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Author: Katja Battarbee
Publisher:
ISBN: 9789515581587
Category : Consumer satisfaction
Languages : en
Pages : 217
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Book Description
Author: Katja Battarbee
Publisher:
ISBN: 9789515581587
Category : Consumer satisfaction
Languages : en
Pages : 217
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Book Description
Author: B. Joseph Pine
Publisher: Harvard Business Press
ISBN: 9780875848198
Category : Business & Economics
Languages : en
Pages : 276
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Book Description
This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
Author: Peter Benz
Publisher: Bloomsbury Publishing
ISBN: 1472571134
Category : Design
Languages : en
Pages : 208
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Book Description
How can we design better experiences? Experience Design brings together leading international scholars to provide a cross-section of critical thinking and professional practice within this emerging field. Contributors writing from theoretical, empirical and applied design perspectives address the meaning of 'experience'; draw on case studies to explore ways in which specific 'experiences' can be designed; examine which methodologies and practices are employed in this process; and consider how experience design interrelates with other academic and professional disciplines. Chapters are grouped into thematic sections addressing positions, objectives and environments, and interactions and performances, with individual case studies addressing a wide range of experiences, including urban spaces, the hospital patient, museum visitors, mobile phone users, and music festival and restaurant goers.
Author: Douglas Clyde Wilson
Publisher: Springer Science & Business Media
ISBN: 9401733236
Category : Science
Languages : en
Pages : 324
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Book Description
For two decades the idea of governments and fishers working together to manage fisheries has been advocated, questioned, disparaged and, most importantly, attempted in fisheries from North and South America through Europe, Africa, Asia and Oceania. This book is the first time these experiences have been pulled together in a single volume, summarized and explained. The Fisheries Co-management Experience begins with a review of the intellectual foundations of the co-management idea from several professional perspectives. Next, fisheries researchers from six global regions describe what has been happening on the ground in their area. Finally, the volume offers a set of reflections by some of the best authors in the field. The end result describes both the state-of-the-art and emerging issues for one of the most important trends in natural resources management.
Author: Caron Lipman
Publisher: Routledge
ISBN: 1317164679
Category : Social Science
Languages : en
Pages : 365
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Book Description
How does it feel to live in a ’haunted home’? How do people negotiate their everyday lives with the experience of uncanny, anomalous or strange events within the domestic interior? What do such experiences reveal of the intersection between the material, immaterial and temporal within the home? How do people interpret, share and narrate experiences which are uncertain and unpredictable? What does this reveal about contested beliefs and different forms of knowledge? And about how people ’co-habit’ with ghosts, a distinctive self - other relationship within such close quarters? This book sets out to explore these questions. It applies a non-reductive middle-ground approach which steers beyond an uncritical exploration of supernatural experiences without explaining them away by recourse only to wider social and cultural contexts. The book attends to the ways in which households in England and Wales understand their experience of haunting in relation to ideas of subjectivity, gender, materiality, memory, knowledge and belief. It explores home as a place both dynamic and differentiated, illuminating the complexity of ’everyday’ experience - the familiarity of the strange as well as the strangeness of the familiar - and the ways in which home continues to be configured as a distinctive space.
Author:
Publisher:
ISBN:
Category : Accounting
Languages : en
Pages : 1102
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Book Description
Author: Bert Smit
Publisher: Routledge
ISBN: 1317217861
Category : Business & Economics
Languages : en
Pages : 536
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Book Description
Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development. The book offers an innovative approach for successfully creating experiences for (potential) customers that is based on combining insights and methods from the world of design and the social sciences. Moreover, it shows how the experience economy and sustainable development both reinforce one another and create challenges that businesses and professionals can address through this approach. Critical thinking questions, practical examples and international case studies are integrated throughout the text. Combining a design science and a social sciences perspective in one inclusive hands-on approach to designing, staging and managing experiences, this is essential reading for all students of Events, Tourism and Hospitality Management, but also related fields.
Author:
Publisher:
ISBN:
Category : Insurance
Languages : en
Pages : 1124
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Book Description
Author: Ali al-Azzawi
Publisher: Springer Science & Business Media
ISBN: 1447153979
Category : Computers
Languages : en
Pages : 150
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Book Description
With a focus on gaining an empirically derived understanding of the underlying psychological dimensions and processes behind people’s experiences with technology, this book contributes to the debate of user experience (UX) within several disciplines, including HCI, design and marketing. It analyses UX dynamics at various time scales, and explores the very nature of time and meaning in the context of UX. Experience with Technology uses personal construct theory (PCT) as a theoretical and methodological starting point to this project. Major case-studies are described that examine people’s experiences with mobile media devices. The results show a group of super-ordinate constructs that, upon interaction, undergo a change in the way they vary and relate to each other, as well as the development of a high reliability UX-Scale. The book concludes by proposing the ICE (Interaction, Construction, and Evaluation) model of UX that consolidates its findings into a workable framework of UX. The proposed framework will be of particular use to designers and practitioners, and forms an empirically grounded starting point for further research.
Author: Gesine Lenore Schiewer
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110795558
Category : Language Arts & Disciplines
Languages : en
Pages : 1238
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Book Description
The Handbook consists of four major sections. Each section is introduced by a main article: Theories of Emotion – General Aspects Perspectives in Communication Theory, Semiotics, and Linguistics Perspectives on Language and Emotion in Cultural Studies Interdisciplinary and Applied Perspectives The first section presents interdisciplinary emotion theories relevant for the field of language and communication research, including the history of emotion research. The second section focuses on the full range of emotion-related aspects in linguistics, semiotics, and communication theories. The next section focuses on cultural studies and language and emotion; emotions in arts and literature, as well as research on emotion in literary studies; and media and emotion. The final section covers different domains, social practices, and applications, such as society, policy, diplomacy, economics and business communication, religion and emotional language, the domain of affective computing in human-machine interaction, and language and emotion research for language education. Overall, this Handbook represents a comprehensive overview in a rich, diverse compendium never before published in this particular domain.
