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The Official Introduction to the ITIL Service Lifecycle

The Official Introduction to the ITIL Service Lifecycle PDF Author: OGC - Office of Government Commerce
Publisher: The Stationery Office
ISBN: 9780113310616
Category : Business & Economics
Languages : en
Pages : 256

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Book Description
ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.