These are the issues of our time′ - Ed Mayo, Chief Executive of the UK′s National Consumer Council (NCC) Who are ethical consumers and why are they on the rise? Leading the way towards answering this question, The Ethical Consumer is an indispensable introduction to the subject. Exploring areas like boycotts and fair trade projects, it gathers together the diverse experiences of scholars, campaigners and business practitioners from the international community. The chapters in this book explore: - ethical consumer behaviours, motivation and narratives - the social, political and theoretical contexts in which ethical consumers operate - the responsibilities of businesses and the effectiveness of ethical consumer actions Contributions are informed by a broad range of research methods, from case studies, focus groups to surveys and interviews. The text is of interest to business related graduates, undergraduates and their tutors on courses relating to consumption. It will also be relevant to academics in other disciplines, as well as to politicians, producers, practitioners, campaigners and not least consumers.
Author: Don Slater
Publisher: Polity
ISBN: 9780745603049
Category : Social Science
Languages : en
Pages : 240
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Book Description
This book provides a comprehensive introduction to the issues, concepts and theories through which people have tried to understand consumer culture throughout the modern period, and puts the current state of thinking into a broader context. Thematically organized, the book shows how the central aspects of consumer culture - such as needs, choice, identity, status, alienation, objects, culture - have been debated within modern theories, from those of earlier thinkers such as Marx and Simmel to contemporary forms of post-structuralism and postmodernism. This approach introduces consumer culture as a subject which - far from being of narrow or recent interest - is intimately tied to the central issues of modern times and modern social thought. With its reviews of major theorists set within a full account of the development of the subject, this book should be of interest to undergraduate and postgraduate students in the many disciplines which now study consumer culture, including communications and cultural studies, anthropology and history.
Author: James M. Lutz
Publisher: Psychology Press
ISBN: 9780415700504
Category : Political Science
Languages : en
Pages : 306
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Book Description
This textbook is a comprehensive introduction to global terrorism, intended to help students understand the history, politics, ideologies & strategies of both contemporary & older terrorist groups.
