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Author: H. James Harrington
Publisher:
ISBN: 9780079132895
Category : ISO 9000 Series Standards
Languages : en
Pages : 0
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Book Description
CD-ROM includes: Multimedia overview of book, including case studies -- High tech enablers examples -- Sample forms that support the quality management system -- Free workdraw process mapping software -- Web support database.
Author: William A. Stimson
Publisher: AMACOM/American Management Association
ISBN: 9780814403921
Category : Business & Economics
Languages : en
Pages : 353
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Book Description
ISO 9000 is a series of internationally accepted quality standards for manufacturing and customer service processes. This book aims to show how to go beyond this, both exceeding the standards and sustaining them. It examines how to set up quality systems and how to market them.
Author: H. James Harrington
Publisher:
ISBN: 9780079132895
Category : ISO 9000 Series Standards
Languages : en
Pages : 0
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Book Description
CD-ROM includes: Multimedia overview of book, including case studies -- High tech enablers examples -- Sample forms that support the quality management system -- Free workdraw process mapping software -- Web support database.
Author: Perry Lawrence Johnson
Publisher: McGraw Hill Professional
ISBN: 9780071356558
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
Find out what the new ISO 9000 says and means! There's simply no better introduction to the recent changes in ISO 9000 standards than ISO 9000: The Year 2000 and Beyond, Third Edition. Quality expert Perry L. Johnson brings you up to speed on both AS 9000 and QS 9000, from documenting the quality system to dealing with subcontractors and customers, and designing and producing your product to ensure its quality. Scope out every must-know requirement in management responsibility, contract review, document control, purchasing, process control, inspection, and testing and training. Facilitate evaluation of your company's preparedness for implementation and registration to the standard with a self-assessment test. You also get a sample quality manual, so you know exactly what's expected in that all-important document.
Author: Mercè Bernardo Vilamitjana
Publisher: Documenta Universitaria
ISBN: 8499840795
Category : Technology & Engineering
Languages : en
Pages : 95
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Book Description
The dissemination of the quality movement has been an unprecedented success in terms of the number of both management standards and total quality management models that have been implemented worldwide. \nTo complement these quality management systems, other related business practices have also been introduced, such as, for example, specific management systems in the fields of the environment, occupational hazards, health & safety and social responsibility. Recent trends that seem certain to continue in the near future point toward the implementation of more sectorally-focused management systems and the introduction of integrated management systems as a means of encouraging innovation, and thus of gaining in competitive advantage. \nThe long-term future of quality paradigms remains uncertain, but the impact they have had on business organizations and their contribution to improving their competitiveness are beyond dispute for both academia and business practitioners alike. \n\n
Author: Richard C. Randall
Publisher: Prentice Hall PTR
ISBN:
Category : Business & Economics
Languages : en
Pages : 472
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Book Description
Randall's Practical Guide to ISO 9000 offers well-organized and easy-to-use coverage of how to understand, register for, and implement the new ISO 9000 Standard for certification.
Author: Alka Jarvis
Publisher: Quality Press
ISBN: 0873899725
Category : Business & Economics
Languages : en
Pages : 187
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Book Description
Competitive advantage as it existed in the 1970s and 1980s is no longer valid. Leaders must be ready to adopt the thinking that there is no such thing as long-term competitive advantage anymore, due to the constantly changing landscape, and they will have to repeatedly redefine and redesign business strategies to survive. ISO 9004:2018 represents a major contribution in the application of sound business and quality management systems practices, but authors Jarvis and Palmes help you go beyond it with the current widely used state-of-the-art technologies and practices described in this book. They have spent years evaluating where mature and successful organizations, whether they are small or large, are heading, and are among the group of experts who developed ISO 9004:2018. Topics covered include disruptive technologies, culture for sustained success, organizational identity, leadership, process management, and more.
Author: Jeremy Hope
Publisher: Harvard Business Press
ISBN: 1422141950
Category : Business & Economics
Languages : en
Pages : 406
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Book Description
In Beyond Performance Management, Jeremy Hope and Steve Player offer answers, critically reviewing forty well-known management tools and practices--from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. Hope and Player help you select the right frameworks and approaches based on your organization;'s needs, then offer guidance on implementing each one and extracting its maximum value. For each of the forty tools and practices they review, the authors explain: the nature and effectiveness of the tool or practice, its potential to improve your company's performance; the actions required to maximize the tool's potential, and resources you can use to dig deeper into each practice. WIth its rigorous analysis and solid, practical advice, Beyond Performance Management helps tune out the background noise about performance management tools so you can select the ones your company actually needs.
Author: Ron Basu
Publisher: Routledge
ISBN: 1136370439
Category : Business & Economics
Languages : en
Pages : 200
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Book Description
Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners. This is all very well for multinationals like Motorola or General Electric but how can it help small and medium-sized enterprises or the service industry? How do you ensure that solutions stick? Quality Beyond Six Sigma responds to this challenge and provides a practical implementation of the issues of Six Sigma, Lean Enterprise and Total Quality and aligns the 'hard' sigma message with the softer sustainable 'strategic issues'. The result is FIT SIGMA. The authors utilize major and minor case studies to support principles and learnings of FIT SIGMA and include review examples and self-assessment that underpin the sustainable process. The three major case studies are contributed by General Electric, Dow Chemical and Seagate Technology. Senior Executives and Managers of organizations of all types and sizes, Management Consultants and Students of all disciplines will find this book a stimulating guide to quality and operational excellence.
Author: John Yunker
Publisher: New Riders
ISBN: 0735712085
Category : Electronic books
Languages : en
Pages : 578
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Book Description
Companies know that globalizing their web sites should produce revenue growth. This book aims to show web developers how to do it, presenting spotlights on real companies who have globalized their sites and the benefits they've received.
Author: David Hutchins
Publisher: Routledge
ISBN: 1351345923
Category : Business & Economics
Languages : en
Pages : 379
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Book Description
Winner of the Walter E. Masing Book Prize 2019 at the International Academy for Quality. Perceptions as to the nature of the Quality Sciences and disciplines vary across the world depending on local industrial history. This can cause problems for global organisations who often want to retain the quality policies of the parent company whilst attempting to embrace the approaches familiar to local people. For example, whilst Western organisations have embraced Six Sigma, Lean and other Japanese management techniques, we have tended to adopt them in a hotchpotch fashion, bolting them on without ever understanding the context behind total quality control. In Japan, these concepts are not considered to be standalone but are all part of a seamless companywide matrix of interactive concepts, which can be summed up as company-wide quality work, of, by and for all. In essence, this means that ‘quality’ is everybody’s responsibility from the chief executive downwards. David Hutchins has over several decades worked in all of the cultural blocks and has consistently managed to integrate all of these differences into a single companywide approach. When the concepts covered are integrated into a total company-wide programme, the intention is to make that organisation the best in its business; in Japanese terms this implies ‘Dantotsu’, which means ‘number one thinking’. Accessible and practical in approach, Quality Beyond Borders is split into short sections, each representing a self-contained idea for the reader to digest and reflect on. It is a valuable resource for business practitioners, students and academics alike that will enable you to reach beyond your own borders to implement new ideas with significant results.
