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Author: Roy C. Lilley
Publisher: Kogan Page Publishers
ISBN: 9780749436919
Category : Business & Economics
Languages : en
Pages : 164
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Book Description
Praise and Reviews "It is the essential guide to coping with people problems. Packed with hints, tips and warning of potential hazards." OS Magazine `Packed with tips, hints and warning of potential hazards, Dealing with Difficult People is suitable for managers and professionals or indeed anyone who has to deal with difficult people in general` CAMBRIDGE EVENING NEWS, December 2001 Difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However, by understanding difficult people and the things they do, problematic situations and awkward issues can be resolved. Dealing with Difficult People will help you do just that, it looks at individual behaviour, what drives it and how to cope with it. Written in a practical and accessible style, it is the essential guide to coping with people problems. Roy Lilley covers every angle including: recognising the seven difficult types of people; what conflict is and how to handle it; handling aggressive people; motivating lazy colleagues; dealing with difficult customers; handling complaints. Packed with tips, hints and warnings of potential hazards, this book is suitable for managers or anyone who has deal with difficult colleagues or the public. It will help you to enjoy difficult people, unlock them, influence them and improve their performance.
Author: Roy C. Lilley
Publisher: Kogan Page Publishers
ISBN: 9780749436919
Category : Business & Economics
Languages : en
Pages : 164
Get Book Here
Book Description
Praise and Reviews "It is the essential guide to coping with people problems. Packed with hints, tips and warning of potential hazards." OS Magazine `Packed with tips, hints and warning of potential hazards, Dealing with Difficult People is suitable for managers and professionals or indeed anyone who has to deal with difficult people in general` CAMBRIDGE EVENING NEWS, December 2001 Difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However, by understanding difficult people and the things they do, problematic situations and awkward issues can be resolved. Dealing with Difficult People will help you do just that, it looks at individual behaviour, what drives it and how to cope with it. Written in a practical and accessible style, it is the essential guide to coping with people problems. Roy Lilley covers every angle including: recognising the seven difficult types of people; what conflict is and how to handle it; handling aggressive people; motivating lazy colleagues; dealing with difficult customers; handling complaints. Packed with tips, hints and warnings of potential hazards, this book is suitable for managers or anyone who has deal with difficult colleagues or the public. It will help you to enjoy difficult people, unlock them, influence them and improve their performance.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 1478
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Book Description
Author: Arlie Russell Hochschild
Publisher: Macmillan
ISBN: 9780805066432
Category : Business & Economics
Languages : en
Pages : 356
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Book Description
The national bestseller that put "work/family balance" in the headlines and on the White House agenda is now printed in paperback with a new Introduction by the author. 8-page photo insert.
Author: James Berardinelli
Publisher: Justin, Charles & Co.
ISBN: 1932112405
Category : Performing Arts
Languages : en
Pages : 627
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Book Description
Thoroughly revised and updated for 2005! Includes a new chapter on the best special edition DVDs and a new chapter on finding hidden easter egg features.
Author: Stevi Quate
Publisher: Heinemann Educational Books
ISBN: 9780325021690
Category : Education
Languages : en
Pages : 0
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Book Description
This book applies the research on motivation and engagement to support increased achievement and improved attitudes about school The authors' six-step framework catches students' interest across the content areas, holds it through meaningful learning and valuable interactions, uses assessment to create further opportunities to connect kids with content, and sustains it all with ideas for projects, activities, and even classroom routines and rituals.
Author: Lennis G. Echterling
Publisher: SAGE Publications
ISBN: 1483381218
Category : Social Science
Languages : en
Pages : 351
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Book Description
Written in a conversational and engaging style, this updated and expanded Third Edition of Thriving! helps future counselors and therapists to succeed in their training and professional development throughout their graduate careers. This informative and inspirational book includes an overview of the literature, personal accounts from students, practical tips/activities, and the latest coverage of such topics as advances in neuroscience research, crisis intervention, and more!
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Category : Agnosticism
Languages : en
Pages : 366
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Book Description
Author: James O. Gollub
Publisher: Addison Wesley Publishing Company
ISBN:
Category : History
Languages : en
Pages : 374
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Book Description
A totally original and absorbing way of looking at who we are and how we got that way, The Decade Matrix explains our values, our choices, and our preferences, by looking at the impact of historical events on our lives. This brilliant book opens new ways of looking at ourselves and understanding what the future holds.
Author: Mark Roland Langdale
Publisher: Troubador Publishing Ltd
ISBN: 1789014069
Category : Juvenile Fiction
Languages : en
Pages : 384
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Book Description
A highly imaginative fantasy book for children and young adults. Written in the authors’ unmistakable style, the book transports readers to a different world.The narrative surrounds the theme of time and follows people who live inside a clock. The Clock People is a wondrous work of mechanical engineering and imagineering that runs both like clockwork and anti-clockwork! The story follows the lives of people who live and work inside an antique golden fob watch to the sound of clicking, ticking, tocking, whirling and whirring. The Clock People lost their home, downsizing to another property in Clock Town. But this is just half of the story, the other half is lost in time, waiting to be discovered... The Clock People is Mark Roland Langdale’s fifth Matador children’s book, and will appeal to science fiction and fantasy lovers along with fans of his former books. “What is time? Scientists who believe in quantum wonder tales would have you believe it does not exist, that it is simply an illusion a clever conjuring trick and nothing more...”
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Category :
Languages : en
Pages : 92
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Book Description
The magazine that helps career moms balance their personal and professional lives.
