Author: Adrian Bilan
Publisher: Kogan Page Publishers
ISBN: 1398613029
Category : Business & Economics
Languages : en
Pages : 265
Book Description
Discover the fundamental skills, insights and technical knowledge behind UX design and development. The UX (user experience) industry is growing by 39% every year. This is an exciting sector which demands a combination of technical expertise and creative flair. UX is also a vital ingredient for business success in a wide range of industries: every company that has a website, app or platform also has a UX team working behind the scenes. From research and information architecture to front-end design and usability testing, this is your essential guide to the benefits and intricacies of UX. Adrian Bilan draws upon his years of experience as a high-profile UX designer and mentor as he clarifies how you can adopt a UX mindset and uncover the skills that will lead to success. Build your confidence and discover your full potential through Confident UX. About the Confident series... From coding and data science to cloud and cyber security, the Confident books are perfect for building your technical knowledge and enhancing your professional career.
Confident UX
Author: Adrian Bilan
Publisher: Kogan Page Publishers
ISBN: 1398613029
Category : Business & Economics
Languages : en
Pages : 265
Book Description
Discover the fundamental skills, insights and technical knowledge behind UX design and development. The UX (user experience) industry is growing by 39% every year. This is an exciting sector which demands a combination of technical expertise and creative flair. UX is also a vital ingredient for business success in a wide range of industries: every company that has a website, app or platform also has a UX team working behind the scenes. From research and information architecture to front-end design and usability testing, this is your essential guide to the benefits and intricacies of UX. Adrian Bilan draws upon his years of experience as a high-profile UX designer and mentor as he clarifies how you can adopt a UX mindset and uncover the skills that will lead to success. Build your confidence and discover your full potential through Confident UX. About the Confident series... From coding and data science to cloud and cyber security, the Confident books are perfect for building your technical knowledge and enhancing your professional career.
Publisher: Kogan Page Publishers
ISBN: 1398613029
Category : Business & Economics
Languages : en
Pages : 265
Book Description
Discover the fundamental skills, insights and technical knowledge behind UX design and development. The UX (user experience) industry is growing by 39% every year. This is an exciting sector which demands a combination of technical expertise and creative flair. UX is also a vital ingredient for business success in a wide range of industries: every company that has a website, app or platform also has a UX team working behind the scenes. From research and information architecture to front-end design and usability testing, this is your essential guide to the benefits and intricacies of UX. Adrian Bilan draws upon his years of experience as a high-profile UX designer and mentor as he clarifies how you can adopt a UX mindset and uncover the skills that will lead to success. Build your confidence and discover your full potential through Confident UX. About the Confident series... From coding and data science to cloud and cyber security, the Confident books are perfect for building your technical knowledge and enhancing your professional career.
The UX Book
Author: Rex Hartson
Publisher: Morgan Kaufmann
ISBN: 0128010622
Category : Computers
Languages : en
Pages : 918
Book Description
The discipline of user experience (UX) design has matured into a confident practice and this edition reflects, and in some areas accelerates, that evolution. Technically this is the second edition of The UX Book, but so much of it is new, it is more like a sequel. One of the major positive trends in UX is the continued emphasis on design—a kind of design that highlights the designer's creative skills and insights and embodies a synthesis of technology with usability, usefulness, aesthetics, and meaningfulness to the user. In this edition a new conceptual top-down design framework is introduced to help readers with this evolution. This entire edition is oriented toward an agile UX lifecycle process, explained in the funnel model of agile UX, as a better match to the now de facto standard agile approach to software engineering. To reflect these trends, even the subtitle of the book is changed to "Agile UX design for a quality user experience. Designed as a how-to-do-it handbook and field guide for UX professionals and a textbook for aspiring students, the book is accompanied by in-class exercises and team projects. The approach is practical rather than formal or theoretical. The primary goal is still to imbue an understanding of what a good user experience is and how to achieve it. To better serve this, processes, methods, and techniques are introduced early to establish process-related concepts as context for discussion in later chapters. - Winner of a 2020 Textbook Excellence Award (College) (Texty) from the Textbook and Academic Authors Association - A comprehensive textbook for UX/HCI/Interaction Design students readymade for the classroom, complete with instructors' manual, dedicated web site, sample syllabus, examples, exercises, and lecture slides - Features HCI theory, process, practice, and a host of real world stories and contributions from industry luminaries to prepare students for working in the field - The only HCI textbook to cover agile methodology, design approaches, and a full, modern suite of classroom material (stemming from tried and tested classroom use by the authors)
Publisher: Morgan Kaufmann
ISBN: 0128010622
Category : Computers
Languages : en
Pages : 918
Book Description
The discipline of user experience (UX) design has matured into a confident practice and this edition reflects, and in some areas accelerates, that evolution. Technically this is the second edition of The UX Book, but so much of it is new, it is more like a sequel. One of the major positive trends in UX is the continued emphasis on design—a kind of design that highlights the designer's creative skills and insights and embodies a synthesis of technology with usability, usefulness, aesthetics, and meaningfulness to the user. In this edition a new conceptual top-down design framework is introduced to help readers with this evolution. This entire edition is oriented toward an agile UX lifecycle process, explained in the funnel model of agile UX, as a better match to the now de facto standard agile approach to software engineering. To reflect these trends, even the subtitle of the book is changed to "Agile UX design for a quality user experience. Designed as a how-to-do-it handbook and field guide for UX professionals and a textbook for aspiring students, the book is accompanied by in-class exercises and team projects. The approach is practical rather than formal or theoretical. The primary goal is still to imbue an understanding of what a good user experience is and how to achieve it. To better serve this, processes, methods, and techniques are introduced early to establish process-related concepts as context for discussion in later chapters. - Winner of a 2020 Textbook Excellence Award (College) (Texty) from the Textbook and Academic Authors Association - A comprehensive textbook for UX/HCI/Interaction Design students readymade for the classroom, complete with instructors' manual, dedicated web site, sample syllabus, examples, exercises, and lecture slides - Features HCI theory, process, practice, and a host of real world stories and contributions from industry luminaries to prepare students for working in the field - The only HCI textbook to cover agile methodology, design approaches, and a full, modern suite of classroom material (stemming from tried and tested classroom use by the authors)
Articulating Design Decisions
Author: Tom Greever
Publisher: "O'Reilly Media, Inc."
ISBN: 1491921536
Category : Computers
Languages : en
Pages : 277
Book Description
Annotation Every designer has had to justify designs to non-designers, yet most lack the ability to explain themselves in a way that is compelling and fosters agreement. The ability to effectively articulate design decisions is critical to the success of a project, because the most articulate person often wins. This practical book provides principles, tactics and actionable methods for talking about designs with executives, managers, developers, marketers and other stakeholders who have influence over the project with the goal of winning them over and creating the best user experience.
Publisher: "O'Reilly Media, Inc."
ISBN: 1491921536
Category : Computers
Languages : en
Pages : 277
Book Description
Annotation Every designer has had to justify designs to non-designers, yet most lack the ability to explain themselves in a way that is compelling and fosters agreement. The ability to effectively articulate design decisions is critical to the success of a project, because the most articulate person often wins. This practical book provides principles, tactics and actionable methods for talking about designs with executives, managers, developers, marketers and other stakeholders who have influence over the project with the goal of winning them over and creating the best user experience.
Outcomes Over Output
Author: Joshua Seiden
Publisher: Independently Published
ISBN: 9781091173262
Category : Consumer behavior
Languages : en
Pages : 76
Book Description
"A project has to have a goal, otherwise, how do you know you're done? In the old days of engineering, setting project goals wasn't that hard. But when you're making software products, done is less obvious. When is Microsoft Word done? When is Google done? Or Facebook? In reality, software systems are never done. So then how do we give teams a goal that they can work on? Mostly, we simply ask teams to build features-but features are the wrong way to go. We often build features that create no value. Instead, we need to give teams an outcome to achieve. Setting goals as outcomes sounds simple, but it can be hard to do in practice. This book is a practical guide to using outcomes to guide the work of your team"--Publisher's website.
Publisher: Independently Published
ISBN: 9781091173262
Category : Consumer behavior
Languages : en
Pages : 76
Book Description
"A project has to have a goal, otherwise, how do you know you're done? In the old days of engineering, setting project goals wasn't that hard. But when you're making software products, done is less obvious. When is Microsoft Word done? When is Google done? Or Facebook? In reality, software systems are never done. So then how do we give teams a goal that they can work on? Mostly, we simply ask teams to build features-but features are the wrong way to go. We often build features that create no value. Instead, we need to give teams an outcome to achieve. Setting goals as outcomes sounds simple, but it can be hard to do in practice. This book is a practical guide to using outcomes to guide the work of your team"--Publisher's website.
Confident Coding
Author: Rob Percival
Publisher: Kogan Page Publishers
ISBN: 1789663091
Category : Computers
Languages : en
Pages : 337
Book Description
BRONZE RUNNER UP: Axiom Awards 2018 - Business Technology Category (1st edition) Coding is one of the most in-demand skills in the job market. Whether you're an entrepreneur, a recent graduate or a professional, you can supercharge your career simply by grasping the fundamentals, and Confident Coding is here to help. This new and improved second edition of the award-winning book gives you a step-by-step learning guide to HTML, CSS, JavaScript, Python, building iPhone and Android apps and debugging. For entrepreneurs, being able to create your own website or app can grant you valuable freedom and revolutionize your business. For aspiring developers, this book will give you the building blocks to embark on your career path. For working professionals, coding skills can add a valuable edge to your CV. Whatever your professional profile, if you want to master the fundamentals of coding and kick start your career, Confident Coding is the book for you. About the Confident series... From coding and web design to data, digital content and cyber security, the Confident books are the perfect beginner's resource for enhancing your professional life, whatever your career path.
Publisher: Kogan Page Publishers
ISBN: 1789663091
Category : Computers
Languages : en
Pages : 337
Book Description
BRONZE RUNNER UP: Axiom Awards 2018 - Business Technology Category (1st edition) Coding is one of the most in-demand skills in the job market. Whether you're an entrepreneur, a recent graduate or a professional, you can supercharge your career simply by grasping the fundamentals, and Confident Coding is here to help. This new and improved second edition of the award-winning book gives you a step-by-step learning guide to HTML, CSS, JavaScript, Python, building iPhone and Android apps and debugging. For entrepreneurs, being able to create your own website or app can grant you valuable freedom and revolutionize your business. For aspiring developers, this book will give you the building blocks to embark on your career path. For working professionals, coding skills can add a valuable edge to your CV. Whatever your professional profile, if you want to master the fundamentals of coding and kick start your career, Confident Coding is the book for you. About the Confident series... From coding and web design to data, digital content and cyber security, the Confident books are the perfect beginner's resource for enhancing your professional life, whatever your career path.
Basic Environmental Data Analysis for Scientists and Engineers
Author: Ralph R.B. Von Frese
Publisher: CRC Press
ISBN: 1000725758
Category : Mathematics
Languages : en
Pages : 298
Book Description
Classroom tested and the result of over 30 years of teaching and research, this textbook is an invaluable tool for undergraduate and graduate data analysis courses in environmental sciences and engineering. It is also a useful reference on modern digital data analysis for the extensive and growing community of Earth scientists and engineers. Basic Environmental Data Analysis for Scientists and Engineers introduces practical concepts of modern digital data analysis and graphics, including numerical/graphical calculus, measurement units and dimensional analysis, error propagation and statistics, and least squares data modeling. It emphasizes array-based or matrix inversion and spectral analysis using the fast Fourier transform (FFT) that dominates modern data analysis. Divided into two parts, this comprehensive hands-on textbook is excellent for exploring data analysis principles and practice using MATLAB®, Mathematica, Mathcad, and other modern equation solving software. Part I, for beginning undergraduate students, introduces the basic approaches for quantifying data variations in terms of environmental parameters. These approaches emphasize uses of the data array or matrix, which is the fundamental data and mathematical processing format of modern electronic computing. Part II, for advanced undergraduate and beginning graduate students, extends the inverse problem to least squares solutions involving more than two unknowns. Features: Offers a uniquely practical guide for making students proficient in modern electronic data analysis and graphics Includes topics that are not explained in any existing textbook on environmental data analysis Data analysis topics are very well organized into a two-semester course that meets general education curriculum requirements in science and engineering Facilitates learning by beginning each chapter with an ‘Overview’ section highlighting the topics covered, and ending it with a ‘Key Concepts’ section summarizing the main technical details that the reader should have acquired Indexes many numerical examples for ready access in the classroom or other venues serviced by electronic equation solvers like MATLAB®, Mathematica, Mathcad, etc. Offers supplemental exercises and materials to enhance understanding the principles and practice of modern data analysis
Publisher: CRC Press
ISBN: 1000725758
Category : Mathematics
Languages : en
Pages : 298
Book Description
Classroom tested and the result of over 30 years of teaching and research, this textbook is an invaluable tool for undergraduate and graduate data analysis courses in environmental sciences and engineering. It is also a useful reference on modern digital data analysis for the extensive and growing community of Earth scientists and engineers. Basic Environmental Data Analysis for Scientists and Engineers introduces practical concepts of modern digital data analysis and graphics, including numerical/graphical calculus, measurement units and dimensional analysis, error propagation and statistics, and least squares data modeling. It emphasizes array-based or matrix inversion and spectral analysis using the fast Fourier transform (FFT) that dominates modern data analysis. Divided into two parts, this comprehensive hands-on textbook is excellent for exploring data analysis principles and practice using MATLAB®, Mathematica, Mathcad, and other modern equation solving software. Part I, for beginning undergraduate students, introduces the basic approaches for quantifying data variations in terms of environmental parameters. These approaches emphasize uses of the data array or matrix, which is the fundamental data and mathematical processing format of modern electronic computing. Part II, for advanced undergraduate and beginning graduate students, extends the inverse problem to least squares solutions involving more than two unknowns. Features: Offers a uniquely practical guide for making students proficient in modern electronic data analysis and graphics Includes topics that are not explained in any existing textbook on environmental data analysis Data analysis topics are very well organized into a two-semester course that meets general education curriculum requirements in science and engineering Facilitates learning by beginning each chapter with an ‘Overview’ section highlighting the topics covered, and ending it with a ‘Key Concepts’ section summarizing the main technical details that the reader should have acquired Indexes many numerical examples for ready access in the classroom or other venues serviced by electronic equation solvers like MATLAB®, Mathematica, Mathcad, etc. Offers supplemental exercises and materials to enhance understanding the principles and practice of modern data analysis
A Project Guide to UX Design
Author: Russ Unger
Publisher: New Riders
ISBN: 0132931729
Category : Computers
Languages : en
Pages : 558
Book Description
User experience design is the discipline of creating a useful and usable Web site or application that’s easily navigated and meets the needs of the site owner and its users. There’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That’s where the updated edition of this important book comes in. With new information on design principles, mobile and gestural interactions, content strategy, remote research tools and more, you’ll learn to: Recognize the various roles in UX design, identify stakeholders, and enlist their support Obtain consensus from your team on project objectives Understand approaches such as Waterfall, Agile, and Lean UX Define the scope of your project and avoid mission creep Conduct user research in person or remotely, and document your findings Understand and communicate user behavior with personas Design and prototype your application or site Plan for development, product rollout, and ongoing quality assurance
Publisher: New Riders
ISBN: 0132931729
Category : Computers
Languages : en
Pages : 558
Book Description
User experience design is the discipline of creating a useful and usable Web site or application that’s easily navigated and meets the needs of the site owner and its users. There’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That’s where the updated edition of this important book comes in. With new information on design principles, mobile and gestural interactions, content strategy, remote research tools and more, you’ll learn to: Recognize the various roles in UX design, identify stakeholders, and enlist their support Obtain consensus from your team on project objectives Understand approaches such as Waterfall, Agile, and Lean UX Define the scope of your project and avoid mission creep Conduct user research in person or remotely, and document your findings Understand and communicate user behavior with personas Design and prototype your application or site Plan for development, product rollout, and ongoing quality assurance
Statistical Reasoning in the Behavioral Sciences
Author: Bruce M. King
Publisher: John Wiley & Sons
ISBN: 1119379733
Category : Psychology
Languages : en
Pages : 976
Book Description
Cited by more than 300 scholars, Statistical Reasoning in the Behavioral Sciences continues to provide streamlined resources and easy-to-understand information on statistics in the behavioral sciences and related fields, including psychology, education, human resources management, and sociology. Students and professionals in the behavioral sciences will develop an understanding of statistical logic and procedures, the properties of statistical devices, and the importance of the assumptions underlying statistical tools. This revised and updated edition continues to follow the recommendations of the APA Task Force on Statistical Inference and greatly expands the information on testing hypotheses about single means. The Seventh Edition moves from a focus on the use of computers in statistics to a more precise look at statistical software. The “Point of Controversy” feature embedded throughout the text provides current discussions of exciting and hotly debated topics in the field. Readers will appreciate how the comprehensive graphs, tables, cartoons and photographs lend vibrancy to all of the material covered in the text.
Publisher: John Wiley & Sons
ISBN: 1119379733
Category : Psychology
Languages : en
Pages : 976
Book Description
Cited by more than 300 scholars, Statistical Reasoning in the Behavioral Sciences continues to provide streamlined resources and easy-to-understand information on statistics in the behavioral sciences and related fields, including psychology, education, human resources management, and sociology. Students and professionals in the behavioral sciences will develop an understanding of statistical logic and procedures, the properties of statistical devices, and the importance of the assumptions underlying statistical tools. This revised and updated edition continues to follow the recommendations of the APA Task Force on Statistical Inference and greatly expands the information on testing hypotheses about single means. The Seventh Edition moves from a focus on the use of computers in statistics to a more precise look at statistical software. The “Point of Controversy” feature embedded throughout the text provides current discussions of exciting and hotly debated topics in the field. Readers will appreciate how the comprehensive graphs, tables, cartoons and photographs lend vibrancy to all of the material covered in the text.
Lean UX
Author: Jeff Gothelf
Publisher: "O'Reilly Media, Inc."
ISBN: 1449311652
Category : Business & Economics
Languages : en
Pages : 152
Book Description
User experience (UX) design has traditionally been a deliverables-based practice, with wireframes, site maps, flow diagrams, and mockups. But in today’s web-driven reality, orchestrating the entire design from the get-go no longer works. This hands-on book demonstrates Lean UX, a deeply collaborative and cross-functional process that lets you strip away heavy deliverables in favor of building shared understanding with the rest of the product team. Lean UX is the evolution of product design; refined through the real-world experiences of companies large and small, these practices and principles help you maintain daily, continuous engagement with your teammates, rather than work in isolation. This book shows you how to use Lean UX on your own projects. Get a tactical understanding of Lean UX—and how it changes the way teams work together Frame a vision of the problem you’re solving and focus your team on the right outcomes Bring the designer’s tool kit to the rest of your product team Break down the silos created by job titles and learn to trust your teammates Improve the quality and productivity of your teams, and focus on validated experiences as opposed to deliverables/documents Learn how Lean UX integrates with Agile UX
Publisher: "O'Reilly Media, Inc."
ISBN: 1449311652
Category : Business & Economics
Languages : en
Pages : 152
Book Description
User experience (UX) design has traditionally been a deliverables-based practice, with wireframes, site maps, flow diagrams, and mockups. But in today’s web-driven reality, orchestrating the entire design from the get-go no longer works. This hands-on book demonstrates Lean UX, a deeply collaborative and cross-functional process that lets you strip away heavy deliverables in favor of building shared understanding with the rest of the product team. Lean UX is the evolution of product design; refined through the real-world experiences of companies large and small, these practices and principles help you maintain daily, continuous engagement with your teammates, rather than work in isolation. This book shows you how to use Lean UX on your own projects. Get a tactical understanding of Lean UX—and how it changes the way teams work together Frame a vision of the problem you’re solving and focus your team on the right outcomes Bring the designer’s tool kit to the rest of your product team Break down the silos created by job titles and learn to trust your teammates Improve the quality and productivity of your teams, and focus on validated experiences as opposed to deliverables/documents Learn how Lean UX integrates with Agile UX
Delta CX
Author: Angie Born
Publisher:
ISBN: 9781692922641
Category :
Languages : en
Pages : 570
Book Description
Delta CX is a refreshing model bringing CX and UX together in task and in name with the key goal of improving the products, services, and experiences (PSE) that we offer our potential and current customers. Rather than following trends or drinking the snake oil, Delta CX presents a time-tested, thorough approach that helps you establish values, vision, strategies, and goals. Great PSE require the right teams and strategies in place to proactively predict and mitigate the risk of delivering wrong or flawed PSE. Adopting Delta CX means we all finally speak the same language, from tasks and deliverables to job titles and required skills to where CX fits into Agile organizations to processes and teams. Calculate the ROI of investing more time and resources into building the right PSE the first time. Save time, money, and sanity. Replace guessing and assumptions with Lean customer research that is planned, conducted, and interpreted by experts. Learn why quality should be our #1 priority, and how to rededicate our organization to our external and internal customers.Target audiences: Managers, workers, practitioners, freelancers, consultants, contractors, execs, stakeholders, and everybody else working in CX, UX, Marketing, Product Management, Engineering, Project Management. Business Analysts (BAs), Data Scientists, Writers, Visual Designers, Information Architects, Interaction Designers, Product Designers, and Researchers.The long and problem-focused version: In an era of faster, faster, faster, our workplaces are sacrificing quality, collaboration, culture, and the customer experience to "just ship it." Business goals don't seem to align with customers' needs. Customers constantly raise their standards and expectations, and they notice when companies are out of touch or get it wrong. Competitors, investors, shareholders, the press, bloggers, social media, and Wall Street also notice. Brands are being surprised when their products, services, and experiences (PSE) are disliked or rejected by customers, or go viral for the wrong reasons. Companies claim they are customer-focused, user-centric, and designing for the needs of real customers. Initiatives to increase the ability to build the right PSE should have meant hiring more CX and UX talent. However, with UX still misunderstood, circumvented, overruled, and excluded at many companies, workplaces that didn't know how to assess CX and UX talent hired anybody who put "UX" on their resume. Poor hiring choices lead to silos and "bad design." Rather than wondering if "UX" workers were unqualified, leadership blamed UX and User-Centered Design (UCD): They must be bloated, outdated, not Lean, not Agile things we don't really need. We started imagining that "everybody can be a designer." Get people sketching in design sprints, and solve our company's biggest challenges. We called for democratization and decentralization of UX and design because perhaps taking some power away from these "high-ego UX people" we hired will fix this. Suddenly, everybody was a design thinker doing design thinking, yet few people can agree on what design thinking is.Everybody became quietly desperate. UX practitioners wanted to evangelize, and invited teammates to UX evangelism presentations, which often backfired. Companies of all sizes and ages, including Fortune 500s, tried methodologies designed for startups. Startups fail roughly 95% of the time. It's so rare that they innovate or build something the public actually wants. Why would we want to emulate a segment with such a high failure rate? We're lost. We need another business transformation, a return to prioritizing the quality of what we ideate, architect, design, test, build, and unleash on the public.(Return to the top for the short and happy version.)
Publisher:
ISBN: 9781692922641
Category :
Languages : en
Pages : 570
Book Description
Delta CX is a refreshing model bringing CX and UX together in task and in name with the key goal of improving the products, services, and experiences (PSE) that we offer our potential and current customers. Rather than following trends or drinking the snake oil, Delta CX presents a time-tested, thorough approach that helps you establish values, vision, strategies, and goals. Great PSE require the right teams and strategies in place to proactively predict and mitigate the risk of delivering wrong or flawed PSE. Adopting Delta CX means we all finally speak the same language, from tasks and deliverables to job titles and required skills to where CX fits into Agile organizations to processes and teams. Calculate the ROI of investing more time and resources into building the right PSE the first time. Save time, money, and sanity. Replace guessing and assumptions with Lean customer research that is planned, conducted, and interpreted by experts. Learn why quality should be our #1 priority, and how to rededicate our organization to our external and internal customers.Target audiences: Managers, workers, practitioners, freelancers, consultants, contractors, execs, stakeholders, and everybody else working in CX, UX, Marketing, Product Management, Engineering, Project Management. Business Analysts (BAs), Data Scientists, Writers, Visual Designers, Information Architects, Interaction Designers, Product Designers, and Researchers.The long and problem-focused version: In an era of faster, faster, faster, our workplaces are sacrificing quality, collaboration, culture, and the customer experience to "just ship it." Business goals don't seem to align with customers' needs. Customers constantly raise their standards and expectations, and they notice when companies are out of touch or get it wrong. Competitors, investors, shareholders, the press, bloggers, social media, and Wall Street also notice. Brands are being surprised when their products, services, and experiences (PSE) are disliked or rejected by customers, or go viral for the wrong reasons. Companies claim they are customer-focused, user-centric, and designing for the needs of real customers. Initiatives to increase the ability to build the right PSE should have meant hiring more CX and UX talent. However, with UX still misunderstood, circumvented, overruled, and excluded at many companies, workplaces that didn't know how to assess CX and UX talent hired anybody who put "UX" on their resume. Poor hiring choices lead to silos and "bad design." Rather than wondering if "UX" workers were unqualified, leadership blamed UX and User-Centered Design (UCD): They must be bloated, outdated, not Lean, not Agile things we don't really need. We started imagining that "everybody can be a designer." Get people sketching in design sprints, and solve our company's biggest challenges. We called for democratization and decentralization of UX and design because perhaps taking some power away from these "high-ego UX people" we hired will fix this. Suddenly, everybody was a design thinker doing design thinking, yet few people can agree on what design thinking is.Everybody became quietly desperate. UX practitioners wanted to evangelize, and invited teammates to UX evangelism presentations, which often backfired. Companies of all sizes and ages, including Fortune 500s, tried methodologies designed for startups. Startups fail roughly 95% of the time. It's so rare that they innovate or build something the public actually wants. Why would we want to emulate a segment with such a high failure rate? We're lost. We need another business transformation, a return to prioritizing the quality of what we ideate, architect, design, test, build, and unleash on the public.(Return to the top for the short and happy version.)