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Author: Sasa Baskarada
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
Contemporary enterprises have in recent times experienced significant changes, most of which have been technologically driven. The result of these gales of change has been an overabundance of information [17]. Yet such information abundance has not necessarily resulted in a more informed organization nor more effective decision making. Enterprises are now managing more information than ever before and are becoming aware of a range of information quality issues. Consequently, IQ problems abound and IQM is becoming ever more important. Many organizations recognize that they are having problems with the quality of information in their Information Systems (IS) however, they often find it difficult to assess their existing IQM capability. For that reason, we propose an IQM Maturity Model as a tool for assessing and enhancing organizational IQM Capability.
Author: Sasa Baskarada
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
Contemporary enterprises have in recent times experienced significant changes, most of which have been technologically driven. The result of these gales of change has been an overabundance of information [17]. Yet such information abundance has not necessarily resulted in a more informed organization nor more effective decision making. Enterprises are now managing more information than ever before and are becoming aware of a range of information quality issues. Consequently, IQ problems abound and IQM is becoming ever more important. Many organizations recognize that they are having problems with the quality of information in their Information Systems (IS) however, they often find it difficult to assess their existing IQM capability. For that reason, we propose an IQM Maturity Model as a tool for assessing and enhancing organizational IQM Capability.
Author: Walter R. McCollum
Publisher: Trafford Publishing
ISBN: 141203650X
Category : Business & Economics
Languages : en
Pages : 115
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Book Description
Foreword After more than two decades since the advent of Total Quality Management, one might think there was nothing left to say regarding its application, but Walter Ray McCollum shows that one would be wrong. Process Improvement in Quality Management Systems: Case Study of Carnegie Mellon's Capability Maturity Model (CMM) explores how a company can obtain Level 3 compliance where an organization's processes for management and engineering activities are formally defined, documented, and integrated into a standard process that is understood and followed by the organization's staff in the development and maintenance of software. Once an organization has reached this level, it has a foundation for continuing progress. New processes and tools can be added with minimal disruption, and new staff members can be easily trained to adapt to the organization's practices. Numerous case studies have been enacted across industries to describe successful, and unsuccessful, implementation of quality management systems and programs. Several generic frameworks for quality management implementation have been proposed to help organizations achieve quality, productivity, and gain a competitive edge. However, few attempts have been made to synthesize frameworks for measuring quality management practices, especially with regard to managing software quality. Phan (2001) found the best-known work concerned with process improvement was the Software Engineering Institute Capability Maturity Model (CMM). However, very few studies have examined the effects of process improvement on quality management systems, and no studies have addressed the variables that impact the effective use of SW-CMM. McCollom mitigates these gaps to offer software development professionals, and developers of quality management systems, the information they need to enhance their effective use of SW-CMM. This book empowers projects, teams, and organizations by giving them the foundation to support reasoned choice, and identify fi ndings relative to the effects of process improvement in quality management systems using SW-CMM, process focus, and risk management training. Marilyn K. Simon, Ph.D. President Math Power
Author: Witold Abramowicz
Publisher: Springer Science & Business Media
ISBN: 1402056346
Category : Computers
Languages : en
Pages : 453
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Book Description
The material collected in this book covers a broad range of applications of computer science methods and algorithms in business practice. It presents cutting edge research in development, implementation, and improvement of computer systems. The computer science and information systems topics covered include data warehouses, ERP, XML, ontologies, rule languages, software engineering and Business Process Management.
Author: Sasa Baskarada
Publisher: Springer Science & Business Media
ISBN: 3834896349
Category : Business & Economics
Languages : en
Pages : 342
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Book Description
Saša Baškarada presents a capability maturity model for information quality management process assessment and improvement. The author employed six exploratory case studies and a four round Delphi study to gain a better understanding of the research problem and to build the preliminary model, which he then applied in seven international case studies for further enhancement and external validation.
Author: Mark C. Paulk
Publisher: Addison-Wesley Professional
ISBN:
Category : Computers
Languages : en
Pages : 472
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Book Description
Principal Contributors and Editors: Mark C. Paulk, Charles V. Weber, Bill Curtis, Mary Beth Chrissis "In every sense, the CMM represents the best thinking in the field today... this book is targeted at anyone involved in improving the software process, including members of assessment or evaluation teams, members of software engineering process groups, software managers, and software practitioners..." From the Foreword by Watts Humphrey The Capability Maturity Model for Software (CMM) is a framework that demonstrates the key elements of an effective software process. The CMM describes an evolutionary improvement path for software development from an ad hoc, immature process to a mature, disciplined process, in a path laid out in five levels. When using the CMM, software professionals in government and industry can develop and improve their ability to identify, adopt, and use sound management and technical practices for delivering quality software on schedule and at a reasonable cost. This book provides a description and technical overview of the CMM, along with guidelines for improving software process management overall. It is a sequel to Watts Humphrey's important work, Managing the Software Process, in that it structures the maturity framework presented in that book more formally. Features: Compares the CMM with ISO 9001 Provides an overview of ISO's SPICE project, which is developing international standards for software process improvement and capability determination Presents a case study of IBM Houston's Space Shuttle project, which is frequently referred to as being at Level 5 0201546647B04062001
Author: Susan Hinkle
Publisher: iUniverse
ISBN: 0595401945
Category : Business & Economics
Languages : en
Pages : 112
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Book Description
"The perfect addition to your reference library, this book offers solid, how-to advice on how to overcome numerous obstacles while successfully implementing your quality management system." Richard Bechtold, PhD, President, Abridge Technology. "Getting started is the hardest thing. In my professional experience with CMMI, Susan Hinkle has been the only person I've ever seen to successfully take companies from 0 to maturity level 2 and capability level 3 in a year." Joanne O'Leary, Lead Appraiser. For many organizations, the time, effort, cost, and culture shock associated with implementing a Quality Management System can be overwhelming. With that in mind, I am hoping to share some of my successes so you can borrow ideas, and avoid some of the pitfalls I stumbled upon. This book includes several informative sections such as: the 'make or buy' decision, cultural change, deciding what system to implement and when, and return on investment which you may find exceedingly useful in your decision making and planning. The intent of this book is to explain the realities of what you could encounter when implementing a Quality Management System, and to discuss the things other books and consultants might not necessarily tell you. This book is intended for use by small commercial and government organizations outside the realms of IT, software development and systems engineering.
Author: Runtong Zhang
Publisher: Springer
ISBN: 364229958X
Category : Business & Economics
Languages : en
Pages : 439
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Book Description
This book contains substantially extended and revised versions of the best papers from the 13th International Conference on Enterprise Information Systems (ICEIS 2011), held in Beijing, China, June 8-11, 2011. The 27 papers included (plus one invited paper) in this volume were carefully reviewed and selected from 57 full papers presented at the conference (out of 402 submissions). They reflect state-of-the-art research that is often driven by real-world applications, thus successfully relating the academic with the industrial community. The topics covered are: databases and information systems integration, artificial intelligence and decision support systems, information systems analysis and specification, software agents and Internet computing, and human-computer interaction.
Author: Eileen Forrester
Publisher: Addison-Wesley Professional
ISBN: 0321685334
Category : Business & Economics
Languages : en
Pages : 1223
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Book Description
CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction. This indispensable book comprises both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick lookup. In addition, the book’s authors have refined the model’s introductory chapters; provided marginal notes to clarify the nature of particular process areas and show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers. The book is divided into three parts. Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecyles in service environments; outline how to start using CMMI; explore how to achieve process improvements that last; and offer insights into the relationships among process areas. Part Two describes generic goals and generic practices, then details the complete set of CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym for easy reference. Part Three contains several useful resources, including CMMI—SVC-related references, acronym definitions, a glossary of terms, and an index. Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement.
Author: Claude Y. Laporte
Publisher: John Wiley & Sons
ISBN: 1119312426
Category : Technology & Engineering
Languages : en
Pages : 624
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Book Description
This book introduces Software Quality Assurance (SQA) and provides an overview of standards used to implement SQA. It defines ways to assess the effectiveness of how one approaches software quality across key industry sectors such as telecommunications, transport, defense, and aerospace. Includes supplementary website with an instructor’s guide and solutions Applies IEEE software standards as well as the Capability Maturity Model Integration for Development (CMMI) Illustrates the application of software quality assurance practices through the use of practical examples, quotes from experts, and tips from the authors
Author: Yeoh, William
Publisher: IGI Global
ISBN: 1466648937
Category : Business & Economics
Languages : en
Pages : 478
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Book Description
Business intelligence initiatives have been dominating the technology priority list of many organizations. However, the lack of effective information quality and governance strategies and policies has been meeting these initiatives with some challenges. Information Quality and Governance for Business Intelligence presents the latest exchange of academic research on all aspects of practicing and managing information using a multidisciplinary approach that examines its quality for organizational growth. This book is an essential reference tool for researchers, practitioners, and university students specializing in business intelligence, information quality, and information systems.
