A SEM Approach to Indian Mobile Telecom Services Sector

A SEM Approach to Indian Mobile Telecom Services Sector PDF Author: VIKAS GAUTAM
Publisher:
ISBN: 9783659266935
Category :
Languages : en
Pages : 0

Get Book Here

Book Description

A SEM Approach to Indian Mobile Telecom Services Sector

A SEM Approach to Indian Mobile Telecom Services Sector PDF Author: VIKAS GAUTAM
Publisher:
ISBN: 9783659266935
Category :
Languages : en
Pages : 0

Get Book Here

Book Description


Modeling the Barriers of Indian Telecom Services Using ISM and MICMAC Approach

Modeling the Barriers of Indian Telecom Services Using ISM and MICMAC Approach PDF Author: Faisal Talib
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

Get Book Here

Book Description
Purpose - The purpose of this paper is to identify the potential barriers of telecom services and develop relationships among them using interpretive structural modeling (ISM) in the Indian telecom sector. Further, this paper intends to find the driving and dependence powers of telecom barriers, using MICMAC (Matriced' Impacts Croise=s Multiplication Applique=ea=un Classement) analysis. Design/methodology/approach - A group of experts from telecom sector and academia was consulted and the ISM was used to develop the contextual relationship among identified barriers of telecom services. The results of ISM are used as an input to MICMAC analysis, to further classify identified barriers based on their driving and dependence powers. Findings - This paper has identified 11 barriers of telecom services from the literature review and opinion of experts, and a contextual relationship model was developed using the ISM technique. The paper further studied barriers based on their driving and dependence powers using MICMAC analysis that classifies them into four clusters. The results identified the barriers such as “lack of adequate investment in infrastructure expansion”, “interference of private operators”, “legal and regulatory issues”, “lack of maintenance culture” and “lack of financial resources and high cost” as strategic-level barriers that, if dealt with carefully, can help overcome the effect of other barriers preventing the effective performance of the Indian telecom sector. Research limitations/implications - Although, there are a number of barriers that affect the performance of telecom services, existing theories, models and frameworks have focused on identification of factors, their implementation and benefits, and thus, these theories lack a holistic view in understanding those barriers which hinder the performance of the telecom sector. Top-managers and policymakers need to be more concerned about these barriers so that the performance of the Indian telecom sector could be improved. Originality/value - A thorough literature review has revealed that no such study has been undertaken that provides any clear understanding of the barriers of telecom services, linkages between them and hierarchical relationships among the barriers.

India's Telecommunications Industry

India's Telecommunications Industry PDF Author: Ashok Desai
Publisher: SAGE
ISBN: 9780761934127
Category : Business & Economics
Languages : en
Pages : 300

Get Book Here

Book Description
This book analyzes the growth of the Indian telecommunications industry in the era of liberalization - a period which has witnessed significant changes. Providing a detailed critique of government policy and of industry regulation, the author of this book maintains that the healthy growth of the industry requires a radical change in the entire policy approach. He questions the general impression that the telecommunications industry has been a great success. He offers an alternative way forward describing an efficent system of public policy generated through open public debate.

Is Loyalty Dead?

Is Loyalty Dead? PDF Author: Farzana Quoquab
Publisher: Partridge Publishing Singapore
ISBN: 1482866102
Category : Social Science
Languages : en
Pages : 104

Get Book Here

Book Description
This book is for those who are interested to know more about the recent trend of service loyalty and service switching among mobile phone service users. This timely and important book is an essential guide for researchers, policy makers, managers, and marketers to develop an insight to better strategize and effectively implement loyalty programs and prevent their customers from switching. The term loyalty is acknowledged as an important indicator of the likely success of a service business, whereas switching costs a service firm the customers future revenue stream. However, recent research revealed that, in many industries, satisfied customers also tend to switch. This book discusses the role of switching cost and consumer innovativeness in explaining consumers switching tendency. Last but not the least, this book offers a richer explanation about loyalty and switching phenomena than past studies that mostly discussed these two constructs in isolation. Nowadays, divided loyalty as well as switching became a common issue, which made it difficult for the company managers to retain their customers for a long time. With no exception, the mobile phone service market is also filled with divided loyal ones as well as switchers. This book presents some depth and breadth strategies for the mobile phone network service providers in order to manage such promiscuous customers.

System Dynamics Integrative Modeling and Simulation for Mobile Telephony Innovation Diffusion

System Dynamics Integrative Modeling and Simulation for Mobile Telephony Innovation Diffusion PDF Author: Sanjay Bhushan
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

Get Book Here

Book Description
In the recent times, India has emerged as one of the fastest growing telecom markets in the world and witnessed a telecommunication revolution brought about by a collaboration of government, industry, and the scientific community. It has truly been a success story of indigenous technology development and effective diffusion management of mobile telephony services. In the present paper, a system dynamics integrated model of Indian telecommunication sector (Mobile Telephony) has been calibrated to demonstrate the nature of interactions among system variables and the resultant outcome which assume degrees of importance at different stages of the diffusion/adoption process in the Indian telecom sector. The work done here proves how the application of system dynamics modeling and simulation coupled with soft computational neural networking can improve the holistic understanding of the dynamic structural complexities and forces of telecom diffusion. Simulation results show the potential of system dynamics as a promising tool to capture and predict the structural behavior of innovation diffusion process.

Challenges and Growth of Indian Telecom Sector

Challenges and Growth of Indian Telecom Sector PDF Author: D. Amutha
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

Get Book Here

Book Description
India has emerged as one of the youngest and fastest growing economies in the world today. One of the sectors that has shown the signs of profitability and contributed significantly to the country's economy is the telecom industry. In fact, the Indian telecom market has gained recognition as one of the most lucrative markets globally. The vast rural market holds a huge potential to drive the future growth of the telecom companies. Further, the government's initiatives for increasing the telecom connectivity in rural areas are also likely to aid the telecom service providers to extend their services in the unconnected rural areas. The Indian Telecommunications network with 621 million connections (as on March 2010) is the third largest in the world. The sector is growing at a speed of 45% during the recent years. This rapid growth is possible due to various proactive and positive decisions of the Government and contribution of both by the public and the private sectors. The rapid strides in the telecom sector have been facilitated by liberal policies of the Government that provides easy market access for telecom equipment and a fair regulatory framework for offering telecom services to the Indian consumers at affordable prices. Presently, all the telecom services have been opened for private participation. The paper examines the changing landscape of telecom sector in the terms of challenges and opportunities. The Indian mobile subscriber base is likely to sustain the rapid growth recorded in the past few years. Presence of skilled labour pool, improving telecom infrastructure, favourable demographics, rising disposable incomes of consumers, declining tariffs, increasing demand, growing attraction for mobiles with new features and greater availability of handsets at lower prices, are expected to continue driving the growth of the telecom sector, going forward. The growth of India as a knowledge based economy will not be possible without the growth and expansion of the Indian telecommunications and IT sectors. This symbiotic relationship is not lost on the government which has attempted to back the telecommunications sector by fostering an encouraging regulatory scenario. This has not only helped the telecommunications sector to evolve in a dynamic manner but has enabled it to attract foreign investments. Telecom spectrum is a scarce resource and with so many scams happening right under the government's nose, it is no surprise that the situation looks quite grim. But despite all the hiccups, the future is fresh with promise as each day; the mobile is finding more acceptances and becoming an inevitable part of our lives. Perhaps, that is a single shimmer of hope that is keeping the sector going. The area which needs immediate attention is the need for flexibility in the regulatory mechanism. The telecom legislation at present seems to be archaic laws and the need of the industry right now is a mechanism that can continuously adapt itself to the changing needs of the industry. There is no doubt at all that the coming years are going to be exciting years for the Indian telecom sector.

Strategic Analysis of Recent Changes in Indian Telecom Sector

Strategic Analysis of Recent Changes in Indian Telecom Sector PDF Author: Bharat Kukreti
Publisher: LAP Lambert Academic Publishing
ISBN: 9783843385992
Category :
Languages : en
Pages : 92

Get Book Here

Book Description
Due to its large potential, Indian telecom space has attracted huge FDI over the period of time, bringing together at present 16 operators in Indian telecom space. Led by market competition and falling tariff, mobile services diffused at much faster rate resulting exponential growth of telecom services. However recent changes in Indian telecom sector, on account of regulatory and market forces made it go through the turbulent phase manifested in the form of price war, declining ARPU and denting bottom line notwithstanding increased number of subscribers. In this context, this Book critically examines relevant market forces based on the Strategic framework of 'Flowing Stream Strategy' and assess its overall impact on the Indian telecom business. Thereafter Book also captures global telecom market trends by benchmarking Indian telecom space in terms of operating parameters like ARPU, MOU, Profitability etc to that of 184 leading global telecom operators spread across the globe.And suggest remedial steps.

Enhancement of Telecom Services in Rural Areas of India

Enhancement of Telecom Services in Rural Areas of India PDF Author: Kityo Peter
Publisher: LAP Lambert Academic Publishing
ISBN: 9783848400133
Category :
Languages : en
Pages : 60

Get Book Here

Book Description
The mobile telecom industry has begun to consider 'the next billion' users while the markets all over the world approach saturation. These next billion users are the rural populations; India and China are prime examples with the opportunity of high rural masses. India not China will be the greatest contributor adding to 294million subscriptions, and an average of 8million wireless subscriber base per month. The huge rural digital divide between the rich and the poor, the urban and the rural populace designate the increasing existing divide necessitated. In addition, a massive economy over 50% of India's total GDP, almost same numbers of middle to high income households in rural areas with (21.16 m), as to (23.22 m) in urban India. Rural Indians are to pay for mobile services only around $3 per month as the cost base geared to the average revenue per user (ARPU) levels. India's mobile telecom sector is to be enhanced according to the state commitments on an unequal access to communication, the huge population of over 720 million people in 630,000 villages across 3.2 million square miles waits for the services and the market that is still under penetrated.

Marketing of Telecom Services

Marketing of Telecom Services PDF Author: Katta Rama Mohana Rao
Publisher:
ISBN: 9788183567183
Category : Education
Languages : en
Pages : 312

Get Book Here

Book Description


System Dynamics Integrative Modeling in the Diffusion Dynamics of Indian Telecom Sector

System Dynamics Integrative Modeling in the Diffusion Dynamics of Indian Telecom Sector PDF Author: Sanjay Bhushan
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

Get Book Here

Book Description
In recent times, India has emerged as one of the fastest growing telecom markets in the world and witnessed a telecommunication revolution brought about by a collaboration of government, industry, and the scientific community. From a situation where an applicant had to wait three years to obtain a telephone connection to a position where telephone companies are wooing consumers, it has been a success of indigenous technology development and effective diffusion management. Derived from the insight gained in the course of literature research and interaction with industry experts, in this paper, a system dynamics integrated model of Indian telecommunication sector (Mobile Telephony) has been calibrated to demonstrate the nature of interactions among system variables and the resultant outcome which assume degrees of importance at different stages of the diffusion/adoption process in the Indian telecom sector. From a supply chain perspective, the study has encompassed system modeling of the entire 'supply-line' of Telecom diffusion i.e. Supply-side dynamics (R&D, Infrastructure, Production & Promotion), Adoption-dynamics (Potential Adopters, Rate of Adoption and Number of Adopters) and Market-side dynamics (Subscription demand, Revenue and Profitability) The work done here proves how the application of system dynamics modeling and simulation can contribute in a meaningful way to improve the holistic understanding of the dynamic structural complexities and forces driving and arising from the supply line of telecom diffusion. Several model simulations show the potential of using system dynamics as a promising modeling approach to capture, integrate and predict the structural behavior of innovation diffusion process. In the end, a novel interface of neural net has been explored to perform sensitivity analysis and a scenario projection of multiple usage situations has also been conducted.