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Author: Mary C. Lacity
Publisher: Palgrave MacMillan
ISBN:
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
While China is known for its immense manufacturing base, in recent years the Chinese government has assigned a high priority to science and technology services as its future growth sectors. The Chinese government is supporting this vision with the establishment of research and technology parks, favorable tax incentives, policy reform, grants to help Chinese firms achieve certifications, investments in infrastructure, and promotion of IT outsourcing (ITO) and business process outsourcing (BPO) services. Beyond the aspirations of its leaders, is China ready to compete in the global ITO and BPO markets? How can Western managers successfully engage Chinese ITO/BPO suppliers? In this book, top scholars and practitioners doing leading research on China’s ITO and BPO sector help answer these questions. All told, this book reports on findings from 519 interviews, 305 surveys, 11 detailed case studies, and 34 formal presentations. Authors analyze the strengths and weaknesses of China’s ITO and BPO markets, categorize and analyze Chinese suppliers, project future trends in China’s ITO and BPO capabilities, and prescribe lessons for Western managers seeking to engage Chinese suppliers. Several chapters contain studies of Chinese suppliers and clients engaged in particular ITO or BPO services, including, procurement, media relations, logistics, and research and development. Overall, the Chinese ITO and BPO markets are changing rapidly as they both respond to and help form the global outsourcing landscape. This book provides an in-depth, contemporary view on where China is heading, how it is going to get there, and how companies and countries can engage with China’s emerging outsourcing capabilities.
Author: Mary C. Lacity
Publisher: Palgrave MacMillan
ISBN:
Category : Business & Economics
Languages : en
Pages : 312
Get Book
Book Description
While China is known for its immense manufacturing base, in recent years the Chinese government has assigned a high priority to science and technology services as its future growth sectors. The Chinese government is supporting this vision with the establishment of research and technology parks, favorable tax incentives, policy reform, grants to help Chinese firms achieve certifications, investments in infrastructure, and promotion of IT outsourcing (ITO) and business process outsourcing (BPO) services. Beyond the aspirations of its leaders, is China ready to compete in the global ITO and BPO markets? How can Western managers successfully engage Chinese ITO/BPO suppliers? In this book, top scholars and practitioners doing leading research on China’s ITO and BPO sector help answer these questions. All told, this book reports on findings from 519 interviews, 305 surveys, 11 detailed case studies, and 34 formal presentations. Authors analyze the strengths and weaknesses of China’s ITO and BPO markets, categorize and analyze Chinese suppliers, project future trends in China’s ITO and BPO capabilities, and prescribe lessons for Western managers seeking to engage Chinese suppliers. Several chapters contain studies of Chinese suppliers and clients engaged in particular ITO or BPO services, including, procurement, media relations, logistics, and research and development. Overall, the Chinese ITO and BPO markets are changing rapidly as they both respond to and help form the global outsourcing landscape. This book provides an in-depth, contemporary view on where China is heading, how it is going to get there, and how companies and countries can engage with China’s emerging outsourcing capabilities.
Author: Cyrill Eltschinger
Publisher: John Wiley & Sons
ISBN: 0470195436
Category : Business & Economics
Languages : en
Pages : 323
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Book Description
"The next five years will be [...] a period of opportunity for China to speed up the growth of software and information services outsourcing. China will continue to generate strong market demand for the global software industry." —H.E. Bo Xi Lai, Minister, China Central Ministry of Commerce (MOFCOM) Praise for Source Code China: The New Global Hub of IT (Information Technology) Outsourcing "Cyrill Eltschinger's Source Code China examines the depths of a remarkable shift towards a value-added economy. After reading this book, you'll see once again how China is positioning itself for leadership in this growing area." —William G. Parrett, Chief Executive Officer, Deloitte, May 2007 "In his book, Cyrill Eltschinger addresses an important perspective: China is not only 'the factory of the world,' it is also becoming a major technology services hub. For all of us, it is a fascinating experience to participate in this impressive evolution." —Josef M. Mueller, Chairman & CEO, Nestle (China) Ltd "Source Code China provides an insightful touch with the reality of how China is reshaping the global market for offshore IT services." —Prof. Dr. Dr. Klaus Wucherer, Executive Vice President, SIEMENS "This is a must-read to understand IT outsourcing in China and its impact on the rest of the world." —Dr. Andrew Lai, VP/GM, Global Delivery China Center, Hewlett-Packard Company; International Economic Advisor to City Mayor of Chongqing, China; IT Strategy Advisor, City Mayor of Chengdu, China "In his book Source Code China, Mr. Eltschinger provides compelling reasons why any company can benefit from IT outsourcing to China, a country that is rapidly becoming the destination of choice for most enterprises." —Charles Pau, Director, Globalization Architecture and Technology, IBM "This book demonstrates China's credentials as the new hub of offshore IT services." —Steve Little, Senior Vice President and Chief Information Officer, D.S.I., Schneider Electric "Organizations not sourcing IT services from China are literally missing the boat. Mr. Eltschinger's book takes readers on an intellectual journey explaining how and why China is becoming the premier offshore destination for businesses all over the world. This is a must read for any business executive and I highly recommend you knock this one off your reading list immediately." —David Etzler, Chief Executive Officer, OutsourceWorld If you are not in China, you are really not in the game
Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 1137012293
Category : Business & Economics
Languages : en
Pages : 338
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Book Description
Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.
Author: Ron Babin
Publisher: Springer
ISBN: 1137035315
Category : Business & Economics
Languages : en
Pages : 151
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Book Description
Through a series of case studies and surveys, the authors examine current sustainability trends in outsourcing and recommend how providers should prepare for increasing buyer demands in this area, suggesting buyers and providers can work together to build successful outsourcing relationships through collaborative sustainability projects.
Author: L. Willcocks
Publisher: Springer
ISBN: 0230290574
Category : Business & Economics
Languages : en
Pages : 287
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Book Description
Evidence shows that organizations with both a CEO and a team involved in sourcing strategy and supplier configuration make more effective decisions. If the wrong supplier is chosen, performance can be negatively affected. Here the authors look at how companies can improve their outsourcing capabilities.
Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 3319753525
Category : Business & Economics
Languages : en
Pages : 325
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Book Description
This book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to ensure informed decision-making at every stage, this book also includes collaborative structures and metrics to measure outcomes. Written by leading figures in the area of outsourcing, this book offers both the academic rigor and the hands-on experience based on dozens of cases that walk the reader from the very beginning of the outsourcing journey to the successful delivery of transformative innovations.
Author: Albert Plugge
Publisher: Springer
ISBN: 1137030453
Category : Business & Economics
Languages : en
Pages : 206
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Book Description
Through case studies this volume provides evidence that a link between sourcing capabilities and organizational structure contributes to a positive sourcing performance. Reveals that providers who are able to adapt to changing client circumstances, whilst establishing a fit, succeed in achieving a sustainable performance.
Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 1137005580
Category : Business & Economics
Languages : en
Pages : 251
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Book Description
A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.
Author: S. Brinkkemper
Publisher: Springer
ISBN: 0230362990
Category : Business & Economics
Languages : en
Pages : 361
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Book Description
Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully.
Author: Brian Nicholson
Publisher: Springer
ISBN: 113755729X
Category : Business & Economics
Languages : en
Pages : 235
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Book Description
Socially Responsible Outsourcing is an edited collection that focus on the topic of socially responsible outsourcing (SRO) including research frameworks, rich case studies, and an SRO agenda for the future.
