FCS Client Services & Human Relations L3 PDF Download
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Author: Linéll Van Hoepen
Publisher: Pearson South Africa
ISBN: 9781770251397
Category : Consumer behavior
Languages : en
Pages : 412
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Book Description
Author: Linéll Van Hoepen
Publisher: Pearson South Africa
ISBN: 9781770251397
Category : Consumer behavior
Languages : en
Pages : 412
Get Book Here
Book Description
Author:
Publisher:
ISBN: 9780853205173
Category : Customer relations
Languages : en
Pages : 0
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Book Description
Author: South West Gauteng College
Publisher:
ISBN: 9781431020867
Category :
Languages : en
Pages : 0
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Book Description
Author:
Publisher:
ISBN: 9781770304611
Category : Customer relations
Languages : en
Pages : 0
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Book Description
Author: Technisa
Publisher:
ISBN: 9781431020850
Category :
Languages : en
Pages : 0
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Book Description
Author:
Publisher: Pearson South Africa
ISBN: 9781770251311
Category :
Languages : en
Pages : 388
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Book Description
Author: Edna Rooth
Publisher:
ISBN: 9781415401613
Category : Customer relations
Languages : en
Pages : 256
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Book Description
Author:
Publisher:
ISBN: 9781415401606
Category : Competency-based education
Languages : en
Pages : 176
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Book Description
Author: Barry Reece
Publisher: Cengage Learning
ISBN: 9780538747509
Category : Business & Economics
Languages : en
Pages : 447
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Book Description
Teach your students the human relation skills they need to become successful managers in today's workplace with one of the most widely used human relations texts available. Reece/Brandt/Howie's EFFECTIVE HUMAN RELATIONS: INTERPERSONAL AND ORGANIZATIONAL APPLICATIONS, 11E uses an organizational perspective to help students understand the disparate factors that influence employee behavior. As one of the most practical and applied texts available, EFFECTIVE HUMAN RELATIONS incorporates hundreds of examples of real human relations issues and practices in successful companies. This edition establishes seven major themes of effective human relations -- communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution -- as the foundation for study. Self-assessments and self-development opportunities throughout the book teach students to assume responsibility for improving their personal skills and competencies. This comprehensive edition addresses topics of emerging importance with expanded coverage of generational differences. The text also explores goal-setting, the root causes of negative attitudes, the use of branding in the job market, technostress, and emotional intelligence. With EFFECTIVE HUMAN RELATIONS, your students gain the insights, knowledge and relationship skills to deal successfully with the wide range of people-related challenges in business today. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Author: Steven A. Eggland
Publisher: South Western Educational Publishing
ISBN: 9780538679312
Category : Business & Economics
Languages : en
Pages : 244
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Book Description
Development of three foundational skill areas is highlighted: (1) basic communication skills, (2) thinking skills, and (3) personal qualities such as responsibility, self-esteem, self-management, and integrity. This product is designed to help students develop competencies in human relations applicable to all workers, regardless of positions and roles. The product's reviews and activities relate to both on-the-job and personal life.
