A Practical Guide to Dealing with Difficult Stakeholders

A Practical Guide to Dealing with Difficult Stakeholders PDF Author: Jake Holloway
Publisher: Routledge
ISBN: 1351962027
Category : Business & Economics
Languages : en
Pages : 155

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Book Description
All project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that you will often come across on projects. It then provides practical ideas, techniques and methods that will help the project manager to effectively manage the impact of these stakeholders on the project. As projects get larger and more complicated, the role and influence of stakeholders grows too. A Practical Guide to Dealing with Difficult Stakeholders will provide your project teams with the basis for a more sophisticated and resilient approach to stakeholder management.

A Practical Guide to Dealing with Difficult Stakeholders

A Practical Guide to Dealing with Difficult Stakeholders PDF Author: Jake Holloway
Publisher: Routledge
ISBN: 1351962027
Category : Business & Economics
Languages : en
Pages : 155

Get Book Here

Book Description
All project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that you will often come across on projects. It then provides practical ideas, techniques and methods that will help the project manager to effectively manage the impact of these stakeholders on the project. As projects get larger and more complicated, the role and influence of stakeholders grows too. A Practical Guide to Dealing with Difficult Stakeholders will provide your project teams with the basis for a more sophisticated and resilient approach to stakeholder management.

A Practical Guide to Dealing with Difficult Stakeholders

A Practical Guide to Dealing with Difficult Stakeholders PDF Author: Mr David Bryde
Publisher: Gower Publishing, Ltd.
ISBN: 1472401662
Category : Business & Economics
Languages : en
Pages : 123

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Book Description
All project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that you will often come across on projects. It then provides practical ideas, techniques and methods that will help the project manager to effectively manage the impact of these stakeholders on the project. As projects get larger and more complicated, the role and influence of stakeholders grows too. A Practical Guide to Dealing with Difficult Stakeholders will provide your project teams with the basis for a more sophisticated and resilient approach to stakeholder management.

Further Advances in Project Management

Further Advances in Project Management PDF Author: Darren Dalcher
Publisher: Routledge
ISBN: 1315464357
Category : Business & Economics
Languages : en
Pages : 275

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Book Description
Projects are ubiquitous to modern society, yet, concerns around successful delivery, value realisation, resilience and making change stick force a significant re-evaluation of the scope and extent of the ‘normal’ project discourse. The common thread for all of this is around capabilities, skills, attitudes, values and perspectives that are needed for successful delivery and the sustained realisation of interest, relationships, benefit, value and impact. The chapters collated in this volume bring together leading authorities on topics that are relevant to the management, leadership, governance and delivery of projects. Topics include people, communication, ethics, change management, value realisation, benefits, complexity, decision-making, project assurance, communication, knowledge management, big data, project requirements, business architecture, stakeholder engagement, strategy, users, systems thinking and resilience. The main aims of the collection are to reflect on the state of practice within the discipline; to propose new extensions and additions to good practice; to offer new insights and perspectives; to distil new knowledge; and to provide a way of sampling a range of the most promising ideas, perspectives and styles of writing from some of the leading thinkers and practitioners in the discipline.

Performance Coaching for Complex Projects

Performance Coaching for Complex Projects PDF Author: Tony Llewellyn
Publisher: Routledge
ISBN: 1317082532
Category : Business & Economics
Languages : en
Pages : 169

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Book Description
Performance Coaching for Complex Projects recognises a world of complex undertakings for which the common transactional mindsets and methodologies will not produce the required results. The author advocates, instead, the novel concept that the project manager or team leader should coach the team as part of their role. Managing complexity requires greater use of influence and less reliance on coercion. Learning how to recognise the clues that reveal personal preferences, character traits and motivations will allow you to communicate in a way that recognises how different team members see the world. Team coaching helps the project team work together to think through their issues and then collectively implement the solution. Tony Llewellyn has structured his book in two parts. Part I looks at the challenges of complexity and makes the case for a shift from a transactional directive mindset to a transformational coaching philosophy. Part II introduces a model of project team coaching including the processes and methodologies that have been shown to be effective in improving team performance. Complex projects are invariably messy, not least because of the human factors associated with them. Performance Coaching for Complex Projects is essential reading for anyone responsible for managing in uncertain, challenging and changing environments.

Routledge Handbook of Planning and Management of Global Strategic Infrastructure Projects

Routledge Handbook of Planning and Management of Global Strategic Infrastructure Projects PDF Author: Edward Ochieng
Publisher: Routledge
ISBN: 1000330087
Category : Technology & Engineering
Languages : en
Pages : 695

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Book Description
This book examines complex challenges in managing major strategic economic and social infrastructure projects. It is divided into four primary themes: value-based approach to infrastructure systems appraisal, enabling planning and execution, financing and contracting strategies for infrastructure systems and digitising major infrastructure delivery. Within these four themes, the chapters of the book cover: the value and benefits of infrastructure projects planning for resilient major infrastructure projects sustainable major infrastructure development and management, including during mega events improving infrastructure project financing stakeholder engagement and multi-partner collaborations delivering major infrastructure projects effectively and efficiently whole-life-cycle performance, operations and maintenance relationship risks on major infrastructure projects public-private partnerships, design thinking principles, and innovation and technology. By drawing on insights from their research, the editors and contributors bring a fresh perspective to the transformation of major strategic infrastructure projects. This text is designed to help policymakers and investors select and prioritise their infrastructure needs beyond the constraining logic of political cycles. It offers a practical set of recommendations for governments on attracting private capital for infrastructure projects while creating clear social and economic value for their citizens. Through theoretical underpinning, empirical data and in-depth informative global case studies, the book presents an essential resource for students, researchers, practitioners and policymakers interested in all aspects of strategic infrastructure planning, project management, construction management, engineering and business management.

Net Present Value and Risk Modelling for Projects

Net Present Value and Risk Modelling for Projects PDF Author: Martin Hopkinson
Publisher: Routledge
ISBN: 1351915258
Category : Business & Economics
Languages : en
Pages : 246

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Book Description
The Net Present Value (NPV) forecast lies at the heart of the business case on many projects. Martin Hopkinson's guide explains when, why and how NPV models should be built for projects and how this approach can be integrated with the risk management process. NPV models tend to be used during the earliest phases of a project as the business case is being developed. Typically, these are the stages when uncertainty is at its highest and when the opportunities to influence the project's plan are at their greatest. This book shows how project financial forecasting and risk management principles can be used to both improve NPV forecasts and to shape the project solution into one that is risk-robust. The text is sufficiently broad to be practicable for first-time users to employ the methods described. But it also contains insights into the process that are likely to be new to the majority of experienced practitioners. All users should find that the models used in this book will help to provide useful templates for exploiting the techniques that are used.

The Practical Guide to Environmental Community Relations

The Practical Guide to Environmental Community Relations PDF Author: Carol J. Forrest
Publisher: John Wiley & Sons
ISBN: 9780471163886
Category : Technology & Engineering
Languages : en
Pages : 356

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Book Description
A complete, forward-thinking guide to environmental communityrelations procedures and program development The Practical Guide to Environmental Community Relations offers acomprehensive hands-on framework for working successfully withcommunity residents and other stakeholders to prevent, resolve, orminimize conflicts on environmental issues. Featuring detailedchecklists, forms, and worksheets, the book equips you withready-to-use knowledge and skills in key areas of environmentalcommunity relations development: * Community assessment--how to identify stakeholders and concerns,determine assessment parameters, conduct interviews, analyze data,and report findings * Communications--how to develop a powerful communications programthrough written materials, personal communications, and focusedmedia strategy, and how the essential principles of technical,crisis, and risk communication fit within the context of communityrelations * Community relations techniques--how to manage public meetings,tours, availability sessions, and other events, plus advice on howto create and run Community Advisory Panels (CAPs) * Community relations programs--how to plan and implement programseffectively, including establishing common goals and working withstakeholders constructively to achieve positive results * Environmental regulations--including RCRA, CERCLA/SARA, NCP,NPDES, EPCRA, and Clean Air Act Accidental Release Prevention andRisk Management Programs * Cutting-edge issues--investigation and cleanup of contaminatedsites, permitting of facilities, federal facilities programs,environmental justice, and more Complete with mini-case studies revealing important do's and don'tsof community outreach in action, this accessible guide is a vitalresource for private and public sector professionals working inenvironmental and facilities management, community relations,public affairs, and law.

A Practical Guide to Managing Information Security

A Practical Guide to Managing Information Security PDF Author: Steve Purser
Publisher: Artech House
ISBN: 9781580537032
Category : Business & Economics
Languages : en
Pages : 284

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Book Description
This groundbreaking book helps you master the management of information security, concentrating on the recognition and resolution of the practical issues of developing and implementing IT security for the enterprise. Drawing upon the authors' wealth of valuable experience in high-risk commercial environments, the work focuses on the need to align the information security process as a whole with the requirements of the modern enterprise, which involves empowering business managers to manage information security-related risk. Throughout, the book places emphasis on the use of simple, pragmatic risk management as a tool for decision-making. The first book to cover the strategic issues of IT security, it helps you to: understand the difference between more theoretical treatments of information security and operational reality; learn how information security risk can be measured and subsequently managed; define and execute an information security strategy design and implement a security architecture; and ensure that limited resources are used optimally. Illustrated by practical examples, this topical volume reveals the current problem areas in IT security deployment and management. Moreover, it offers guidelines for writing scalable and flexible procedures for developing an IT security strategy and monitoring its implementation. You discover an approach for reducing complexity and risk, and find tips for building a successful team and managing communications issues within the organization. This essential resource provides practical insight into contradictions in the current approach to securing enterprise-wide IT infrastructures, recognizes the need to continually challenge dated concepts, demonstrates the necessity of using appropriate risk management techniques, and evaluates whether or not a given risk is acceptable in pursuit of future business opportunities.

Managing Project Stakeholders

Managing Project Stakeholders PDF Author: Tres Roeder
Publisher: John Wiley & Sons
ISBN: 1118504275
Category : Business & Economics
Languages : en
Pages : 261

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Book Description
The keys to project management success delivered by one of the world's most respected experts in the field Why do some project managers achieve their project goals while others fail? Drawing on his years of experience as a recognized global expert on project management and organizational change, author Tres Roeder answers that question, and lays out a proven path to project success. Focusing on the major differences between project management and other types of management—not least of them being the temporary nature of projects versus the repetitive nature of most managerial tasks—Roeder describes best practices in all key areas of managing project stakeholders. A recognized global expert on project management provides the foundational elements required for project management success Contributes toward the fulfillment of the continuing education required every three years to maintain PMP® accreditation Uses real-world scenarios and relevant case studies to present project management concepts to beginning and intermediate PMP®s Contains chapters on Leadership, Buy In, and Negotiation for more advanced project managers (PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)

Systems Approaches to Managing Change: A Practical Guide

Systems Approaches to Managing Change: A Practical Guide PDF Author: Martin Reynolds
Publisher: Springer Science & Business Media
ISBN: 1848828098
Category : Computers
Languages : en
Pages : 321

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Book Description
In a world of increasing complexity, instant information availability and constant flux, systems approaches provide the opportunity of a tangible anchor of purpose and iterate learning. The five approaches outlined in the book offer a range of interchangeable tools with rigorous frameworks of application tried and tested in the ‘real world’. The frameworks of each approach form a powerful toolkit to explore the dynamics of how societies emerge, how organisations create viability, how to facilitate chains of argument through causal mapping, how to embrace a multiplicity of perspectives identifying purposeful activity and how to look for the bigger picture across multiple disciplines. Systems Approaches offers an excellent first introduction for those seeking to understand what ‘systems thinking’ is all about as well as why the tools discussed herein should be applied to management and professional practice. This book provides a practical guide, and the chapters stand alone in explaining and developing each approach.