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Author: Richard Ladwein
Publisher:
ISBN:
Category :
Languages : fr
Pages : 74
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Book Description
La notion de catégorie cognitive joue un rôle important dans l'étude du comportement de l'acheteur et du consommateur. Pour en appréhender clairement les incidences théoriques et opérationnelles, il a été préalablement nécessaire de formuler un modèle général du comportement de l'acheteur. Celui-ci s'appuie sur les modèles proposés en sciences cognitives. Les différents travaux discutés lors de cette synthèse ont pour objectif d'apprécier le rôle d'une approche catégorielle lors des activités cognitives des acheteurs et consommateurs. Elle est exploitée tout d'abord pour discuter l'organisation catégorielle des connaissances (concepts catégoriels associés aux marques et structuration cognitive de l'offre), puis pour apprécier le rôle des catégories cognitives sur les activités de jugement (utilisation du jugement de typicalité pour l'évaluation de marque et comme heuristique de choix) et enfin pour poser les conséquences de l'organisation catégorielle des stimuli sur l'activité cognitive et comportementale.
Author: Richard Ladwein
Publisher:
ISBN:
Category :
Languages : fr
Pages : 74
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Book Description
La notion de catégorie cognitive joue un rôle important dans l'étude du comportement de l'acheteur et du consommateur. Pour en appréhender clairement les incidences théoriques et opérationnelles, il a été préalablement nécessaire de formuler un modèle général du comportement de l'acheteur. Celui-ci s'appuie sur les modèles proposés en sciences cognitives. Les différents travaux discutés lors de cette synthèse ont pour objectif d'apprécier le rôle d'une approche catégorielle lors des activités cognitives des acheteurs et consommateurs. Elle est exploitée tout d'abord pour discuter l'organisation catégorielle des connaissances (concepts catégoriels associés aux marques et structuration cognitive de l'offre), puis pour apprécier le rôle des catégories cognitives sur les activités de jugement (utilisation du jugement de typicalité pour l'évaluation de marque et comme heuristique de choix) et enfin pour poser les conséquences de l'organisation catégorielle des stimuli sur l'activité cognitive et comportementale.
Author: Nathalie Guichard
Publisher: Editions Bréal
ISBN: 9782749503646
Category : Consumer behavior
Languages : fr
Pages : 164
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Book Description
Cet ouvrage fait la synthése, sous forme de fiches, des principales analyses et études faites sur le comportement du consommateur et de l'acheteur. Il présente les concepts et outils qui permettent de l'étudier: les variables socio-démographiques, son profil, son style de vie etc ..., mais aussi l'influence des actions marketing et de communication. --
Author: Karl S. Rosengren
Publisher: Cambridge University Press
ISBN: 9780521665872
Category : Psychology
Languages : en
Pages : 444
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Book Description
This volume, first published in 2000, is about the development of human thinking that stretches beyond the ordinary boundaries of reality. Various research initiatives emerged in the decade prior to publication exploring such matters as children's thinking about imaginary beings, magic and the supernatural. The purpose of this book is to capture something of the larger spirit of these efforts. In many ways, this new work offers a counterpoint to research on the development of children's domain-specific knowledge about the ordinary nature of things that has suggested that children become increasingly scientific and rational over the course of development. In acquiring an intuitive understanding of the physical, biological or psychological domains, even young children recognize that there are constraints on what can happen. However, once such constraints are acknowledged, children are in a position to think about the violation of those very same constraints - to contemplate the impossible.
Author: Chanthalangsy, Phinith
Publisher: UNESCO Publishing
ISBN: 9231010069
Category : Philosophy
Languages : en
Pages : 236
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Book Description
Author: Tor Arve Benjaminsen
Publisher: Nordic Africa Institute
ISBN: 9789171064769
Category : Business & Economics
Languages : en
Pages : 342
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Book Description
Through a number of case studies from the West African Sahel, this book links and explores natural resources management from the perspectives of politics, property and production.
Author: Susan Fournier
Publisher: Routledge
ISBN: 1136470972
Category : Business & Economics
Languages : en
Pages : 501
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Book Description
The creation and management of customer relationships is fundamental to the practice of marketing. Marketers have long maintained a keen interest in relationships: what they are, why they are formed, what effects they have on consumers and the marketplace, how they can be measured and when and how they evolve and decline. While marketing research has a long tradition in the study of business relationships between manufacturers and suppliers and buyers and sellers, attention in the past decade has expanded to the relationships that form between consumers and their brands (such as products, stores, celebrities, companies or countries). The aim of this book is to advance knowledge about consumer-brand relationships by disseminating new research that pushes beyond theory, to applications and practical implications of brand relationships that businesses can apply to their own marketing strategies. With contributions from an impressive array of scholars from around the world, this volume will provide students and researchers with a useful launch pad for further research in this blossoming area.
Author: Zur Shapira
Publisher: Cambridge University Press
ISBN: 9780521890502
Category : Business & Economics
Languages : en
Pages : 420
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Book Description
Explores decision making in organizations, highlighting the roles of incentive, conflict, power and politics.
Author: Connie Mok
Publisher: Routledge
ISBN: 1136386564
Category : Business & Economics
Languages : en
Pages : 359
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Book Description
Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.
Author: George A. Akerlof
Publisher: Princeton University Press
ISBN: 140083418X
Category : Business & Economics
Languages : en
Pages : 192
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Book Description
How identity influences the economic choices we make Identity Economics provides an important and compelling new way to understand human behavior, revealing how our identities—and not just economic incentives—influence our decisions. In 1995, economist Rachel Kranton wrote future Nobel Prize-winner George Akerlof a letter insisting that his most recent paper was wrong. Identity, she argued, was the missing element that would help to explain why people—facing the same economic circumstances—would make different choices. This was the beginning of a fourteen-year collaboration—and of Identity Economics. The authors explain how our conception of who we are and who we want to be may shape our economic lives more than any other factor, affecting how hard we work, and how we learn, spend, and save. Identity economics is a new way to understand people's decisions—at work, at school, and at home. With it, we can better appreciate why incentives like stock options work or don't; why some schools succeed and others don't; why some cities and towns don't invest in their futures—and much, much more. Identity Economics bridges a critical gap in the social sciences. It brings identity and norms to economics. People's notions of what is proper, and what is forbidden, and for whom, are fundamental to how hard they work, and how they learn, spend, and save. Thus people's identity—their conception of who they are, and of who they choose to be—may be the most important factor affecting their economic lives. And the limits placed by society on people's identity can also be crucial determinants of their economic well-being.
Author: Robert Allen Peterson
Publisher: Free Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 216
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Book Description
