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Author: Nathan A. Bowling
Publisher: Cambridge University Press
ISBN: 1108132669
Category : Business & Economics
Languages : en
Pages : 599
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Book Description
Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.
Author: Nathan A. Bowling
Publisher: Cambridge University Press
ISBN: 1108132669
Category : Business & Economics
Languages : en
Pages : 599
Get Book Here
Book Description
Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.
Author: Robert Geffner
Publisher: Psychology Press
ISBN: 9780789028426
Category : Business & Economics
Languages : en
Pages : 276
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Book Description
The articles in this collection discuss violence and abuse at work and in school. Contributors discuss practical strategies that foster a sense of safety, dignity, growth, creativity, and social support in every organization. Topics include: the quantitative and qualitative methods that document the long-term effects of trauma and the effectiveness of interventions, the role of perceptions in gauging workplace hostility, a personality test to identify an aggressive personality and much more.
Author: Mark Braverman
Publisher: Routledge
ISBN: 1136438157
Category : Business & Economics
Languages : en
Pages : 271
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Book Description
Learn guidelines for diagnosis, treatment, prevention, and intervention! As violence and abusiveness become increasingly prevalent in our schools and workplaces, our sense of safety suffers a heavy toll. Aggression in Organizations: Violence, Abuse, and Harassment at Work and in Schools presents a wide range of research, perspectives, and approaches to violence and abuse at work and in school. Respected authorities discuss practical strategies that foster a sense of safety, dignity, growth, creativity, and social support in every organization. Topics include: the quantitative and qualitative methods that document the long-term effects of trauma and the effectiveness of interventions the role of perceptions in gauging workplace hostility a personality test to identify an aggressive personality the role of organizational frustration in forming aggressive behaviors the effects of a teacher’s emotional abuse of a student two forms of workplace abuse, “bullying” and “mobbing” and many more! Aggression in Organizations discusses in depth the effects of physical violence, sexual and emotional abuse, and bullying in various situations and institutions. Case studies illustrate examples that bring the latest empirical and applied research into clear focus. Insights are revealed into what can be done to prevent a future filled with violence as well as guidelines for treating people affected by aggressive acts. Each chapter is well-referenced and many include helpful diagrams and tables to enhance clarity. Aggression in Organizations presents and explains: an overview of workplace and school violence protection a ten year clinical case study of an incident of workplace violence factors influencing women’s perceptions of a sexually hostile workplace the emotionally abusive workplace identifying the aggressive personality organizational frustration and aggressive behaviors creating respectful, productive workplaces emotional abuse in the classroom adult-student sexual harassment a qualitative analysis of students and parents’ immediate reactions to the shootings at Columbine High School a school-wide bullying prevention program for elementary students Aggression in Organizations is essential reading for psychologists, educators, organizational consultants, human resource professionals, school counselors, and social workers.
Author: Marc McElhaney
Publisher: AuthorHouse
ISBN: 1418461954
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Violence in the workplace has risen to "epidemic" proportions according to the Centers of Disease Control. In this volume, Dr. Marc McElhaney, a specialist in workplace violence, presents a comprehensive guide that no manager can do without when having to prepare for these potentially dangerous and often disruptive events. These are situations that often seem to explode in the workplace without warning, when in fact, they have often long incubated outside the manager's awareness. Utilizing a risk management approach that focuses on the process of how these situations evolve, as opposed to an oversimplified presentation of "profiles", will provide the manager with the needed tools to prevent and effectively intervene, to ensure a safe and cost-effective resolution. This book takes a comprehensive view that covers the broad range of aggression control strategies that an organization can utilize, from the fundamental building blocks of a primary prevention program to specific techniques that the manager can use to defuse and stabilize situations that are already threatening to explode. In between, the author presents a step-by-step description of the assessment and intervention process that should occur when and if an organization is faced with a potentially dangerous set of circumstances. Specific high-risk situations, such as employee termination, are discussed in detail, along with strategies that Dr. McElhaney has found to be particularly effective when having to stabilize, control and ultimately ensure a safe and long-lasting conclusion. Utilizing an approach that combines his knowledge and experience from the fields of threat assessment, risk management, conflict resolution and crisis negotiation, the author focuses on an approach that not only addresses the organization's immediate needs, but which also strives for a resolution and management plan that addresses long-term safety concerns.
Author: Duncan Chappell
Publisher: International Labour Organization
ISBN: 9789221179481
Category : Business & Economics
Languages : en
Pages : 390
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Book Description
Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action.
Author: Maureen Duffy
Publisher: Oxford University Press
ISBN: 0199929556
Category : Business & Economics
Languages : en
Pages : 257
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Book Description
Overcoming Mobbing is an informative, comprehensive guidebook written for the victims of mobbing and their families who often can't make sense of the experience or mobilize resources for recovery.
Author: Joseph J. Hurrell
Publisher: SAGE
ISBN: 0761930620
Category : Business & Economics
Languages : en
Pages : 705
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Book Description
"This is a valuable resource for researchers and practitioners in the fields of Industrial and Organizational Psychology, Human Resources, Health Psychology, Public Health, and Employee Assistance Programs. It is also an excellent textbook for graduate courses in Organizational Behavior, Occupational Health Psychology, and Organizational Psychology."--
Author: Alexander Abdennur
Publisher: University of Alberta
ISBN: 1772125318
Category : Psychology
Languages : en
Pages : 217
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Book Description
In Camouflaged Aggression in Organizations, Alexander Abdennur unveils his theory of two modes of aggression in organizations: confrontational and camouflaged. Focusing on camouflaged aggression, he describes patterns of behaviour and shows how these intersect with personality and sociocultural factors. He defines the effects of non-confrontational aggression in terms of organizational and mental health. In discussing prevention and control of this harmful behaviour, Abdennur recommends a cognitive approach to manage workplace hostility in businesses, the public sector, and not-for-profit organizations. Professionals, professors, and students of psychology, organizational behaviour, and criminology will find this a necessary and insightful resource.
Author: Suzy Fox
Publisher: Amer Psychological Assn
ISBN: 9781591471653
Category : Business & Economics
Languages : en
Pages : 329
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Book Description
Counterproductive work behavior (CWB) encompasses a spectrum of actions that harm employees or organizations. These behaviors include bullying, emotional abuse, revenge, retaliation, mobbing, and aggression. This volume examines the conditions and events that contribute to CWB, as well as the steps organizations might take to combat it.
Author: Steven Scott Wilder
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 180
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Book Description
Features: Written by two respected authorities in the field of aggression management, Steven S. Wilder and Chris Sorensen, the text applies their techniques to all areas of health care - pre-hospital, acute, and long-term care. Includes talk-down techniques, types and use of restraints, legal considerations, and risk management implications. Details the simple, yet effective aggression continuum with which one can judge the appropriate response to different aggression levels. Other titles of Interest: Hopson, Burnout to Balance (0-13-007806-9) Nixon, Communicable Diseases (0-13-084384-9) Beasley, Understanding 12-Lead EKGs (0-8359-8571-7).
