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Author: Susan Wineberg
Publisher:
ISBN: 9780991346608
Category : Architecture
Languages : en
Pages : 460
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Book Description
Author: Susan Wineberg
Publisher:
ISBN: 9780991346608
Category : Architecture
Languages : en
Pages : 460
Get Book Here
Book Description
Author: Richard Retyi
Publisher: Fifth Avenue Press
ISBN: 9781947989030
Category : Art
Languages : en
Pages : 300
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Book Description
Author: Michael Gustafson
Publisher: Grand Central Publishing
ISBN: 1538729105
Category : Body, Mind & Spirit
Languages : en
Pages : 148
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Book Description
A collection of confessional, hilarious, heartbreaking notes written anonymously on a public typewriter for fans of PostSecret and Other People's Love Letters. When Michael Gustafson and his wife Hilary opened Literati Bookstore in Ann Arbor, Michigan, they put out a typewriter for anyone to use. They had no idea what to expect. Would people ask metaphysical questions? Write mean things? Pour their souls onto the page? Yes, no, and did they ever. Every day, people of all ages sit down at the public typewriter. Children perch atop grandparents' knees, both sets of hands hovering above the metal keys: I LOVE YOU. Others walk in alone on Friday nights and confess their hopes: I will find someone someday. And some leave funny asides for the next person who sits down: I dislike people, misanthropes, irony, and ellipses ... and lists too. In Notes From the Public Typewriter Michael and designer Oliver Uberti have combined their favorite notes with essays and photos to create an ode to community and the written word that will surprise, delight, and inspire.
Author: Ari Weinzweig
Publisher: Hyperion
ISBN: 1401305075
Category : Business & Economics
Languages : en
Pages : 125
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Book Description
Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.
Author: Ari Weinzweig
Publisher: Zingerman's Press
ISBN: 0989349403
Category :
Languages : en
Pages : 361
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Book Description
The first in a series of books by Zingerman's co-founding partner Ari Weinzweig examines the basic building blocks of the culture and structure we know now as Zingerman's. These approaches are applicable whether you're running a law office, a library, a restaurant, a record label, a software firm, or an organic farm. They are the behind-the-scenes "secret" stuff that goes into making a very special, sustainable business of any kind. Inc. Magazine calls it one of the Best Books for Business Owners.
Author: Patricia Majher
Publisher: Reedy Press LLC
ISBN: 1681062658
Category : Travel
Languages : en
Pages : 160
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Book Description
Known as home to the University of Michigan, Ann Arbor repeatedly earns a spot as one of the top ten places to live in the US. And its distinctive dining, colorful neighborhoods, and year-round festivals make it a top destination for visitors, too. Thumb through the pages of 100 Things to Do in Ann Arbor Before You Die to make the most of the countless activities, sites, and unique corners of “A-squared.” You’ll find insider tips, curated itineraries, and hidden gems to delight natives and visitors alike. Hit the Kerrytown area to tempt your palate at the farmers market or world-famous Zingerman’s Delicatessen—a destination all its own. Come back every season to sample the festivals: movies in spring, music and art in summer, and don’t forget football in the fall! The Big House is home to the Michigan Wolverines and the nation’s largest stadium. From unexpected cuisine like a Himalayan café to underground cocktail clubs and some of the most eclectic shopping experiences, you’ll find it all through the walkable downtown and beyond. And with local author Patricia Majher at the wheel, you’re bound to find some exciting twists and turns along the way. Come find your own special reasons to love A2 and all the things to do there.
Author: Amy Emberling
Publisher: Chronicle Books
ISBN: 1452157006
Category : Cooking
Languages : en
Pages : 259
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Book Description
This is the must-have baking book for bakers of all skill levels. Since 1992, Michigan's renowned artisanal bakery, Zingerman's Bakehouse in Ann Arbor, has fed a fan base across the United States and beyond with their chewy-sweet brownies and gingersnaps, famous sour cream coffee cake, and fragrant loaves of Jewish rye, challah, and sourdough. It's no wonder Zingerman's is a cultural and culinary institution. Now, for the first time, to celebrate their 25th anniversary, the Zingerman's bakers share 65 meticulously tested, carefully detailed recipes in an ebook featuring more than 50 photographs and bountiful illustrations. Behind-the-scenes stories of the business enrich this collection of best-of-kind, delicious recipes for every "I can't believe I get to make this at home!" treat.
Author: Jonathan Marwil
Publisher: University of Michigan Press
ISBN: 9780472064632
Category : Biography & Autobiography
Languages : en
Pages : 212
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Book Description
A narrative history of Ann Arbor's transformation from frontier community to world-renowned center for learning and research
Author: Edward G. Voss
Publisher: University of Michigan Press
ISBN: 0472118110
Category : Nature
Languages : en
Pages : 1005
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Book Description
A comprehensive guide to Michigan’s wild-growing seed plants
Author: Ken Fischer
Publisher: University of MICHIGAN REGIONAL
ISBN: 0472132024
Category : Biography & Autobiography
Languages : en
Pages : 217
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Book Description
Housed on the campus of the University of Michigan in Ann Arbor, the University Musical Society is one of the oldest performing arts presenters in the country. A past recipient of the National Medal of Arts, the nation’s highest public artistic honor, UMS connects audiences with wide-ranging performances in music, dance, and theater each season.Between 1987 and 2017, UMS was led by Ken Fischer, who over three decades pursued an ambitious campaign to expand and diversify the organization’s programming and audiences—initiatives inspired by Fischer’s overarching philosophy toward promoting the arts, “Everybody In, Nobody Out.” The approach not only deepened UMS’s engagement with the university and southeast Michigan communities, it led to exemplary partnerships with distinguished artists across the world. Under Fischer’s leadership, UMS hosted numerous breakthrough performances, including the Vienna Philharmonic’s final tour with Leonard Bernstein, appearances by then relatively unknown opera singer Cecilia Bartoli, a multiyear partnership with the Royal Shakespeare Company, and artists as diverse as Yo-Yo Ma, Jawole Willa Jo Zollar, Elizabeth Streb, and Nusrat Fateh Ali Khan. Though peppered with colorful anecdotes of how these successes came to be, this book is neither a history of UMS nor a memoir of Fischer’s significant accomplishments with the organization. Rather it is a reflection on the power of the performing arts to engage and enrich communities—not by handing down cultural enrichment from on high, but by meeting communities where they live and helping them preserve cultural heritage, incubate talent, and find ways to make community voices heard.
