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Author: Madeline Bodin
Publisher: CRC Press
ISBN: 148229558X
Category : Computers
Languages : en
Pages : 232
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Book Description
Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.
Author: Claudia Friddell
Publisher: Astra Publishing House
ISBN: 1635923719
Category : Juvenile Nonfiction
Languages : en
Pages : 42
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Book Description
Led by twenty-five-year-old Grace Banker, thirty-two telephone operators — affectionately called "Hello Girls" back in the US — became the first female combatants in World War I. Follow Grace Banker's journey from her busy life as a telephone switchboard trainer in New York to her pioneering role as the Chief Operator of the 1st Unit of World War I telephone operators in the battlefields of France. With expert skill, steady nerves, and steadfast loyalty, the Signal Corps operators transferred orders from commanders to battlefields and communicated top-secret messages between American and French headquarters. After faithfully serving her country —undaunted by freezing weather and fires; long hours and little sleep, and nearby shellings and far off explosions — Grace was the first and only woman operator in the Signal Corps to be awarded the Army's Distinguished Service Medal.
Author: Kristen Padilla
Publisher: Zondervan
ISBN: 0310532191
Category : Religion
Languages : en
Pages : 200
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Book Description
As a woman in the church, it's difficult to know what it means to say "I'm called to ministry." Whether you have been wrestling with that calling for years or are just starting to ask what it means, Now That I'm Called will provide you with guidance and direction on your journey. Perhaps you are feeling the Holy Spirit leading you toward vocational ministry but are unsure of what that means or if you are hearing the voice of the Lord correctly. This book will help you answer these questions and serve as a guide as you walk down this new and unfamiliar path. Author Kristen Padilla answers questions like: What does the Bible say about ministerial calling? Can I, as a woman, be called to gospel ministry? What is the difference between spiritual gifts and ministerial roles within the church? Is there value in obtaining a theological education? Should I go to a Bible college, seminary, or divinity school, and what is the difference between these three? What is the value in having a ministerial mentor and doing internships? What if I feel called to ministry but do not know what type of ministry? Each chapter ends with further questions, exercises, assignments, and stories of real women doing vocational ministry. This is a book that will prepare you for a lifetime of vocational service to God. You will walk away with a biblical understanding of ministerial calling and a robust view of women in gospel ministry, as well as practical tools to help you pursue God's call for your life. X
Author: Jim Estep
Publisher:
ISBN: 9780989517508
Category :
Languages : en
Pages :
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Book Description
A practical resource for the equipping of congregational leaders who serve as elders of the Church.
Author: Aimee Carrillo Rowe
Publisher:
ISBN: 9781452948881
Category : Call center agents
Languages : en
Pages :
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Book Description
Drawing from interviews with agents, trainers, managers, and CEOs at call centers in Bangalore and Mumbai, Answer the Call shows that workers in call centers are not quite in India or America but rather in a state of "virtual migration." Encouraged to steep themselves in American culture, the agents come to internalize and perform Americanness for Americans-and each other.
Author: Kelly Thompson
Publisher: IDW Publishing
ISBN: 9781684052394
Category : COMICS & GRAPHIC NOVELS
Languages : en
Pages : 0
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Book Description
The brilliant ladies of the 2016 film--Abby, Erin, Holtz, and Patty--are back, now in their own series and ready to kick ghost butt! On a routine house call to dispose of a simple Class III spook, the team encounters a truly terrifying Class VII that appears to be feeding on terror. Able to conjure illusions to prey on their greatest fears, it can divide and conquer, and with designs on turning the world into its own nightmare dimension, our ladies may have finally met their match!
Author: Madeline Bodin
Publisher: CRC Press
ISBN: 148229558X
Category : Computers
Languages : en
Pages : 232
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Book Description
Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.
Author: Earl M. Graham, Jr.
Publisher: Createspace Independent Publishing Platform
ISBN: 9781542353618
Category :
Languages : en
Pages : 78
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Book Description
"Answer the Phone: A Conversation About the Call to Ministry" is a great reading for anyone that is currently in prayer about their call to ministry. Author Earl Graham blends current phone features (ringtone, contact list, call waiting, etc.) and personal ministry experience to discuss the dynamics of the call to ministry and serving in other ministry areas. This reading is beneficial to pastors, ministers, ministry leaders and all persons who feel as though God is calling them to a new assignment
Author: David Pogue
Publisher: Simon and Schuster
ISBN: 1982176652
Category : Computers
Languages : en
Pages : 512
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Book Description
Make the most of your iPhone with this witty, authoritative, full-color guide to iOS 14. Apple has sold over 2.2 billion iPhones—but not one has come with a user guide. And with each annual update of iOS, Apple piles on more and more features; at this moment, the Settings app alone bristles with over 1,000 options. In iPhone Unlocked, the #1 bestselling iPhone author David Pogue offers a curated guide to the essential and useful features of the new iPhone 12 family—and all other models that can run the iOS 14 software. A former New York Times tech columnist and bestselling how-to author, no one is better equipped than Pogue to offer expert instruction to this complicated iPhone. With his trademark humor, crystal-clear prose, and 300 full-color illustrations, Pogue guides readers through everything in iOS 14: Home-screen widgets, the new App Library, the all-new Translate app, the redesigned Search, FaceTime, and calling screens, and much more. Whether you’re a new iPhone user or a seasoned veteran, iPhone Unlocked is a gorgeous, authoritative, all-in-one master class on all things iPhone.
Author: Xerxes Mazda
Publisher: Taylor & Francis
ISBN: 1136121013
Category : Technology & Engineering
Languages : en
Pages : 693
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Book Description
The Focal Illustrated dictionary of Telecommunications is an invaluable resource for anyone studying, entering, or already working in the telecommunications industry. * Written by experts with specialist knowledge * Contains essential data for on-the-job use * Includes over 6,000 terms, definitions and acronyms * Has over 350 line drawings * The most comprehensive reference source of this nature A Technical Manager for Nortel Networks, Fraidoon Mazda has held various senior technical posts within the electronics and telecommunications industries. He is editor of the Telcommunications Engineer's Reference Book, now in its second edition, and has also edited a series of eight pocketbooks derived from this major work. Since obtaining his PhD from Cambridge University, Dr. Xerxes Mazda has worked at the Science Museum, London, in various research and management positions. He is currently the Associate Curator of Communications.
Author: Real Bergevin
Publisher: John Wiley & Sons
ISBN: 0470678402
Category : Business & Economics
Languages : en
Pages : 391
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Book Description
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.
