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Author: Caroline Burau
Publisher: Minnesota Historical Society
ISBN: 9780873516020
Category : Biography & Autobiography
Languages : en
Pages : 220
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Book Description
"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving end of our cries for help." Reader's Digest (Editor's Choice) You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.
Author: Caroline Burau
Publisher: Minnesota Historical Society
ISBN: 9780873516020
Category : Biography & Autobiography
Languages : en
Pages : 220
Get Book Here
Book Description
"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving end of our cries for help." Reader's Digest (Editor's Choice) You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.
Author: Robert B Stone
Publisher:
ISBN:
Category :
Languages : en
Pages : 220
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Book Description
Imagine having the power within yourself to manifest extra money, luck, love, creativity, and a better self-image. You have the power to get what you want out of life. You simply need some celestial assistance. Celestial 911 is your hotline to happiness. Once you learn how to call your guardian angel by wiring into your right brain, you will start to live the life you've always dreamed of.The 24 guided Action Plans in this book will help you break through the left- brain static of limited belief and make a clear connection with the right brain. By performing these Action Plans, you will rewire yourself and reconnect with your original message of no limitations.Read Celestial 911 and make that call today. Your guardian angel is standing by to grant you unlimited wishes.
Author: Penton Overseas, Inc. Staff
Publisher: Penton Kids
ISBN: 9781591252740
Category : Board books
Languages : en
Pages : 0
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Book Description
It's Time to Call 911 offers parents a children's book about emergencies, and how to deal with them.
Author: Megan Miranda
Publisher: Simon and Schuster
ISBN: 1501165445
Category : Fiction
Languages : en
Pages : 400
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Book Description
From the New York Times bestselling author of The Last House Guest—a Reese Witherspoon Book Club pick—comes a “hauntingly atmospheric and gorgeously written page-turner” (Kimberly McCreight, New York Times bestselling author of A Good Marriage) about a young woman plagued by night terrors after a childhood trauma who wakes one evening to find a corpse at her feet. Everyone knows the story of “the girl from Widow Hills.” Arden Maynor was just a child when she was swept away while sleepwalking during a terrifying rainstorm and went missing for days. Strangers and friends, neighbors and rescue workers, set up search parties and help vigils, praying for her safe return. Against all odds, she was found, alive, clinging to a storm drain. The girl from Widow Hills was a living miracle. Arden’s mother wrote a book. Fame followed. Fans and fan letters, creeps, and stalkers. And every year, the anniversary. It all became too much. As soon as she was old enough, Arden changed her name and disappeared from the public eye. Now a young woman living hundreds of miles away, Arden goes by Olivia. She’s managed to stay off the radar for the last few years. But with the twentieth anniversary of her rescue approaching, the media will inevitably renew its interest in Arden. Where is she now? Soon Olivia feels like she’s being watched and begins sleepwalking again, like she did long ago, even waking up outside her home. Until late one night, she jolts awake in her yard. At her feet is the corpse of a man she knows—from her previous life, as Arden Maynor. The girl from Widow Hills is once again at the center of this story in this “compulsive page-turner” (Booklist).
Author: Mitch Frank
Publisher: Viking Juvenile
ISBN: 9780670035823
Category : September 11 Terrorist Attacks, 2001
Languages : en
Pages : 0
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Book Description
EXPLAINS THE HISTORICAL AND RELIGIOUS ISSUES THAT SPARKED TERRORISTS TO ATTACK AMERICA ON SEPTEMBER 11, 2001, INCLUDING INFORMATION ON ISLAM, OSAMA BI LADEN, AND THE MIDDLE EAST.
Author: Jim Marshall
Publisher: Createspace Independent Publishing Platform
ISBN: 9781546435273
Category :
Languages : en
Pages : 414
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Book Description
9-1-1 telecommunicators are heavily exposed to traumatic stressors in the line of duty as our nation's Very First Responders. They struggle with PTSD at a rate believed to be four to five times higher than the general public. These 9-1-1 Professionals and their leaders must be equipped to protect their own well-being, and to safeguard the performance of our 9-1-1 centers facing an ever more demanding future. The 911 Training Institute is proud to announce the release of a book that will finally meet this need: The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1 Center. This volume, edited by Jim Marshall and Tracey Laorenza, brings together an unprecedented group including 9-1-1 frontliners, their managers, joined by subject matter experts in public-safety, mental health and public administration. Together they deliver powerful stories and fascinating science revealing the health risks faced by "9-1-1Pros" and a full spectrum of solutions to manage these risks and optimize the personal and organizational well-being in our 9-1-1 centers. This book stands alone in the 9-1-1 industry and serves as essential training for all front-line dispatchers, supervisors, and managers/directors. It is also imperative reading for all those who influence and benefit from 9-1-1 emergency services: field responders, government officials, mental health professionals; all organizations that aid public-safety agencies; and, all those family and friends who love a dispatcher. Dispatchers face very high stakes every day. Our investment as a nation of 9-1-1 stakeholders in supporting and empowering them must be equally as high.
Author: Peterson's
Publisher: Peterson's
ISBN: 0768940621
Category : Study Aids
Languages : en
Pages : 331
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Book Description
Master the Public Safety Dispatcher/911 Operator Exam provides everything you need to succeed on the exam, including two full-length practice tests, thorough review of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel. Also, expert tips on how to best analyze job announcements and interviewing successfully are included to give you an edge over the competition.
Author: National Institute of Justice (U.S.)
Publisher:
ISBN:
Category : Drug abuse
Languages : en
Pages : 184
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Book Description
Author: Mary Koski
Publisher: Trellis Publishing
ISBN: 9780966328196
Category : Juvenile Fiction
Languages : en
Pages : 38
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Book Description
"Young readers of this exceptionally well-conceived and executed picture book will identify with Pamela and become better equipped to handle emergency 9-1-1 phone calls should the need ever arise."-"Children's Bookwatch "In this instructive story, Pamela learns her address, how to use the telephone, how to dial 9-1-1, and how to recognize an emergency. The style is light and breezy and the illustrations amusing."-Ann Kalkhoff, Children's Book Review Service Impatient Pamela is back with this second edition of her first adventure. She learns all about using the telephone and how to call 9-1-1. She's impatient to make the call, but she needs to learn about true emergencies. When her friend Martin visits and chokes on a bite of his sandwich, it's time for Pamela to stay calm. Will she remember her lessons? Children love going along with Pamela as she saves the day. And Pamela's cat, Meow-Man, is on every page. Winner of The National Parenting Center's Seal of Approval.
Author: United States. Telecommunications Policy Office
Publisher:
ISBN:
Category :
Languages : en
Pages : 74
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Book Description
