Author: Information Systems Audit and Control Association
Publisher: ISACA
ISBN: 1604202386
Category : Business enterprises
Languages : en
Pages : 78
Book Description
The TickIT Guide
Author:
Publisher: BSI British Standards Institution
ISBN: 0580369439
Category : Computer programs
Languages : en
Pages : 223
Book Description
Publisher: BSI British Standards Institution
ISBN: 0580369439
Category : Computer programs
Languages : en
Pages : 223
Book Description
COBIT® 5
Author: ISACA (Serving IT Governance Professionals)
Publisher: ISACA
ISBN: 1604202734
Category : Technology & Engineering
Languages : en
Pages : 24
Book Description
This guide details an approach to undertaking IT process assessments based on the COBIT 5 Process Assessment Model or PAM. Included in this guide are sufficient information from the COBIT PAM and a full self-assessment template to simplify the self-assessment process.
Publisher: ISACA
ISBN: 1604202734
Category : Technology & Engineering
Languages : en
Pages : 24
Book Description
This guide details an approach to undertaking IT process assessments based on the COBIT 5 Process Assessment Model or PAM. Included in this guide are sufficient information from the COBIT PAM and a full self-assessment template to simplify the self-assessment process.
COBIT 5
Author: Information Systems Audit and Control Association
Publisher: ISACA
ISBN: 1604202386
Category : Business enterprises
Languages : en
Pages : 78
Book Description
Publisher: ISACA
ISBN: 1604202386
Category : Business enterprises
Languages : en
Pages : 78
Book Description
The Journal of Public Inquiry
Author:
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 216
Book Description
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 216
Book Description
COBIT Process Assessment Model (PAM)
Author: Isaca
Publisher: ISACA
ISBN: 1604201932
Category : Technology & Engineering
Languages : en
Pages : 144
Book Description
Publisher: ISACA
ISBN: 1604201932
Category : Technology & Engineering
Languages : en
Pages : 144
Book Description
Capability Management Guide
Author: Matthias Wißotzki
Publisher: Springer
ISBN: 365819233X
Category : Computers
Languages : en
Pages : 374
Book Description
This book investigates what enterprises can do and/or what should it be capable of in order to accelerate organizational changes. Therefore, a capability-based method is developed, which assists in the identification, structuring and management of capabilities. The approach is embedded in a process comprising four building blocks that provide appropriate procedures, concepts and supporting tools evolved from theory and practical use cases. The guide represents a flexible method for capability newcomers and experienced audiences to optimize enterprises’ economic impacts of EAM supporting the alignment of business and IT.
Publisher: Springer
ISBN: 365819233X
Category : Computers
Languages : en
Pages : 374
Book Description
This book investigates what enterprises can do and/or what should it be capable of in order to accelerate organizational changes. Therefore, a capability-based method is developed, which assists in the identification, structuring and management of capabilities. The approach is embedded in a process comprising four building blocks that provide appropriate procedures, concepts and supporting tools evolved from theory and practical use cases. The guide represents a flexible method for capability newcomers and experienced audiences to optimize enterprises’ economic impacts of EAM supporting the alignment of business and IT.
Systems Engineering Competency Assessment Guide
Author: INCOSE
Publisher: John Wiley & Sons
ISBN: 1119862558
Category : Technology & Engineering
Languages : en
Pages : 708
Book Description
Systems Engineering Compilation of 37 competencies needed for systems engineering, with information for individuals and organizations on how to identify and assess competence This book provides guidance on how to evaluate proficiency in the competencies defined in the systems engineering competency framework and how to differentiate between proficiency at each of the five levels of proficiency defined within that document. Readers will learn how to create a benchmark standard for each level of proficiency within each competence area, define a set of standardized terminology for competency indicators to promote like-for-like comparison, and provide typical non-domain-specific indicators of evidence which may be used to confirm experience in each competency area. Sample topics covered by the three highly qualified authors include: The five proficiency levels: awareness, supervised practitioner, practitioner, lead practitioner, and expert The numerous knowledge, skills, abilities, and behavior indicators of each proficiency level What an individual needs to know and be able to do in order to behave as an effective systems engineer How to develop training courses, education curricula, job advertisements, job descriptions, and job performance evaluation criteria for system engineering positions For organizations, companies, and individual practitioners of systems engineering, this book is a one-stop resource for considering the competencies defined in the systems engineering competency framework and judging individuals based off them.
Publisher: John Wiley & Sons
ISBN: 1119862558
Category : Technology & Engineering
Languages : en
Pages : 708
Book Description
Systems Engineering Compilation of 37 competencies needed for systems engineering, with information for individuals and organizations on how to identify and assess competence This book provides guidance on how to evaluate proficiency in the competencies defined in the systems engineering competency framework and how to differentiate between proficiency at each of the five levels of proficiency defined within that document. Readers will learn how to create a benchmark standard for each level of proficiency within each competence area, define a set of standardized terminology for competency indicators to promote like-for-like comparison, and provide typical non-domain-specific indicators of evidence which may be used to confirm experience in each competency area. Sample topics covered by the three highly qualified authors include: The five proficiency levels: awareness, supervised practitioner, practitioner, lead practitioner, and expert The numerous knowledge, skills, abilities, and behavior indicators of each proficiency level What an individual needs to know and be able to do in order to behave as an effective systems engineer How to develop training courses, education curricula, job advertisements, job descriptions, and job performance evaluation criteria for system engineering positions For organizations, companies, and individual practitioners of systems engineering, this book is a one-stop resource for considering the competencies defined in the systems engineering competency framework and judging individuals based off them.
Total Quality Management and Operational Excellence
Author: John S. Oakland
Publisher: Taylor & Francis
ISBN: 1317202961
Category : Business & Economics
Languages : en
Pages : 557
Book Description
The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean–Six Sigma and the latest version of ISO 9001, offering an often confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage. Guiding readers through the language of TQM and OpEx and all their recent developments, including data analytics, this book sets out a clear way to manage change. This exciting update of a classic is all the busy student or professional will need to begin understanding how to manage Quality and achieve Operational Excellence.
Publisher: Taylor & Francis
ISBN: 1317202961
Category : Business & Economics
Languages : en
Pages : 557
Book Description
The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean–Six Sigma and the latest version of ISO 9001, offering an often confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage. Guiding readers through the language of TQM and OpEx and all their recent developments, including data analytics, this book sets out a clear way to manage change. This exciting update of a classic is all the busy student or professional will need to begin understanding how to manage Quality and achieve Operational Excellence.
Implementing Effective IT Governance and IT Management
Author: Gad Selig
Publisher: Van Haren
ISBN: 9401805288
Category : Architecture
Languages : en
Pages : 445
Book Description
This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today. The book is divided into two parts, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment:- Leadership, people, organization and strategy,- IT governance, its major component processes and enabling technologies. Each of the chapters also covers one or more of the following action oriented topics:- the why and what of IT: strategic planning, portfolio investment management, decision authority, etc.;- the how of IT: Program/Project Management, IT Service Management (including ITIL); Strategic Sourcing and outsourcing; performance, risk and contingency management (including COBIT, the Balanced Scorecard etc.) and leadership, team management and professional competences.
Publisher: Van Haren
ISBN: 9401805288
Category : Architecture
Languages : en
Pages : 445
Book Description
This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today. The book is divided into two parts, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment:- Leadership, people, organization and strategy,- IT governance, its major component processes and enabling technologies. Each of the chapters also covers one or more of the following action oriented topics:- the why and what of IT: strategic planning, portfolio investment management, decision authority, etc.;- the how of IT: Program/Project Management, IT Service Management (including ITIL); Strategic Sourcing and outsourcing; performance, risk and contingency management (including COBIT, the Balanced Scorecard etc.) and leadership, team management and professional competences.
Sales Growth
Author: McKinsey & Company Inc.
Publisher: John Wiley & Sons
ISBN: 1119281067
Category : Business & Economics
Languages : en
Pages : 320
Book Description
The challenges facing today's sales executives and their organizations continue to grow, but so do the expectations that they will find ways to overcome them and drive consistent sales growth. There are no simple solutions to this situation, but in this thoroughly updated Second Edition of Sales Growth, experts from McKinsey & Company build on their practical blueprint for achieving this goal and explore what world-class sales executives are doing right now to find growth and capture it—as well as how they are creating the capabilities to keep growing in the future. Based on discussions with more than 200 of today's most successful global sales leaders from a wide array of organizations and industries, Sales Growth puts the experiences of these professionals in perspective and offers real-life examples of how they've overcome the challenges encountered in the quest for growth. The book, broken down into five overarching strategies for successful sales growth, shares valuable lessons on everything from how to beat the competition by looking forward, to turning deep insights into simple messages for the front line. Page by page, you'll learn how sales executives are digging deeper than ever to find untapped growth, maximizing emerging markets opportunities, and powering growth through digital sales. You'll also discover what it takes to find big growth in big data, develop the right "sales DNA" in your organization, and improve channel performance. Three new chapters look at why presales deserve more attention, how to get the most out of marketing, and how technology and outsourcing could entirely reshape the sales function. Twenty new standalone interviews have been added to those from the first edition, so there are now in-depth insights from sales leaders at Adidas, Alcoa, Allianz, American Express, BMW, Cargill, Caterpillar, Cisco, Coca-Cola Enterprises, Deutsche Bank, EMC, Essent, Google, Grainger, Hewlett Packard Enterprise, Intesa Sanpaolo, Itaú Unibanco, Lattice Engines, Mars, Merck, Nissan, P&G, Pioneer Hi-Bred, Salesforce, Samsung, Schneider Electric, Siemens, SWIFT, UPS, VimpelCom, Vodafone, and Würth. Their stories, as well as numerous case studies, touch on some of the most essential elements of sales, from adapting channels to meet changing customer needs to optimizing sales operations and technology, developing sales talent and capabilities, and effectively leading the way to sales growth. Engaging and informative, this timely book details proven approaches to tangible top-line growth and an improved bottom line. Created specifically for sales executives, it will put you in a better position to drive sales growth in today's competitive market.
Publisher: John Wiley & Sons
ISBN: 1119281067
Category : Business & Economics
Languages : en
Pages : 320
Book Description
The challenges facing today's sales executives and their organizations continue to grow, but so do the expectations that they will find ways to overcome them and drive consistent sales growth. There are no simple solutions to this situation, but in this thoroughly updated Second Edition of Sales Growth, experts from McKinsey & Company build on their practical blueprint for achieving this goal and explore what world-class sales executives are doing right now to find growth and capture it—as well as how they are creating the capabilities to keep growing in the future. Based on discussions with more than 200 of today's most successful global sales leaders from a wide array of organizations and industries, Sales Growth puts the experiences of these professionals in perspective and offers real-life examples of how they've overcome the challenges encountered in the quest for growth. The book, broken down into five overarching strategies for successful sales growth, shares valuable lessons on everything from how to beat the competition by looking forward, to turning deep insights into simple messages for the front line. Page by page, you'll learn how sales executives are digging deeper than ever to find untapped growth, maximizing emerging markets opportunities, and powering growth through digital sales. You'll also discover what it takes to find big growth in big data, develop the right "sales DNA" in your organization, and improve channel performance. Three new chapters look at why presales deserve more attention, how to get the most out of marketing, and how technology and outsourcing could entirely reshape the sales function. Twenty new standalone interviews have been added to those from the first edition, so there are now in-depth insights from sales leaders at Adidas, Alcoa, Allianz, American Express, BMW, Cargill, Caterpillar, Cisco, Coca-Cola Enterprises, Deutsche Bank, EMC, Essent, Google, Grainger, Hewlett Packard Enterprise, Intesa Sanpaolo, Itaú Unibanco, Lattice Engines, Mars, Merck, Nissan, P&G, Pioneer Hi-Bred, Salesforce, Samsung, Schneider Electric, Siemens, SWIFT, UPS, VimpelCom, Vodafone, and Würth. Their stories, as well as numerous case studies, touch on some of the most essential elements of sales, from adapting channels to meet changing customer needs to optimizing sales operations and technology, developing sales talent and capabilities, and effectively leading the way to sales growth. Engaging and informative, this timely book details proven approaches to tangible top-line growth and an improved bottom line. Created specifically for sales executives, it will put you in a better position to drive sales growth in today's competitive market.