Author: United States. Congress. House. Committee on Commerce. Subcommittee on Telecommunications, Trade, and Consumer Protection
Publisher:
ISBN:
Category : History
Languages : en
Pages : 66
Book Description
The Independent Telecommunications Consumer Enhancement Act of 2000
Author: United States. Congress. House. Committee on Commerce. Subcommittee on Telecommunications, Trade, and Consumer Protection
Publisher:
ISBN:
Category : History
Languages : en
Pages : 66
Book Description
Publisher:
ISBN:
Category : History
Languages : en
Pages : 66
Book Description
User Needs and Concerns in Telecommunications Marketplace
Author: United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications, Consumer Protection, and Finance
Publisher:
ISBN:
Category : Consumer behavior
Languages : en
Pages : 664
Book Description
Publisher:
ISBN:
Category : Consumer behavior
Languages : en
Pages : 664
Book Description
Telecommunications and Its Impact on the New England Economy
Author: United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications, Consumer Protection, and Finance
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 114
Book Description
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 114
Book Description
Deployment of Data Services
Author: United States. Congress. House. Committee on Commerce. Subcommittee on Telecommunications, Trade, and Consumer Protection
Publisher:
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 136
Book Description
Publisher:
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 136
Book Description
Impact of Recent FCC Decisions on Telephone Service
Author: United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications, Consumer Protection, and Finance
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 96
Book Description
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 96
Book Description
Prospects for Universal Telephone Service
Author: United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications, Consumer Protection, and Finance
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 300
Book Description
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 300
Book Description
Customer-centered Telecommunications Services Marketing
Author: Karen G. Strouse
Publisher: Artech House Publishers
ISBN: 9781580538541
Category : Business & Economics
Languages : en
Pages : 205
Book Description
"Offering a strategy based on customer-centered marketing, this resource helps professionals assess their company's market potential and target desirable segments successfully. Readers gain practical insight in evaluating their present customer base and learn the best ways to adjust their marketing strategies to eliminate unprofitable customers and attract high-value replacements. Moreover, the book helps planners and managers become attuned to customer demand and presents a service portfolio with a high potential for success."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
Publisher: Artech House Publishers
ISBN: 9781580538541
Category : Business & Economics
Languages : en
Pages : 205
Book Description
"Offering a strategy based on customer-centered marketing, this resource helps professionals assess their company's market potential and target desirable segments successfully. Readers gain practical insight in evaluating their present customer base and learn the best ways to adjust their marketing strategies to eliminate unprofitable customers and attract high-value replacements. Moreover, the book helps planners and managers become attuned to customer demand and presents a service portfolio with a high potential for success."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
Telecommunications and Information Products and Services in International Trade
Author: United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications, Consumer Protection, and Finance
Publisher:
ISBN:
Category : Commerce
Languages : en
Pages : 222
Book Description
Publisher:
ISBN:
Category : Commerce
Languages : en
Pages : 222
Book Description
The Future of the Interactive Television Services Marketplace
Author: United States. Congress. House. Committee on Commerce. Subcommittee on Telecommunications, Trade, and Consumer Protection
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 128
Book Description
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 128
Book Description
Slamming
Author: Matthew N. Terland
Publisher: Nova Publishers
ISBN: 9781594547607
Category : Business & Economics
Languages : en
Pages : 92
Book Description
Changing a consumer's telephone service provider without his/her knowledge or consent is known as 'slamming'. This unauthorised change can occur for several reasons ranging from computer or human error to unscrupulous or illegal marketing practices. Regardless of the reason, slamming has a negative impact on both consumers and suppliers of telecommunications services. Despite existing regulations to prevent such practices and the overall condemnation of such activities, slamming is occurring with increasing frequency. According to data released by the Federal Communications Commission (FCC) 3,216 slamming complaints were filed in the first half of 2003. The issue of slamming is expected to continue as competition in the provision of intrastate long distance and local telecommunications services becomes more widespread. A significant level of consumer complaints, coupled with the potential for further abuses in an increasingly competitive market place, have prompted action to examine and strengthen deterrents to this practice. The FCC has been actively enforcing existing rules and continues to address outstanding slamming issues. The FCC, in a series of rulemakings, adopted rules that strengthen deterrents to slamming in compliance with provisions contained in the 1996 Telecommunications Act (P.L.104-104). All of these rules are now in effect. Under these revised rules, states are given the option of processing slamming complaints, and numerous states have chosen to do so. The telecommunications industry has condemned intentional slamming and is also taking steps to eliminate the practice. This new book examines this new rip-off practice.
Publisher: Nova Publishers
ISBN: 9781594547607
Category : Business & Economics
Languages : en
Pages : 92
Book Description
Changing a consumer's telephone service provider without his/her knowledge or consent is known as 'slamming'. This unauthorised change can occur for several reasons ranging from computer or human error to unscrupulous or illegal marketing practices. Regardless of the reason, slamming has a negative impact on both consumers and suppliers of telecommunications services. Despite existing regulations to prevent such practices and the overall condemnation of such activities, slamming is occurring with increasing frequency. According to data released by the Federal Communications Commission (FCC) 3,216 slamming complaints were filed in the first half of 2003. The issue of slamming is expected to continue as competition in the provision of intrastate long distance and local telecommunications services becomes more widespread. A significant level of consumer complaints, coupled with the potential for further abuses in an increasingly competitive market place, have prompted action to examine and strengthen deterrents to this practice. The FCC has been actively enforcing existing rules and continues to address outstanding slamming issues. The FCC, in a series of rulemakings, adopted rules that strengthen deterrents to slamming in compliance with provisions contained in the 1996 Telecommunications Act (P.L.104-104). All of these rules are now in effect. Under these revised rules, states are given the option of processing slamming complaints, and numerous states have chosen to do so. The telecommunications industry has condemned intentional slamming and is also taking steps to eliminate the practice. This new book examines this new rip-off practice.