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Author: Alex Voss
Publisher: Springer Science & Business Media
ISBN: 1846289254
Category : Computers
Languages : en
Pages : 241
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Book Description
‘User-designer relations’ concerns the sorts of working relationships that arise between developers and end users of IT products - the different ways designers of IT products seek to engage with users, and the ways users seek to influence product design. It is through the shifting patterns of these relations that IT products are realised. Although it has generally been accepted that achieving better user-designer relations will improve the quality of IT products, there has been little consensus on how this might be achieved. This book aims to deepen our understanding of the relationships between users and designers both as they emerge in the wild and as a consequence of our attempts to intervene. Through a series of case studies the book juxtaposes in-depth explorations of different perspectives and approaches to thinking about - and doing - user-designer relations, considering important implications for design and computer science more generally.
Author: Alex Voss
Publisher: Springer Science & Business Media
ISBN: 1846289254
Category : Computers
Languages : en
Pages : 241
Get Book Here
Book Description
‘User-designer relations’ concerns the sorts of working relationships that arise between developers and end users of IT products - the different ways designers of IT products seek to engage with users, and the ways users seek to influence product design. It is through the shifting patterns of these relations that IT products are realised. Although it has generally been accepted that achieving better user-designer relations will improve the quality of IT products, there has been little consensus on how this might be achieved. This book aims to deepen our understanding of the relationships between users and designers both as they emerge in the wild and as a consequence of our attempts to intervene. Through a series of case studies the book juxtaposes in-depth explorations of different perspectives and approaches to thinking about - and doing - user-designer relations, considering important implications for design and computer science more generally.
Author: Bernt Schiele
Publisher: Springer
ISBN: 3540766529
Category : Computers
Languages : en
Pages : 387
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Book Description
This book constitutes the refereed proceedings of the First European Conference on Ambient Intelligence, AmI 2007, held in Darmstadt, Germany, in November 2007. The 17 revised full papers presented together with five research reports were carefully reviewed and selected from 48 submissions. The papers are organized in topical sections. The book is rounded off by a section on case studies and lessons learned, presenting a high level selection of current research reports and papers.
Author: Volker Wulf
Publisher: Oxford University Press
ISBN: 0198733240
Category : Computers
Languages : en
Pages : 578
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Book Description
This book is about how computer systems might be designed to serve their users rather better. It deals with how to study the natural behaviour of users to see how computer systems might best help them, and how one might also involve them in the design of computer systems that will assist them in their everyday practices.
Author: Monika Büscher
Publisher: Routledge
ISBN: 1134007116
Category : Business & Economics
Languages : en
Pages : 223
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Book Description
Mobile Methods is an essential collection of social science texts which focus on new mobile methods of social research relating to mobility, place and the social practices and relations that mediate embodied movement through space.
Author: Jeanette Blomberg
Publisher: Springer Nature
ISBN: 3031022092
Category : Computers
Languages : en
Pages : 97
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Book Description
This book explores the possibility for an anthropology of services and outlines a practice approach to designing services. The reader is taken on a journey that Blomberg and Darrah have been on for the better part of a decade from their respective positions helping to establish a services research group within a large global enterprise and an applied anthropology master's program at a Silicon Valley university. They delve into the world of services to understand both how services are being conceptualized today and the possible benefits that might result from taking an anthropological view on services and their design. The authors argue that the anthropological gaze can be useful precisely because it combines attention to details of everyday life with consideration of the larger milieu in which those details make sense. Furthermore, it asks us to reflect upon and assess our own perspectives on that which we hope to understand and change. Central to their exploration is the question of how to conceptualize and engage with the world of services given their heterogeneity, the increasing global importance of the service economy, and the possibilities introduced for an engaged scholarship on service design. While discourse on services and service design can imply something distinctively new, the authors point to parallels with what is known about how humans have engaged with each other and the material world over millennia. Establishing the ubiquity of services as a starting point, the authors go on to consider the limits of design when the boundaries and connections between what can be designed and what can only be performed are complex and deeply mediated. In this regard the authors outline a practice approach to designing that acknowledges that designing involves participating in a social context, that design and use occur in concert, that people populate a world that has been largely built by and with others, and that formal models of services are impoverished representations of human performance. An Anthropology of Services draws attention to the conceptual and methodological messiness of service worlds while providing the reader with strategies for intervening in these worlds for human betterment as complex and challenging as that may be. Table of Contents: Preface / Acknowledgments / Getting Started / From Services to Service Worlds / The Human Condition / Service Concepts / Design and its Limits / Service Design / An anthropology of Services / References / Author Biographies
Author: Sampsa Hyysalo
Publisher: Routledge
ISBN: 113695337X
Category : Business & Economics
Languages : en
Pages : 355
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Book Description
How do development and use of new technology relate? How can users contribute to innovation? This volume is the first to study these questions by following particular technologies over several product launches in detail. It examines the emergence of inventive ideas about future technology and uses, how these are developed into products and embedded in health care practices, and how the form and impact of these technologies then evolves through several rounds of design and deployment across different types of organizations. Examining these processes through three case studies of health care innovations, these studies reveal a blind spot in extant research on development-use relations. The majority of studies have examined shorter ‘episodes’: moments within particular design projects, implementation processes, usability evaluations, and human-machine interactions. Studies with longer time-frames have resorted to a relatively coarse ‘grain-size’ of analysis and hence lost sight of how the interchange is actually done. As a result there are no social science, information systems, or management texts which comprehensively or adequately address: • how different moments, sites and modes of shaping new technology determine the evolution of new technology; • the detailed mechanisms of learning, interaction, and domination between different actors and technology during these drawn out processes; and • the relationship of technology projects and the professional practices and social imaginations that are associated in technology development, evaluation, and usage. The "biographies of technologies and practices" approach to new technology advanced in this volume offers us urgent new insight to core empirical and theoretical questions about how and where development projects gain their representations of future use and users, how usage is actually designed, how users’ requests and modifications affect designs, and what kind of learning takes place between developers and users in different phases of innovation—all crucial to our understanding and ability to advance new health technology, and innovation more generally.
Author: Gary Downey
Publisher: MIT Press
ISBN: 0262539977
Category : Technology & Engineering
Languages : en
Pages : 285
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Book Description
How ten making & doing projects expand STS scholarship through a focus on knowledge expression and knowledge travel in addition to knowledge production. Making & doing projects expand STS scholarship to include the trajectories of STS knowledge flow beyond the boundaries of the field by actively interweaving knowledge expression and travel with knowledge production. In this edited volume, contributors from around the world present and critically assess ten empirical making & doing projects. They recount how their projects advance STS, and describe how they themselves learn from their interlocutors and the settings in which they do and share their STS work. A coda explains how the infrastructures of STS scholarship are broadening to include practices of making & doing. The contributors examine and reflect upon their dilemmas, frustrations, and failures, especially when these generate new practices that might not have occurred had their work not taken the form of making and doing scholarship. While each project raises a distinct set of scholarly issues, all of the projects include practices that express STS knowledge through “STS sensibilities” and attach those sensibilities to practices in empirical fields. The ten projects include one each in Argentina, Taiwan, Canada, and Denmark; two in the US; one in Austria, the UK, and multiple countries in Africa and Asia; one in the US and Latin America; one in the Netherlands and Australia; and one in an international network that includes members from Europe, the Americas, and Australia.
Author: Sampsa Hyysalo
Publisher: Routledge
ISBN: 1000393992
Category : Business & Economics
Languages : en
Pages : 142
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Book Description
This book addresses the rapidly changing citizen roles in innovation, technology adoption, intermediation, market creation, and legitimacy building for low-carbon solutions. It links research in innovation studies, sustainability transitions, and science and technology studies, and builds a new approach for the study of user contributions to innovation and sociotechnical change. Citizen Activities in Energy Transition gives detailed and empirically grounded overall appraisal of citizens’ active technological engagement in the current energy transition, in an era when Internet connectivity has given rise to important new forms of citizen communities and interactions. It elaborates a new way to study users in sociotechnical change through long-term ethnographic and historical research and reports its deployment in a major, decade-long line of investigation on user activities in small-scale renewables, addressing user contributions from the early years to the late proliferation stages of small-scale renewable energy technologies (S-RETs). It offers a much-needed empirical and theoretical understanding of the dynamics of the activities in which users are engaged over the course of sociotechnical change, including innovation, adoption, adjustment, intermediation, community building, digital communities, market creation, and legitimacy creation. This work is a must-read for those seeking to understand the role of users in innovation, energy systems change and the significance of new digital communities in present and future sociotechnical change. Academics, policymakers, and managers are given a new resource to understand the "demand side" of sociotechnical change beyond the patterns of investment, adoption, and social acceptance that have traditionally occupied their attention.
Author: Sampsa Hyysalo
Publisher: Routledge
ISBN: 1317299957
Category : Business & Economics
Languages : en
Pages : 358
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Book Description
Behind the steady stream of new products, technologies, systems and services in our modern societies there is prolonged and complicated battle around the role of users. How should designers get to know the users’ interests and needs? Who should speak for the users? How may designers collaborate with users and in what ways may users take innovation into their own hands? The New Production of Users offers a rare overview of these issues. It traces the history of designer-user relations from the era of mass production to the present days. Its focus lies in elaborating the currently emerging strategies and approaches to user involvement in business and citizen contexts. It analyses the challenges in the practical collaborations between designers and users, and it investigates a number of cases, where groups of users collectively took charge of innovation. In addition to a number of new case studies, the book provides a thorough account of theories of user involvement as well as and offers further developments to these theories. As a part of this, the book relates to the wide spectrum of fields currently associated with user involvement, such as user-centered design, participatory design, user innovation, open source software, cocreation and peer production. Exploring the nexus between users and designers, between efforts to democratize innovation and to mobilize users for commercial purposes, this multi-disciplinary book will be of great interest to academics, policy makers and practitioners in fields such as Innovation Studies, Innovation Policy, Science and Technology Studies, Cultural Studies, Consumption studies, Marketing, e-commerce, Media Studies as well as Design research.
Author: Álvaro Rocha
Publisher: Springer
ISBN: 3319565354
Category : Technology & Engineering
Languages : en
Pages : 959
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Book Description
This book presents a selection of papers from the 2017 World Conference on Information Systems and Technologies (WorldCIST'17), held between the 11st and 13th of April 2017 at Porto Santo Island, Madeira, Portugal. WorldCIST is a global forum for researchers and practitioners to present and discuss recent results and innovations, current trends, professional experiences and challenges involved in modern Information Systems and Technologies research, together with technological developments and applications. The main topics covered are: Information and Knowledge Management; Organizational Models and Information Systems; Software and Systems Modeling; Software Systems, Architectures, Applications and Tools; Multimedia Systems and Applications; Computer Networks, Mobility and Pervasive Systems; Intelligent and Decision Support Systems; Big Data Analytics and Applications; Human–Computer Interaction; Ethics, Computers & Security; Health Informatics; Information Technologies in Education; and Information Technologies in Radiocommunications.
