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Author:
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Category :
Languages : en
Pages : 66
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Book Description
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 66
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Book Description
Author: Anne Jolin
Publisher:
ISBN: 9781500697495
Category :
Languages : en
Pages : 182
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Book Description
Hannah Rhodes has just gotten out of a long term relationship, and she isn't looking for a new man in her life. But after a night out with the girls and one too many tequila shots, her plans to stay man free are blown all to hell. She finds herself in bed with the smoldering stranger from a party six months back and immediately knows she's in trouble, big trouble. And the last thing Hannah needs is more trouble.Her last relationship took her out like an emotional freight train, and she's trying to piece back the stability her life once had.Greyson Holt's biggest fear in life is to end up like his father, like the man who left him as a child, and broke his mother's heart. He vowed to never be responsible for that kind of carnage. Men could be cruel and that kind of brutality was in his blood. He never allows himself to get too close to anyone, until he meets Hannah. Something about her makes him want to try, but a man can't change overnight. Will Holt be able to catch Rhodes every time he lets her go? Or will their chase end in heartbreak?
Author: Jeanne Bliss
Publisher: John Wiley & Sons
ISBN: 1119047625
Category : Business & Economics
Languages : en
Pages : 290
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Book Description
A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world. And it will take years off your learning curve. Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the Customer Leadership Executive (such as Chief Customer Officer, Vice President of Customer Experience, etc.) this book follows the five-competency model she uses to coach the C-Suite and Chief Customer Officers. 1. Manage and Honor Customers as Assets 2. Align Around Experience 3. Build a Customer Listening Path 4. Proactive Experience Reliability and Innovation 5. One Company Accountability, Leadership & Decision Making Chief Customer Officer 2.0 will get you into action quickly with a united leadership team, and will shift your business intent to earning the right to growth by improving customers’ lives. Jeanne Bliss fearlessly shares her tools and leadership ‘recipe cards’ for leading and enabling your business transformation. And she provides practical guidance on how embed the five competencies into how your company develops products, goes to market, enables and rewards people, and conducts annual planning. Including over forty accounts of actions by Customer Leadership Executives around the world, this is the book you have been waiting for that tells it like it is and gives you the framework to build your customer-driven growth engine. Jeanne Bliss pioneered the Customer Leadership Executive position, holding the role for twenty years at Lands’ End, Allstate, Coldwell Banker, Mazda and Microsoft Corporations. Since 2002 she has led CustomerBliss, a preeminent customer experience transformation company where she helps companies achieve customer-driven growth. She is a worldwide keynote speaker, and sought frequently by major media for her point of view. Jeanne is the co-founder of the Customer Experience Professionals Association, established to advance the worldwide discipline of customer experience and customer experience practitioners. She is also the best-selling author of Chief Customer Officer: Getting Past Lip Service to Passionate Action (2006), and I Love You More than My Dog: Five Decisions to Drive Extreme Customer Loyalty in Good Times and Bad (2011).
Author: Peter Van Wyk
Publisher: Trafford Publishing
ISBN: 1412009014
Category : Biography & Autobiography
Languages : en
Pages : 584
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Book Description
A world-traveled writer recounts the amazing adventures of an American who mentored Robert Baden-Powell and inspired the Boy Scouts. Burnham is bigger than the Chief Scout.
Author: Emily T. Wierenga
Publisher: Ampelon Publishing
ISBN: 9780984009558
Category : Psychology
Languages : en
Pages : 201
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Book Description
In addition to a stirring personal narrative, Chasing Silhouettes is comprised of advice from some of the nation's top eating disorder experts, sample prayers for when yours run out, as well as stories of others who've battled, and overcome, eating disorders.
Author: Ben Kane
Publisher: St. Martin's Press
ISBN: 1466815051
Category : Fiction
Languages : en
Pages : 730
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Book Description
In 48 B.C., having survived a disastrous campaign in Pythia as part of the Forgotten Legion and spent years fighting their way back to Rome, Romulus and Tarquinius have finally made it as far as Alexandria. On arrival, though, they find themselves in the midst of the Roman Civil War, are press-ganged into Caesar's thinning legions and greatly outnumbered and fighting for their lives against the Egyptian army. Meanwhile in Rome, Romulus' twin sister Fabiola, having caught only a glimpse of her long-missing twin before being forced to flee Egypt for Rome, lives in fear for her life, loved by Brutus, but wooed by Marcus Antonius, his deadly enemy. From the battlefields of Asia Minor and North Africa, to the lawless streets of Rome and the gladiator arena, they all face death and danger daily, until 44 B.C. when their individual roads all lead them to Rome where the future of the republic lies unexpectedly in their hands.
Author: Nancy Moses
Publisher: Rowman & Littlefield
ISBN: 075912194X
Category : Art
Languages : en
Pages : 179
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Book Description
“A riveting look at the backstory of what’s in the display cases at your local museum. The author profiles seven historic objects with checkered pasts.” —Library Journal There are many books about museum heists, Holocaust artwork, insider theft, trafficking in antiquities, and stolen Native American objects. Now, there’s finally a book for the general public that covers the entire terrain. Stolen, Smuggled, Sold features seven vivid and true stories in which the reader joins the author as she uncovers a cultural treasure and follows its often-convoluted trail. Along the way author and reader encounter a cast of fascinating characters from the underbelly of the cultural world: unscrupulous grave robbers, sinister middlemen, ruthless art dealers, venal Nazis, canny lawyers, valiant academics, unstoppable investigative reporters, unwitting curators, and dedicated government officials. Stories include Gustav Klimt’s Portrait of Adele Bloch Bauer 1, the typset manuscript for Pearl Buck’s The Good Earth, a ceremonial Ghost Dance shirt from the massacre at Wounded Knee, the theft of 4,800 historical audio discs by a top official at the National Archives, a missing original copy of The Bill of Rights, the mummy of Ramses I, and an ancient treasure from Iraq. While each story is fascinating in and of itself, together they address one of the hottest issues in the museum world: how to deal with the millions of items that have breaks in the chain of ownership, suspicious ownership records, or no provenance at all. The issue of ownership touches on professional practices, international protocols, and national laws. It’s a financial issue since the illicit trade in antiquities and cultural items generates as much as $4 billion to $8 billion a year.
Author: Richard Rhodes
Publisher: Vintage
ISBN: 1101972033
Category : Social Science
Languages : en
Pages : 386
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Book Description
Why do some men, women and even children assault, batter, rape, mutilate and murder? In his stunning new book, the Pulitzer Prize-winner Richard Rhodes provides a startling and persuasive answer. Why They Killexplores the discoveries of a maverick American criminologist, Dr. Lonnie Athens -- himself the child of a violent family -- which challenge conventional theories about violent behavior. By interviewing violent criminals in prison, Dr. Athens has identified a pattern of social development common to all seriously violent people -- a four-stage process he calls "violentization": -- First, brutalization: A young person is forced by violence or the threat of violence to submit to an aggressive authority figure; he witnesses the violent subjugation of intimates, and the authority figure coaches him to use violence to settle disputes. -- Second, belligerency: The dispirited subject, determined to prevent his further violent subjugation, heeds his coach and resolves to resort to violence. -- Third, violent performances: His violent response to provocation succeeds, and he reads respect and fear in the eyes of others. -- Fourth, virulency: Exultant, he determines from now on to utilize serious violence as a means of dealing with people -- and he bonds with others who believe as he does. Since all four stages must be fully experienced in sequence and completed to produce a violent individual, we see how intervening to interrupt the process can prevent a tragic outcome. Rhodes supports Athens's theory with historical evidence and shows how it explains such violent careers as those of Perry Smith (the killer central to Truman Capote's narrative In Cold Blood), Mike Tyson, "preppy rapist" Alex Kelly, and Lee Harvey Oswald. Why They Kill challenges with devastating evidence the theory that violent behavior is impulsive, unconsciously motivated and predetermined. It offers compelling insights into the terrible, ongoing dilemma of criminal violence that plagues families, neighborhoods, cities and schools.
Author: Robert M. Sapolsky
Publisher: Holt Paperbacks
ISBN: 1429935650
Category : Self-Help
Languages : en
Pages : 559
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Book Description
Renowned primatologist Robert Sapolsky offers a completely revised and updated edition of his most popular work, with over 225,000 copies in print Now in a third edition, Robert M. Sapolsky's acclaimed and successful Why Zebras Don't Get Ulcers features new chapters on how stress affects sleep and addiction, as well as new insights into anxiety and personality disorder and the impact of spirituality on managing stress. As Sapolsky explains, most of us do not lie awake at night worrying about whether we have leprosy or malaria. Instead, the diseases we fear-and the ones that plague us now-are illnesses brought on by the slow accumulation of damage, such as heart disease and cancer. When we worry or experience stress, our body turns on the same physiological responses that an animal's does, but we do not resolve conflict in the same way-through fighting or fleeing. Over time, this activation of a stress response makes us literally sick. Combining cutting-edge research with a healthy dose of good humor and practical advice, Why Zebras Don't Get Ulcers explains how prolonged stress causes or intensifies a range of physical and mental afflictions, including depression, ulcers, colitis, heart disease, and more. It also provides essential guidance to controlling our stress responses. This new edition promises to be the most comprehensive and engaging one yet.
Author: Jenn Bennett
Publisher: Simon & Schuster Books for Young Readers
ISBN: 1534425179
Category : Young Adult Fiction
Languages : en
Pages : 416
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Book Description
In this coming-of-age romance perfect for fans of Jenny Han and Sarah Dessen, scandal and romance collide when an ambitious teen returns to her hometown only to have her plans interrupted after falling for the town’s “bad boy”—a.k.a. her childhood best friend. Sometimes to find the good, you have to embrace the bad. Budding photographer Josie Saint-Martin has spent half her life with her single mother, moving from city to city. When they return to her historical New England hometown years later to run the family bookstore, Josie knows it’s not forever. Her dreams are on the opposite coast, and she has a plan to get there. What she doesn’t plan for is a run-in with the town bad boy, Lucky Karras. Outsider, rebel…and her former childhood best friend. Lucky makes it clear he wants nothing to do with the newly returned Josie. But everything changes after a disastrous pool party, and a poorly executed act of revenge lands Josie in some big-time trouble—with Lucky unexpectedly taking the blame. Determined to understand why Lucky was so quick to cover for her, Josie discovers that both of them have changed, and that the good boy she once knew now has a dark sense of humor and a smile that makes her heart race. And maybe, just maybe, he’s not quite the brooding bad boy everyone thinks he is…
