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Author: Michael Barzelay
Publisher: Univ of California Press
ISBN: 9780520912496
Category : Political Science
Languages : en
Pages : 268
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Book Description
This book attacks the conventional wisdom that bureaucrats are bunglers and the system can't be changed. Michael Barzelay and Babak Armajani trace the source of much poor performance in government to the persistent influence of what they call the bureaucratic paradigm—a theory built on such notions as central control, economy and efficiency, and rigid adherence to rules. Rarely questioned, the bureaucratic paradigm leads competent and faithful public servants—as well as politicians—unwittingly to impair government's ability to serve citizens by weakening, misplacing, and misdirecting accountability. How can this system be changed? Drawing on research sponsored by the Ford Foundation/Harvard University program on Innovations in State and Local Government, this book tells the story of how public officials in one state, Minnesota, cast off the conceptual blinders of the bureaucratic paradigm and experimented with ideas such as customer service, empowering front-line employees to resolve problems, and selectively introducing market forces within government. The author highlights the arguments government executives made for the changes they proposed, traces the way these changes were implemented, and summarizes the impressive results. This approach provides would-be bureaucracy busters with a powerful method for dramatically improving the way government manages the public's business. Generalizing from the Minnesota experience and from similar efforts nationwide, the book proposes a new paradigm that will reframe the perennial debate on public management. With its carefully analyzed ideas, real-life examples, and closely reasoned practical advice, Breaking Through Bureaucracy is indispensable to public managers and students of public policy and administration.
Author: Michael Barzelay
Publisher: Univ of California Press
ISBN: 9780520912496
Category : Political Science
Languages : en
Pages : 268
Get Book Here
Book Description
This book attacks the conventional wisdom that bureaucrats are bunglers and the system can't be changed. Michael Barzelay and Babak Armajani trace the source of much poor performance in government to the persistent influence of what they call the bureaucratic paradigm—a theory built on such notions as central control, economy and efficiency, and rigid adherence to rules. Rarely questioned, the bureaucratic paradigm leads competent and faithful public servants—as well as politicians—unwittingly to impair government's ability to serve citizens by weakening, misplacing, and misdirecting accountability. How can this system be changed? Drawing on research sponsored by the Ford Foundation/Harvard University program on Innovations in State and Local Government, this book tells the story of how public officials in one state, Minnesota, cast off the conceptual blinders of the bureaucratic paradigm and experimented with ideas such as customer service, empowering front-line employees to resolve problems, and selectively introducing market forces within government. The author highlights the arguments government executives made for the changes they proposed, traces the way these changes were implemented, and summarizes the impressive results. This approach provides would-be bureaucracy busters with a powerful method for dramatically improving the way government manages the public's business. Generalizing from the Minnesota experience and from similar efforts nationwide, the book proposes a new paradigm that will reframe the perennial debate on public management. With its carefully analyzed ideas, real-life examples, and closely reasoned practical advice, Breaking Through Bureaucracy is indispensable to public managers and students of public policy and administration.
Author: Mark Schwartz
Publisher: It Revolution Press
ISBN: 9781950508150
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
A playbook for mastering the art of bureaucracy from thought-leader Mark Schwartz.
Author: Michael Lipsky
Publisher: Russell Sage Foundation
ISBN: 1610443624
Category : Political Science
Languages : en
Pages : 263
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Book Description
Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.
Author: Saqib Iqbal Qureshi
Publisher: Lioncrest Publishing
ISBN: 9781544509617
Category :
Languages : en
Pages : 300
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Book Description
A democracy should reflect the views of its citizens and offer a direct connection between government and those it serves. So why, more than ever, does it seem as if our government exists in its own bubble, detached from us? In reality, our democracy is not performing as it should, which has left us fed up with a system we no longer trust. Moreover, we lack a mechanism to fix what's broken, because there is no incentive for politicians and civil servants to make government more accountable, efficient, and representative. Saqib Iqbal Qureshi is calling on his fellow citizens to assert their voice in the dialogue of democracy. In The Broken Contract, he puts forth solutions-many involving easy-to-implement technologies. It's up to us to turn the ship around. If you're looking for the best way to start a conversation with your elected and unelected officials, this is the book you need.
Author: Michael Barzelay
Publisher: Univ of California Press
ISBN: 0520224434
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
How policymakers should guide, manage, and oversee public bureaucracies is a question that lies at the heart of contemporary debates about government and public administration. This text calls for public management to become a vibrant field of public policy.
Author: David E. Lewis
Publisher: Stanford University Press
ISBN: 0804766916
Category : Political Science
Languages : en
Pages : 240
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Book Description
The administrative state is the nexus of American policy making in the postwar period. The vague and sometimes conflicting policy mandates of Congress, the president, and courts are translated into real public policy in the bureaucracy. As the role of the national government has expanded, the national legislature and executive have increasingly delegated authority to administrative agencies to make fundamental policy decisions. How this administrative state is designed, its coherence, its responsiveness, and its efficacy determine, in Robert Dahl’s phrase, “who gets what, when, and how.” This study of agency design, thus, has implications for the study of politics in many areas. The structure of bureaucracies can determine the degree to which political actors can change the direction of agency policy. Politicians frequently attempt to lock their policy preferences into place through insulating structures that are mandated by statute or executive decree. This insulation of public bureaucracies such as the National Transportation Safety Board, the Federal Election Commission, and the National Nuclear Security Administration, is essential to understanding both administrative policy outputs and executive-legislative politics in the United States. This book explains why, when, and how political actors create administrative agencies in such a way as to insulate them from political control, particularly presidential control.
Author: Ronald N. Johnson
Publisher: University of Chicago Press
ISBN: 0226401774
Category : Political Science
Languages : en
Pages : 242
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Book Description
The call to "reinvent government"—to reform the government bureaucracy of the United States—resonates as loudly from elected officials as from the public. Examining the political and economic forces that have shaped the American civil service system from its beginnings in 1883 through today, the authors of this volume explain why, despite attempts at an overhaul, significant change in the bureaucracy remains a formidable challenge.
Author: Lars Kolind
Publisher: Prentice Hall Professional
ISBN: 0131736299
Category : Business & Economics
Languages : en
Pages : 261
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Book Description
Although they appear successful, are businesses incubating seeds of disaster? In this book, Kolind helps readers uncover the earliest signs of trouble and reignite a powerful new growth cycle instead of accelerating towards failure.
Author: Tom Rieger
Publisher: Simon and Schuster
ISBN: 1595620540
Category : Business & Economics
Languages : en
Pages : 160
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Book Description
This book takes the reader through a journey of how fear of loss progressively creates barriers and bureaucracy that inevitably cause companies to fail -- and what leaders need to do to overcome these seemingly impenetrable walls. The greatest threat to an organization's success is not always the competition. Often, it is what a company does to itself. Because of fear, companies become plagued with barriers and bureaucracy that limit success, crush employees, and infuse frustration and a sense of futility across the enterprise. It starts with a narrowing of focus, which leads to the first level of bureaucracy: parochialism. Parochialism exists when managers and departments begin to view the world through the filter of their own little silo and build walls made of rules and policies to protect their turf. As businesses grow and become more complex, the second level of bureaucracy is reached: territorialism. While parochialism is about protecting a department from outsiders, territorialism is about controlling those inside the silo. The third and final level of bureaucracy is empire building, which is a response to perceived threats to a department's ability to be self-sufficient. These barriers cost organizations a fortune in inefficiency, turnover, waste, and demoralization. Tearing down these barriers is difficult, but it can be done. Parochialism can be eliminated by resetting rules and policies and refocusing on the ultimate mission of the organization. Territorialism can be eliminated by creating true empowerment, along with appropriate levels of accountability. Empire building can be addressed through shared goals and a set of guiding principles that help act as a referee in decision making. But that's not enough. Managers must also create a culture of courage to enable employees to take advantage of these new freedoms and accountabilities. Courage killers must be rooted out and dealt with swiftly and strongly. Finally, leaders must refocus on mission success rather than just checking off their part of the process, manage reference points, and engage employees. By doing all these things, an organization can become fearless and unstoppable.
Author: Ron Capps
Publisher: Schaffner Press, Inc.
ISBN: 1936182602
Category : Biography & Autobiography
Languages : en
Pages : 289
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Book Description
For more than a decade, Ron Capps, serving as both a senior military intelligence officer and as a Foreign Service officer for the U.S. Department of State, was witness to war crimes, ethnic cleansing, and genocide. From government atrocities in Kosovo, to the brutal cruelties perpetrated in several conflicts in central Africa, the wars in both Aghanistan and Iraq, and culminating in genocide in Darfur, Ron acted as an intelligence collector and reporter but was diplomatically restrained from taking preventative action in these conflicts. The cumulative effect of these experiences, combined with the helplessness of his role as an observer, propelled him into a deep depression and a long bout with PTSD, which nearly caused him to take his own life. Seriously Not All Right is a memoir that provides a unique perspective of a professional military officer and diplomat who suffered (and continues to suffer) from PTSD. His story, and that of his recovery and his newfound role as founder and teacher of the Veterans Writing Project, is an inspiration and a sobering reminder of the cost of all wars, particularly those that appeared in the media and to the general public as merely sidelines in the unfolding drama of world events.
