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Author: Jens Rasmussen
Publisher: Wiley-Interscience
ISBN:
Category : Business & Economics
Languages : en
Pages : 1020
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Book Description
Powerful information technologies and the complex support systems they engender are evolving faster than people’s ability to adjust to them. In the workplace, this leads to troublesome task performance, added stress on users, increased organizational inefficiency, and, in some cases, a heightened risk of wide-scale .disaster. In the marketplace, it makes for consumer dissatisfaction. Clearly, traditional human-computer interaction (HCI) and system design (SD) solutions to this dilemma have proven woefully inadequate. What is needed is a fresh multidisciplinary approach offering a broader, more dynamic framework for assessing needs and designing usable, efficient systems. Taking modeling concepts from engineering, psychology, cognitive science, information science, and computer science, cognitive systems engineering (CSE) provides such a framework. This book is the first comprehensive guide to the emerging new field of CSE. Providing equal parts theory and practice, it is based on the authors’ many years of experience with work systems in a wide range of work domains, including process control, manufacturing, hospitals, and libraries. Throughout, the emphasis is on powerful analytical techniques that enhance the systems designer’s ability to see the "big picture," and to design for all crucial aspects of human-work interaction. Applicable to highly structured technical systems such as process plants, as well as less structured user-driven systems like libraries, these analytical techniques form the basis for the evaluation and design guidelines that make up the bulk of this book. And since the proof is in the pudding, the authors provide a chapter-length case history in which they demonstrate the success of their approach when applied to a full-scale software design project. The project, a retrieval system for public libraries, is described in detail, from field studies to concept validation experiments, and, of course, the empirical evaluation of the system while in use by the library users and personnel. Computer-based information systems are rapidly becoming a fundamental part of the human landscape. How that landscape evolves over the next decade or so, whether it becomes a hostile one or one that generously supports the needs of future generations, is in the hands of all those involved with the study and design of information systems.
Author: Jens Rasmussen
Publisher: Wiley-Interscience
ISBN:
Category : Business & Economics
Languages : en
Pages : 1020
Get Book Here
Book Description
Powerful information technologies and the complex support systems they engender are evolving faster than people’s ability to adjust to them. In the workplace, this leads to troublesome task performance, added stress on users, increased organizational inefficiency, and, in some cases, a heightened risk of wide-scale .disaster. In the marketplace, it makes for consumer dissatisfaction. Clearly, traditional human-computer interaction (HCI) and system design (SD) solutions to this dilemma have proven woefully inadequate. What is needed is a fresh multidisciplinary approach offering a broader, more dynamic framework for assessing needs and designing usable, efficient systems. Taking modeling concepts from engineering, psychology, cognitive science, information science, and computer science, cognitive systems engineering (CSE) provides such a framework. This book is the first comprehensive guide to the emerging new field of CSE. Providing equal parts theory and practice, it is based on the authors’ many years of experience with work systems in a wide range of work domains, including process control, manufacturing, hospitals, and libraries. Throughout, the emphasis is on powerful analytical techniques that enhance the systems designer’s ability to see the "big picture," and to design for all crucial aspects of human-work interaction. Applicable to highly structured technical systems such as process plants, as well as less structured user-driven systems like libraries, these analytical techniques form the basis for the evaluation and design guidelines that make up the bulk of this book. And since the proof is in the pudding, the authors provide a chapter-length case history in which they demonstrate the success of their approach when applied to a full-scale software design project. The project, a retrieval system for public libraries, is described in detail, from field studies to concept validation experiments, and, of course, the empirical evaluation of the system while in use by the library users and personnel. Computer-based information systems are rapidly becoming a fundamental part of the human landscape. How that landscape evolves over the next decade or so, whether it becomes a hostile one or one that generously supports the needs of future generations, is in the hands of all those involved with the study and design of information systems.
Author: Erik Hollnagel
Publisher: CRC Press
ISBN: 1420038192
Category : Computers
Languages : en
Pages : 236
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Book Description
Nothing has been more prolific over the past century than human/machine interaction. Automobiles, telephones, computers, manufacturing machines, robots, office equipment, machines large and small; all affect the very essence of our daily lives. However, this interaction has not always been efficient or easy and has at times turned fairly hazardous.
Author: Erik Hollnagel
Publisher:
ISBN:
Category : Computers
Languages : en
Pages : 328
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Book Description
Cognitive Engineering in Complex Dynamic Worlds addresses the problem of how to deploy the power available through a wide range of developments in computing technology to assist human performance. These issues are confronted in complex systems where problem solving involves changing patterns of evidence, multiple failures, and risky outcomes. The object is to provide the basis for principle driven develpoments of intelligent and effective decision support. This will have important repercussions for the application of computing technology in complex and safety-critical environments. Computer reliability must be enhanced so that complex systems can respond effectively in accident conditions. This volume reflects international collaboration in cognitive engineering, tackling some of the area's fundamental questions. It will be of interest to all concerned with research and advanced study at the intersection of computer science, artificial intelligence, and cognitive science. This book also presents the results that will be of great significance for those working on industrial computing applications.
Author: E. Hollnagel
Publisher: Elsevier
ISBN: 0080529291
Category : Technology & Engineering
Languages : en
Pages : 303
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Book Description
The growing dependence of working environments on complex technology has created many challenges and lead to a large number of accidents. Although the quality of organization and management within the work environment plays an important role in these accidents, the significance of individual human action (as a direct cause and as a mitigating factor) is undeniable. This has created a need for new, integrated approaches to accident analysis and risk assessment.This book detailing the use of CREAM is, therefore, both timely and useful. It presents an error taxonomy which integrates individual, technological and organizational factors based on cognitive engineering principles. In addition to the necessary theoretical foundation, it provides a step-by-step description of how the taxonomy can be applied to analyse as well as predict performance using a context-dependent cognitive model.CREAM can be used as a second-generation human reliability analysis (HRA) approach in probabilistic safety assessment (PSA), as a stand-alone method for accident analysis and as part of a larger design method for interactive systems. In particular, the use of CREAM will enable system designers and risk analysts to: • identify tasks that require human cognition and therefore depend on cognitive reliability • determine the conditions where cognitive reliability and ensuing risk may be reduced • provide an appraisal of the consequences of human performance on system safety which can be used in PSA.
Author: Erik Hollnagel
Publisher: CRC Press
ISBN: 1135642478
Category : Technology & Engineering
Languages : en
Pages : 1250
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Book Description
This Handbook serves as a single source for theories, models, and methods related to cognitive task design. It provides the scientific and theoretical basis required by industrial and academic researchers, as well as the practical and methodological guidance needed by practitioners who face problems of building safe and effective human-technology s
Author: John D. Lee
Publisher: Oxford University Press
ISBN: 0199757186
Category : Computers
Languages : en
Pages : 659
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Book Description
This handbook is the first to provide comprehensive coverage of original state-of-the-science research, analysis, and design of integrated, human-technology systems.
Author: David D. Woods
Publisher: CRC Press
ISBN: 131706528X
Category : Technology & Engineering
Languages : en
Pages : 328
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Book Description
For Resilience Engineering, 'failure' is the result of the adaptations necessary to cope with the complexity of the real world, rather than a breakdown or malfunction. The performance of individuals and organizations must continually adjust to current conditions and, because resources and time are finite, such adjustments are always approximate. This definitive new book explores this groundbreaking new development in safety and risk management, where 'success' is based on the ability of organizations, groups and individuals to anticipate the changing shape of risk before failures and harm occur. Featuring contributions from many of the worlds leading figures in the fields of human factors and safety, Resilience Engineering provides thought-provoking insights into system safety as an aggregate of its various components, subsystems, software, organizations, human behaviours, and the way in which they interact. The book provides an introduction to Resilience Engineering of systems, covering both the theoretical and practical aspects. It is written for those responsible for system safety on managerial or operational levels alike, including safety managers and engineers (line and maintenance), security experts, risk and safety consultants, human factors professionals and accident investigators.
Author: Mangey Ram
Publisher: Academic Press
ISBN: 0128162724
Category : Technology & Engineering
Languages : en
Pages : 320
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Book Description
Recent Advances in System Reliability Engineering describes and evaluates the latest tools, techniques, strategies, and methods in this topic for a variety of applications. Special emphasis is put on simulation and modelling technology which is growing in influence in industry, and presents challenges as well as opportunities to reliability and systems engineers. Several manufacturing engineering applications are addressed, making this a particularly valuable reference for readers in that sector. - Contains comprehensive discussions on state-of-the-art tools, techniques, and strategies from industry - Connects the latest academic research to applications in industry including system reliability, safety assessment, and preventive maintenance - Gives an in-depth analysis of the benefits and applications of modelling and simulation to reliability
Author: Enrico Zio
Publisher: World Scientific
ISBN: 9812706399
Category : Technology & Engineering
Languages : en
Pages : 237
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Book Description
The necessity of expertise for tackling the complicated and multidisciplinary issues of safety and risk has slowly permeated into all engineering applications so that risk analysis and management has gained a relevant role, both as a tool in support of plant design and as an indispensable means for emergency planning in accidental situations. This entails the acquisition of appropriate reliability modeling and risk analysis tools to complement the basic and specific engineering knowledge for the technological area of application.Aimed at providing an organic view of the subject, this book provides an introduction to the principal concepts and issues related to the safety of modern industrial activities. It also illustrates the classical techniques for reliability analysis and risk assessment used in current practice.
Author: Jinkyun Park
Publisher: Springer Science & Business Media
ISBN: 1848827911
Category : Technology & Engineering
Languages : en
Pages : 197
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Book Description
We think we have scientific knowledge when we know the cause. (Aristotle, Posterior Analytics Book II, Part 11) About 12 years ago, when I was a graduate student, many people were concerned about my Ph. D. topic – investigating the effect of the complexity of procedu- lized tasks on the performance of human operators working in nuclear power plants. Although they agreed with the fact that procedures (especially emergency operating procedures) play a crucial role in securing the safety of nuclear power plants, it was amazing that most of them pointed out a very similar issue: “I cannot understand why operating personnel see any difficulty (or complexity) in condu- ing procedures, because all that they have to do is to follow a simple IF-THEN- ELSE rule as written. ” Actually, this issue is closely related to one of the main questions I was recently asked, such as “Don’t you think your work is too acad- ic to apply to actual procedures?” or “I guess we don’t need to consider the c- plexity of procedures, because we can develop a good procedure using many pr- tical procedure writers’ guidelines. Then what is the real contribution of your work?” I absolutely agree with the latter comment. Yes, we can develop a good pro- dure with the support of many practical and excellent guidelines.
