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Author: Tom Bird
Publisher: Pearson UK
ISBN: 1292083921
Category : Business & Economics
Languages : en
Pages : 352
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Book Description
Author: Tom Bird
Publisher: Pearson UK
ISBN: 1292083921
Category : Business & Economics
Languages : en
Pages : 352
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Book Description
Author: Tom Bird
Publisher: Pearson UK
ISBN: 1292083913
Category : Business & Economics
Languages : en
Pages : 230
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Book Description
You can sell anything you want and targets are always achievable – Brilliant Selling will show you how. Whether you’re new to selling or want to take yourself to the next level, this bestelling, and definitive guide will show you how to instantly improve your sales performance. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you will receive via email the code and instructions on how to access this product. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Author: Debra Stevens
Publisher: Pearson UK
ISBN: 0273738089
Category : Business & Economics
Languages : en
Pages : 210
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Book Description
Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It's for anyone involved in any organisation - whether you run your own business, manage people or you are a customer facing employee. It doesn't matter what your budget is, you'll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES · Identify your customers real needs and how best to meet them · Build trust and long term loyalty w.
Author: Robert Ashton
Publisher: Pearson UK
ISBN: 0273740814
Category : Business & Economics
Languages : en
Pages : 249
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Book Description
Author: Jeremy Cassell
Publisher: Prentice Hall
ISBN: 9780273726463
Category : Başarı, İşletmelerde
Languages : en
Pages : 0
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Book Description
Everyone has the potential to be brilliant at selling. Whether you are new to selling or want to take yourself to the next level, Brilliant Selling will give you a solid foundation of sales techniques to guarantee your success. Free from trademarked sales processes and models, you'll read sound advice from sales professionals who know exactly what works and what doesn't in the real world. As well as all the key selling skills, you'll find out exactly what it takes to get the mindset and attitude of a brilliant sales person - you'll discover you can sell anything you want and targets are always achievable. It's easy if you know how! Plan Persuade Negotiate Collaborate Sell! Outstanding features: How to influence anyone - includes building credibility (through knowledge, personal impact, preparation, managing meetings, etc) and establishing rapport (match, pace and lead body language, voice and words, etc) Give before getting - to establish strong and long-lasting customer relationships. Truly understand what your customer wants and how to put this into practice.
Author: Tom Bird
Publisher: Pearson UK
ISBN: 1292139021
Category : Business & Economics
Languages : en
Pages : 346
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Book Description
What do brilliant salespeople know, do and say that makes them so successful? The world has changed, and businesses need brilliant salespeople not just to survive but to thrive. The modern buyer has become even more sophisticated, intolerant and price sensitive. Today’s brilliant salespeople need to respond and not just react. This updated edition of the best-selling book combines a focus on the core principles, skills and behaviours of brilliant salespeople as well as new content to meet today’s challenges, including: • How to influence more people more of the time • Discovering what your customer really wants • How to build relationships easily and effortlessly • How to sell authentically • Priorities in building your personal brand • The key principles and ‘how tos’ of social selling • Influencing in today’s hybrid world – and much, much more. If you apply what you learn in this new fully updated edition you will be able to differentiate yourself as well as improve your sales results.
Author: Larry Pinci
Publisher: Morgan James Publishing
ISBN: 1600379338
Category : Business & Economics
Languages : en
Pages : 216
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Book Description
“This is THE book for professionals who sell, including those who hate selling. It’s simple in its approach, but it creates brilliant results.” —Peter Montoya, author of The Brand Called You Sell the Feeling has a crucial message for anyone who wants to attract more clients, customers, or repeat business: People buy based on feelings. The first book of its kind to deal with the critical role of feelings in the selling and buying process, it shows how to evoke the essential feelings that motivate people to do business. Laying out a simple six-step process of influence for salespeople, advisors, and professionals—even those who don’t consider themselves in sales—Sell the Feeling is written in the form of an entertaining and inspiring story and illustrated with off-the-wall cartoons, making it both useful and memorable. Many professionals are hindered by their own negative emotions and attitudes about selling. Sell the Feeling shows readers not only how to master their buyers’ psychology, but how to master their own “inner game” of selling. “This book will put passion into your sales and money into your wallet.” —Jeffrey Gitomer, author of The Little Red Book of Selling “A simple and remarkably effective system for winning clients. I predict it will become one of the classic sales books.” —Ravi Chatwani, President, Prosum Technologies
Author: Michael Bungay Stanier
Publisher: Box of Crayons Press
ISBN: 0978440749
Category : Business & Economics
Languages : en
Pages : 248
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Book Description
Coaching is an essential skill for leaders. But for most busy, overworked managers, coaching employees is done badly, or not at all. They're just too busy, and it's too hard to change. But what if managers could coach their people in 10 minutes or less? In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide an answer, or unleash a solution. Giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. It can also mean unlearning our ''fix it'' habits. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And, he guides us through the tricky part - how to take this new information and turn it into habits and a daily practice. -Brené Brown, author of Rising Strong and Daring Greatly Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how---by saying less and asking more--you can develop coaching methods that produce great results. - Get straight to the point in any conversation with The Kickstart Question - Stay on track during any interaction with The AWE Question - Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question - Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question - Finally, ensure others find your coaching as beneficial as you do with The Learning Question A fresh, innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Dynamic question-and-answer sections help identify old habits and kick-start new behaviour, making sure you get the most out of all seven chapters. Witty and conversational, The Coaching Habit takes your work--and your workplace--from good to great.
Author: Jeremy Cassell
Publisher:
ISBN: 9780273771265
Category : Selling
Languages : en
Pages : 335
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Author: Graham Yemm
Publisher: Pearson UK
ISBN: 027379292X
Category : Business & Economics
Languages : en
Pages : 251
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Book Description
