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Author: Nance T Algert
Publisher: IAP
ISBN: 1648023088
Category : Education
Languages : en
Pages : 211
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Book Description
Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.
Author: Nance T Algert
Publisher: IAP
ISBN: 1648023088
Category : Education
Languages : en
Pages : 211
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Book Description
Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.
Author: Nancy T. Watson
Publisher: IAP
ISBN: 1641130954
Category : Business & Economics
Languages : en
Pages : 195
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Book Description
This book addresses an important topic - Conflict, mediation and dialogue. Conflicts are a part of life. Although many people assume conflicts are negative and, therefore, should be avoided, conflict is truly neutral. The engagement in conflict is what can be constructive or destructive. There are many positive outcomes experienced when a conflict is well managed, hence the critical role of this book. For instance, most change is driven by some level of conflict. You must learn, grow and develop effective conflict management skills as a way to manage change. Thus, the conflicts we deal with in our personal lives and in the workplace are essential to our development and our organizations' healthy development. However, if managed poorly, some conflicts can escalate to the point that they can destroy individuals or organizations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book provides one of the growing and recognized methods of dealing with conflicts - mediation and dialogue. The contents of this book reflect areas of importance addressed in mediation training: alternative dispute resolution practices, conflict management intervention options, models of thinking about conflict, the mediation format, and the skill set needed by a strong conflict management and mediator. Readers are challenged to reflect upon their biases and beliefs that may negatively impact the mediation process.
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Ximena Zuniga
Publisher: John Wiley & Sons
ISBN: 1118209702
Category : Education
Languages : en
Pages : 154
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Book Description
Intergroup dialogue promotes student engagement across cultural and social divides on college campuses through a face-to-face, interactive, and facilitated learning experience that brings together twelve to eighteen students from two or more social identity groups over a sustained period of time. Students in intergroup dialogue explore commonalities and differences; examine the nature and impact of discrimination, power, and privilege; and find ways of working together toward greater inclusion, equality, and social justice. Intergroup dialogue is offered as a cocurricular activity on some campuses and as a course or part of a course on others. The practice of intergroup dialogue is considered a substantive and meaningful avenue for preparing college graduates with the knowledge, commitment, and skills essential for living and working in a diverse yet socially stratified society. The research evidence supports the promise of intergroup dialogues to meet its educational goals?consciousness raising, building relationships across differences and conflicts, and strengthening individual and collective capacities to promote social justice. This volume outlines the theory, practice, and research on intergroup dialogue. It also offers educational resources to support the practice of intergroup dialogue. Addressing faculty, administrators, student affairs personnel, students, and practitioners, this volume is a useful resource for anyone implementing intergroup dialogues in higher education. This is the 4th issue of the 32nd volume of the Jossey-Bass report series ASHE Higher Education Report Series. Each monograph in the series is the definitive analysis of a tough higher education problem, based on thorough research of pertinent literature and institutional experiences. Topics are identified by a national survey. Noted practitioners and scholars are then commissioned to write the reports, with experts providing critical reviews of each manuscript before publication.
Author: Nance T Algert
Publisher: IAP
ISBN: 164802064X
Category : Education
Languages : en
Pages : 88
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Book Description
This book is designed to support individuals, particularly in higher education settings, gain knowledge and skills related to critical dialogues that support effective conflict management. Higher education institutions and its stakeholders such as faculty, staff, students, and administrators are often perceived for their proclivity to foster debate. This book is not about how to facilitate debate, but rather, dialogue, which if managed well, can lead to positive growth, learning outcomes, and increased productivity. Dialogue as a method for effective conflict management is an underutilized method of communication. Contents of the book include modules that address communication skills, conflict management styles, working in small groups or teams, how to facilitate change, and research-based resources and references for conflict management.
Author: Jennifer Meyer Schrage
Publisher: Stylus Publishing (VA)
ISBN: 9781441626646
Category : Education
Languages : en
Pages : 279
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Book Description
"How many hate or bias incidents occurred on your campus this past year? Did any students opt out of filing formal charges? How many completed a formal resolution process, and what happened? Would you have liked to have other conflict resolution options?" This publication is endorsed by ASCA as a collaborative, collegial new lens through which to consider how social justice practices and student conduct administration can come together to inform best practices in conduct and conflict management on college and university campuses."- Tamara J. King, J.D., 2009 President, Association for Student Conduct AdministrationSocial justice theory provides the lens for expanding our conception of student conduct administration, and the foundation for considering systemic changes in practice changes that are vital to address the concerns and issues raised by an increasingly diverse student population. Using this lens, this book casts new light on existing principles and current practices; makes issues of power, privilege and oppression manifest; and offers a vision for expanding resolution practices to empower today s students to resolve their own conflicts. Complementing the Model Student Disciplinary Code, this book opens up a whole new range of approaches and models that readers can adapt to their institutional circumstances.Starting from the principle that systems and models are vehicles through which to act on our values, and by focusing on such core values as the commitment to student development, freedom of expression, diversity, accessibility, individual rights and shared responsibilities in a community of learners, the contributors reveal the utility and contemporary relevance of a number of underutilized resolution practices. Part I provides a framework for transforming student conduct administration using conflict resolution methods and social and restorative justice practices. Part II devotes a chapter to explaining each of the seven Spectrum Model Pathways to conflict resolution that form the core of this book: Dialogue, Conflict Coaching, Facilitated Dialogue, Mediation, Restorative Justice Practices, Shuttle Diplomacy, and traditional formal student conduct processes informed by social justice theory. Part III provides practical application tools for the ideas presented in this text, including discussion of change management and assessment, and concludes with an overview of programs from across the country using inclusive conflict resolution methods in student conduct work. This is a book for anyone concerned about issues of access and justice for all students regardless of race, sexual orientation, belief, or ability and seeking to develop and implement restorative and safe practices for their campus community."
Author: Peter N. Stearns
Publisher: George Mason University
ISBN: 9781942695110
Category : Education
Languages : en
Pages : 0
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Book Description
This volume examines the many dimensions of dialogue as a key driver of peaceful personal and social change. While most people agree on the value of dialogue, few delve into its meaning or consider its full range. The essays collected here consider dialogue in the context of teaching and learning, personal and interpersonal growth, and in conflict resolution and other situations of great change. Through these three themes, contributors from a wide variety of perspectives consider the different forms dialogue takes, the goals of the various forms, and which forms have been most successful or most challenging. With its expansive approach, the book makes an original contribution to peace studies, civic studies, education studies, organizational studies, conflict resolution studies, and dignity studies. Contributors: Susan H. Allen, George Mason University * Monisha Bajaj, University of San Francisco * Andrea Bartoli, Seton Hall University * Meenakshi Chhabra, Lesley University * Steven D. Cohen, Tufts University * Charles Gardner, Community of Sant'Egidio * Mark Farr, The Sustained Dialogue Institute * William Gaudelli, Teachers College, Columbia University * Jason Goulah, DePaul University * Donna Hicks, Harvard University * Bernice Lerner, Hebrew College * Ceasar L. McDowell, MIT * Gonzalo Obelleiro, DePaul University * Bradley Siegel, Teachers College, Columbia University * Olivier Urbain, Min-On Music Research Institute * Ion Vlad, University of San Francisco Distributed for George Mason University Press and published in collaboration with the Ikeda Center for Peace, Learning, and Dialogue
Author: Nancy T. Watson
Publisher: IAP
ISBN: 1641133740
Category : Education
Languages : en
Pages : 204
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Book Description
Cultural Impact on Conflict Management in Higher Education shares information regarding conflict management and resolution in higher education from a global perspective. In this book, we introduced many conflict resolution methods from different regions in the world. You can borrow some successful strategies and examine the differences and similarities between contexts. The book shares a conflict resolution model which may direct the reader to start thinking about addressing and managing conflicts from different levels of organizations. This book is a collective work of authors coming from all over the world. We chose higher education as the context because it is a place where diverse thoughts, perspectives, and people come together. Because of the potential richness of diversity on a college campus, the opportunity for conflicts occurs. Managing conflict does not work when there is a “one-way only approach/model” for addressing conflict. Some conflict resolution encompasses multiple dimensions: (a) one’s personal beliefs or beliefs about an issue; (b) an individual’s personal history in terms of how the conflict was perceived as something to be discussed or not; (c) work culture of the conflict where if ‘one has a conflict,’ the person or unit is messing up or there is a problem person; (d) the unconscious strategies of ‘face saving’ (trying to maintain one’s image) present; (e) social hierarchies or relationships; and (f) the diversity dimensions and issues that may be present.
Author: Nance T Algert
Publisher: IAP
ISBN: 1648022618
Category : Business & Economics
Languages : en
Pages : 121
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Book Description
Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This workbook offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address conflicts.
Author: Chi Baik
Publisher: Edward Elgar Publishing
ISBN: 1802204199
Category : Education
Languages : en
Pages : 593
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Book Description
Bringing together cutting-edge research from over 50 leading international scholars, this forward-looking Research Handbook offers theoretical and empirical insights into the student experience in higher education.
