Communicating Emotion at Work

Communicating Emotion at Work PDF Author: Vincent R. Waldron
Publisher: John Wiley & Sons
ISBN: 0745680682
Category : Social Science
Languages : en
Pages : 265

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Book Description
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

Communicating Emotion at Work

Communicating Emotion at Work PDF Author: Vincent R. Waldron
Publisher: John Wiley & Sons
ISBN: 0745680682
Category : Social Science
Languages : en
Pages : 265

Get Book Here

Book Description
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

The Power of Emotions at Work

The Power of Emotions at Work PDF Author: Karla McLaren
Publisher: Sounds True
ISBN: 1683645456
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
An in-depth guide for all workers—employees, managers, and CEOs—on how to engage our emotions in the workplace to create a productive, creative, and truly workable environment. We’ve all been taught that we must suppress or avoid emotions at work, but this inevitably leads to a loss in productivity, diminished creativity, and crushing job dissatisfaction. Research shows 85 percent of us avoid communicating crucial workplace problems upward, and many of us who are employed are actively looking for a different job. What’s going on? “The foundational problem is that we threw emotions out of the workplace, when in fact, emotions contain the information we need to make our workplaces work,” says Karla McLaren. Now this renowned researcher shares her insights on the skills we most need—and are most often absent in the business world—for healthy, functional, and sustainable workplaces. With The Power of Emotions at Work, McLaren teaches communication and empathy skills to workers at all levels, including: How to co-create a healthy and well-balanced social environment that benefits all workers in any type of organizationHow to recognize your primary emotional role—and the roles of othersHow to support people in your organization who perform the most “emotional labor” Where to find authentic motivation and engagement in your jobHow to go from an “unintentional community” to a place of genuine belonging, and much more We all yearn to be our authentic selves at work, where we feel supported and can communicate our feelings and frustrations in a constructive way. Workplaces are “unintentional communities,” says Karla McLaren, because without access to our emotions at work, we are left without the tools we need to do our best work in a functional community. This is your resource to help you understand and engage intelligently with emotions at work—so you can help to create healthy and intentional communities where people and projects thrive.

Radical Candor

Radical Candor PDF Author: Kim Malone Scott
Publisher: Macmillan
ISBN: 1760553026
Category : Business & Economics
Languages : en
Pages : 375

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Book Description
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Understanding Emotion at Work

Understanding Emotion at Work PDF Author: Stephen Fineman
Publisher: SAGE
ISBN: 9780761947905
Category : Business & Economics
Languages : en
Pages : 218

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Book Description
Getting to the heart of what binds and breaks organizations: emotion, Stephen Fineman explores beyond the surface of work to the rich emotional life bubbling underneath, showing what employees and managers constantly deal with but are often ill-equipped to do so.

Handbook of Communication and Emotion

Handbook of Communication and Emotion PDF Author: Peter A. Andersen
Publisher: Elsevier
ISBN: 0080533035
Category : Social Science
Languages : en
Pages : 624

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Book Description
Emotion is once again at the forefront of research in social psychology and personality. The Handbook of Communication and Emotion provides a comprehensive look at the questions and answers of interest in the field: How are specific emotions (fear, jealousy, anger, love) communicated? How does the effectiveness, or ineffectiveness, of this communication affect relationships? How is the communication of emotion utilized to deceive, or persuade, others? This important reference work is edited by top researchers in the field of communication and authored by a who's who in emotion and communication. - Provides a comprehensive look at the role of communication in emotion - Includes contributions from top researchers in the field of communications - Examines how specific emotions are communicated - Includes important new research on the effect of communication on relationships

The Critical Few

The Critical Few PDF Author: Jon R. Katzenbach
Publisher: Berrett-Koehler Publishers
ISBN: 1523098732
Category : Business & Economics
Languages : en
Pages : 209

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Book Description
In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that's what makes it so hard to work with, but that's also what makes it so powerful. For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's four most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.

Emotion in the Library Workplace

Emotion in the Library Workplace PDF Author: Samantha Schmehl Hines
Publisher: Emerald Group Publishing
ISBN: 1787430839
Category : Psychology
Languages : en
Pages : 254

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Book Description
Authors explore application of the study of emotion in the library workplace and look at future trends in the area. Library managers will take away knowledge about how the library workplace can and should operate with consideration toward emotion, and will glean ideas for implementation with their own staff and services.

The Cambridge Handbook of Workplace Affect

The Cambridge Handbook of Workplace Affect PDF Author: Liu-Qin Yang
Publisher: Cambridge University Press
ISBN: 110849403X
Category : Psychology
Languages : en
Pages : 573

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Book Description
Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.

Emotion in Organizations

Emotion in Organizations PDF Author: Stephen Fineman
Publisher: SAGE
ISBN: 9780761966258
Category : Social Science
Languages : en
Pages : 306

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Book Description
This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview

Emotions in Organizational Behavior

Emotions in Organizational Behavior PDF Author: Charmine Hartel
Publisher: Psychology Press
ISBN: 1135609365
Category : Business & Economics
Languages : en
Pages : 485

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Book Description
This edition was conceived and compiled to meet the need for a comprehensive book for practitioners, academics, and students on the research of emotions in organizational behavior. The book is the first of its kind to incorporate organizational behavior and bounded emotionality. The editors' primary aim is to communicate the research presented at the bi-annual International Conference on Emotions and Organizational Life to a wider audience. This edition looks at the range of research on emotions within an organizational behavior framework; organized in terms of the individual, interpersonal, and organizational levels. Particular emphasis has been placed on obtaining the leading research in the international sphere. This book is intended to be useful to the student of organizational behavior, as well as to the managers of organizations.