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Author: Sara Ahmed
Publisher: Duke University Press
ISBN: 1478022337
Category : Social Science
Languages : en
Pages : 231
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Book Description
In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what actually happens. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed on those who complain. To open these doors---to get complaints through, keep them going, or keep them alive---Ahmed emphasizes, requires forming new kinds of collectives. This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary.
Author: Sara Ahmed
Publisher: Duke University Press
ISBN: 1478022337
Category : Social Science
Languages : en
Pages : 231
Get Book Here
Book Description
In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what actually happens. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed on those who complain. To open these doors---to get complaints through, keep them going, or keep them alive---Ahmed emphasizes, requires forming new kinds of collectives. This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary.
Author: Jeffrey Eugenides
Publisher: Knopf Canada
ISBN: 030740191X
Category : Fiction
Languages : en
Pages : 263
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Book Description
Proudly presenting the widely anticipated new work of fiction from the multi-award winning bestselling author of Middlesex--a #1 major bestseller in Canada--and The Marriage Plot--also an acclaimed national bestseller--and the beloved The Virgin Suicides. Featuring unseen stories from one of the most eclectic, dynamic fiction writers working today, Fresh Complaint brings together works both new and previously published--including the crème de la crème of Eugenides's beloved New Yorker stories, never before collected between two covers. Jeffrey Eugenides's bestselling novels have shown that he is an astute observer of the crises of adolescence, sexual identity, self-discovery, family love and what it means to be an American in our times. The stories in Fresh Complaint continue that tradition. Ranging from the reproductive antics of "Baster" to the wry, moving account of a young traveller's search for enlightenment in "Air Mail" (selected by Annie Proulx for The Best American Short Stories 1997), this collection presents characters in the midst of personal and national crises. We meet a failed poet who, envious of other people's wealth during the real-estate bubble, becomes an embezzler; a clavichordist whose dreams of art collapse under the obligations of marriage and fatherhood; and, in "Bronze," a sexually confused college freshman whose encounter with a stranger on a train leads to a revelation about his past and his future. Narratively compelling, beautifully written and packed with a density of ideas that belie their fluid grace, Fresh Complaint proves Eugenides to be a master of the short form as well as the long. Showcasing stories from as far back as the 1980s and as recently as 2017, Fresh Complaint is the career-spanning collection from the Pulitzer Prize-winning author.
Author: Philip Roth
Publisher: Vintage
ISBN: 0679756450
Category : Fiction
Languages : en
Pages : 289
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Book Description
The groundbreaking novel from the Pulitzer Prize–winning author of American Pastoral that originally propelled its author to literary stardom: told in a continuous monologue from patient to psychoanalyst, this masterpiece draws us into the turbulent mind of one lust-ridden young Jewish bachelor named Alexander Portnoy. One of The Atlantic’s Great American Novels of the Past 100 Years “Deliciously funny . . . absurd and exuberant, wild and uproarious . . . a brilliantly vivid reading experience”—The New York Times Book Review “Touching as well as hilariously lewd . . . Roth is vibrantly talented”—New York Review of Books Portnoy's Complaint n. [after Alexander Portnoy (1933- )] A disorder in which strongly-felt ethical and altruistic impulses are perpetually warring with extreme sexual longings, often of a perverse nature. Spielvogel says: 'Acts of exhibitionism, voyeurism, fetishism, auto-eroticism and oral coitus are plentiful; as a consequence of the patient's "morality," however, neither fantasy nor act issues in genuine sexual gratification, but rather in overriding feelings of shame and the dread of retribution, particularly in the form of castration.' (Spielvogel, O. "The Puzzled Penis," Internationale Zeitschrift für Psychoanalyse, Vol. XXIV, p. 909.) It is believed by Spielvogel that many of the symptoms can be traced to the bonds obtaining in the mother-child relationship.
Author: W. S. Di Piero
Publisher: Carnegie-Mellon University Press
ISBN: 9780887486463
Category : Poetry
Languages : en
Pages : 0
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Book Description
"With language that's as simple as it is musical, Di Piero sets dazzling moments amid plainsong."--New York Times Book Review For more than three decades, W. S. Di Piero's poems have reveled in the gritty realism of cities, often drawing from his childhood in South Philadelphia. The award-winning poet, writer, and art critic returns with his twelfth volume of poetry. The Complaints is a book of fortunes, laments, and celebrations--and about pulling the extraordinary ordinary. These sensuous poems speak of the ways we're hostages to chance and circumstance. Whether Di Piero writes about cranes migrating, city scavengers, diners, bars, bad weather, or movies and the memories they make, he reminds us how "We bone and tissue creatures stir up embers / of fiery wish."
Author: Avital Ronell
Publisher: University of Illinois Press
ISBN: 0252050231
Category : Philosophy
Languages : en
Pages : 384
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Book Description
“It is not, nor it cannot come to good. But break, my heart, for I must hold my tongue.” Thus spoke Hamlet, one of the great kvetchers of literature. Every day, gripers challenge our patience and compassion. Yet Pollyannas rile us up with their grotesque contentment and unfathomable rejection of protest. Avital Ronell considers how literature and philosophy treat bellyachers, wailers, and grumps—and the complaints they lavish on the rest of us. Combining her trademark jazzy panache with a fearless range of readings, Ronell opens a dialogue with readers that discusses thinkers with whom she has directly engaged. Beginning with Hamlet, and with a candid awareness of her own experiences, Ronell proceeds to show how complaining is aggravated, distracted, stifled, and transformed. She moves on to the exemplary complaints of Friedrich Nietzsche, Hannah Arendt, and Barbara Johnson and examines the complaint-riven history of deconstruction. Infused with the author’s trademark wit, Complaint takes friends, colleagues, and all of us on a courageous philosophical journey.
Author: Liz Osborne
Publisher: Jones & Bartlett Learning
ISBN: 9780763726225
Category : Business & Economics
Languages : en
Pages : 252
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Book Description
Using a clear, straightforward approach, this book provides a patient-oriented approach to complaint handling that can be used by all staff in an office, clinic, or system. Readers will learn how to develop a system for documenting patient complaints and comments, As well as strategies for monitoring and analyzing the information documented by patient claims. Other tools include a mechanism for changing behaviors of health care providers and improving delivery systems, strategies for dealing with difficult and abusive patients, and sample scripted transcripts for dealing with the most common types of complaints heard by health care practitioners. With a solid service recovery system in place, health care organizations and practices can meet accreditation agency standards for grievance processes, and, As a result, greatly reduce risk management claims. Resolving Patient Complaints: A Step-by-Step Guide to Effective Service Recovery provides managers, physicians, and employees with the skills and tools necessary to implement a service recovery process to respond to and review patient complaints and concerns about quality of care. Author Liz Osborne draws on her 15 years of experience as manager of a patient relations department in a large HMO to give expert advice on addressing patient dissatisfaction appropriately and effectively.
Author: Sharon Gless
Publisher: Simon and Schuster
ISBN: 1501125966
Category : Biography & Autobiography
Languages : en
Pages : 320
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Book Description
Emmy Award–winning actress Sharon Gless tells all in this laugh-out-loud, juicy, “unforgettably memorable” (Lily Tomlin) memoir about her five decades in Hollywood, where she took on some of the most groundbreaking roles of her time. Anyone who has seen Sharon Gless act in Cagney & Lacey, Queer as Folk, Burn Notice, and countless other shows and movies, knows that she’s someone who gives every role her all. She holds nothing back in Apparently There Were Complaints, a hilarious, deeply personal memoir that spills all about Gless’s five decades in Hollywood. A fifth-generation Californian, Sharon Gless knew from a young age that she wanted to be an actress. After some rocky teenage years that included Sharon’s parents’ divorce and some minor (and not-so-minor) rebellion, Gless landed a coveted spot as an exclusive contract player for Universal Studios. In 1982, she stepped into the role of New York Police Detective Christine Cagney for the series Cagney & Lacey, which eventually reached an audience of 30 million weekly viewers and garnered Gless with two Emmy Awards. The show made history as the first hour-long drama to feature two women in the leading roles. Gless continued to make history long after Cagney & Lacey was over. In 2000, she took on the role of outrageous Debbie Novotny in Queer as Folk. Her portrayal of a devoted mother to a gay son and confidant to his gay friends touched countless hearts and changed the definition of family for millions of viewers. Apparently There Were Complaints delves into Gless’s remarkable career and explores Gless’s complicated family, her struggles with alcoholism, and her fear of romantic commitment as well as her encounters with some of Hollywood’s biggest names. Brutally honest and incredibly relatable, Gless puts it all out on the page in the same way she has lived—never with moderation.
Author: Robert H. Seller
Publisher:
ISBN: 9780323528122
Category : Diagnosis, Differential
Languages : en
Pages : 454
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Book Description
"Logically organized around the 36 most common presenting complaints - 80% of what you're likely to encounter in daily practice - Differential Diagnosis of Common Complaints, 7th Edition, uses a practical, clinically oriented approach to help you master the differential diagnosis of common symptoms. Using a clear, consistent format, it walks you through the problem-solving process that most physicians use to make a diagnosis. This book is the ideal reference for the beginning student and the busy clinician"--Publisher's description.
Author:
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 178
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Book Description
Author: Janet S. Kole
Publisher:
ISBN: 9781616328290
Category : Law
Languages : en
Pages : 0
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Book Description
Pleading Your Case offers an insightful, humorous and practical approach to pleadings. Veteran litigator Janet S. Kole walks you through the steps of drafting a complaint or response and provides helpful tips and strategies to make your pleadings more effective. This book is your first step to crafting a complaint or response that effectively tells your client's story.
