Author: Edward J. Valeau
Publisher: Routledge
ISBN: 1000388123
Category : Education
Languages : en
Pages : 183
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Book Description
This practical resource helps aspiring leaders demystify the challenges associated with becoming a community college president. Building on existing scholarship and research related to historical origins of the community college, this book explores the role and function of the presidency, discusses existing demographics and the importance of meeting the needs of a diverse student population, and unpacks the required competencies and leadership challenges related to becoming a community college president. Including real voices from award-winning and current presidents as well as a step-by-step approach to attaining the position, this is an important resource that speaks to the needs of today and tomorrows’ community college leaders.
Author: Brian C. Mitchell
Publisher: JHU Press
ISBN: 1421424770
Category : Education
Languages : en
Pages : 217
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Book Description
How can colleges stay relevant in the twenty-first century? Residential colleges are the foundation on which US higher education is based. These institutions possess storied traditions fondly cherished by students, alumni, and faculty. There is no denying, however, that all colleges today struggle with changing consumer preferences, high sticker prices, and aging infrastructure. Technological and pedagogical alternatives—not to mention growing political pressure—present complex challenges. What can colleges and smaller universities do to stay relevant in today’s educational and economic climate? In their concise guide, How to Run a College, Brian C. Mitchell and W. Joseph King analyze how colleges operate. Widely experienced as trustees, administrators, and faculty, they understand that colleges must update their practices, monetize their assets, and focus on core educational strategies in order to build strong institutions. Mitchell and King offer a frank yet optimistic vision for how colleges can change without losing their fundamental strengths. To survive and become sustainable, they must be centers of dynamic learning, as well as economic engines able to power regional, state, and national economies. Rejecting the notion that American colleges are holdovers from a bygone time, How to Run a College shows instead that they are centers of experimentation and innovation that heavily influence higher education not only in the United States but also worldwide.
Author: Heath Boice-Pardee
Publisher:
ISBN: 9781948658034
Category : Electronic books
Languages : en
Pages : 198
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Book Description
Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and hospitality sectors. Our authors are deeply embedded in customer service initiatives and have certified hundreds of higher-ed professionals at Academic Impressions' customer service trainings and on-campus workshops. In this guide, our authors will walk you through: Core service competencies Strategies for supporting frontline staff in enhancing customer service Examples of customer service scripts for dialogue, phone, voicemail, and email Detailed guidelines for creating physical environments on campus that facilitate better service Worksheets and tools for auditing policies and practices that impact customer service Tips for cultivating faculty and staff buy-in Examples of exemplary customer service initiatives at other colleges and universities REVIEWS "Elevating Customer Service should be read by every administrator who cares about retention and service excellence." - Neal Raisman, N. Raisman & Associates "In today's competitive market in higher education, a partnership between academics and customer service is key to attracting and retaining students. This handbook shows practitioners how to enhance service excellence while maintaining academic integrity." - Bill Destler, President Emeritus, Rochester Institute of Technology "How refreshing and encouraging it is to read a book about customer service on today's college campuses. The reality is higher education today is rapidly changing and models of leading a university are significantly altered in todays environment. Customer service can no longer be viewed as a negative concept on our campuses. Rather, such service is mandated today in whatever form one wishes to call it. Students, parents, employers, and college employees are demanding it. Implementing such measures that change a campus's culture may mean the difference between those colleges that survive and those that do not. The foundations of quality service discussed in this book should be mandatory reading for all college administrators." - David DeCenzo, President, Coastal Carolina University "This insightful book provides a step-by-step guide to assess, evaluate, and implement strategies to improve the effectiveness of any department or division within the academy. The authors provide valuable information and a workable template to enhance the student experience on campus and ultimately improve retention, and recruitment efforts in an era in which colleges and universities are fiercely competing to attract and retain students." - Jim Pillar, Associate Vice President of Housing, Monmouth University "This really made me think about our office environment and how we can work toward improving not only the student experience but the front-line staff experience as well. It truly is a practical guide with relevant activities and things to consider." - Kerri Wilson, Director of Off-Campus Living and Community Partnerships, Rutgers University-New Brunswick
Author: Carlos Nevarez
Publisher: Taylor & Francis
ISBN: 1000978907
Category : Education
Languages : en
Pages : 161
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Book Description
This book presents leaders and aspiring leaders in community colleges with a theoretical and practical framework for analyzing their leadership styles, and determining the dimensions of leadership they need to improve in order to strengthen their capacity to resolve complex issues and effectively guide their institutions. It does so through presenting theories about leadership that are congruent with the notions of equity, access, diversity, ethics, critical inquiry, transformational change, and social justice that drive the missions of community colleges, and at the same time provides the reader with the strategic skills to prepare for and navigate the profound changes ahead.Readers will gain an understanding of how to use theory as a tool to guide their practice, better understand the intricacies of the issues confronting them, the power dynamics and organizational context in which they operate, predict potential outcomes, and develop processes to achieve desired outcomes. Utilizing theory in conjunction with case study analysis provides community college leaders with the tools needed to comprehensively interrogate and inform decision-making processes. The authors provide a number of rich and realistically complex case studies, all of which are situated in a community college environment, to which readers can apply the various theories and perspectives, develop their view about the principles and actions most likely to lead to satisfactory outcomes, and hone the approaches to leadership that are authentic to them, and effective. The authors aim to help readers develop the multi-faceted approach to leadership that is essential to running complex organizations. They aim to promote development of the “whole” leader through a three-fold framework of theory, practice, and introspection in context of institutional change. In doing so, leaders will be better equipped to lead community colleges in challenging times.The authors tie AACC’s competencies to the leadership theories they cover, as well as to the analysis of the case studies, and leadership inventories, as an essential framework for developing the skill sets to enact the community college mission.The book is suitable for personal reading and reflection, institutional leadership retreats and training, and as a text for higher education courses.
Author: George R. Boggs
Publisher: John Wiley & Sons
ISBN: 1119095158
Category : Education
Languages : en
Pages : 245
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Book Description
Anticipate, manage, and overcome the complex issues facing community colleges Practical Leadership in Community Colleges offers a path forward through the challenges community colleges face every day. Through field observations, reports, news coverage, and interviews with leaders and policy makers, this book digs deep into the issues confronting college leaders and provides clear direction for managing through the storm. With close examination of both emerging trends and perennial problems, the discussion delves into issues brought about by changing demographics, federal and state mandates, public demand, economic cycles, student unrest, employee groups, trustees, college supporters, and more to provide practical guidance toward optimal outcomes for all stakeholders. Written by former presidents, including a past president of the American Association of Community Colleges, this book provides expert guidance on anticipating and managing the critical issues that affect the entire institution. Both authors serve as consultants, executive coaches, and advisors to top leaders, higher education institutions, and leadership development programs throughout the United States. Community colleges are facing increasingly complex issues from both without and within. Some can be avoided, others only mitigated—but all must be managed, and college leaders must be fully prepared or risk failing the students and the community. This book provides real-world guidance for current and emerging leaders and trustees seeking more effective management methods, with practical insight and expert perspective. Tackle the college completion challenge and performance-based funding initiatives Manage through economic cycles, declining support, and calls for accountability Delve into the issues of privatization and employee unionization Execute strategies to align institutional goals and mission Manage organizational change and new ways of thinking that are essential in today's competitive environment Manage issues involving diversity, inclusiveness, and equity Prepare adequately for campus emergencies Community colleges are the heartbeat of the nation's higher education system, and bear the tremendous responsibility of serving the needs of a vast and varied student body. Every day may bring new issues, but effective management allows institutions to rise to the challenge rather than falter under pressure. Practical Leadership in Community Colleges goes beyond theory to provide the practical guidance leadership needs to more effectively lead institutions to achieve results and serve the students and the community.
Author: Susan R. Pierce
Publisher: John Wiley & Sons
ISBN: 1118027760
Category : Education
Languages : en
Pages : 244
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Book Description
Praise for On Being Presidential "This is the best book I've ever read on being a college president."—Arthur Levine, president, Woodrow Wilson National Fellowship Foundation, and president emeritus, Teachers College, Columbia University "A must-read for anyone involved in higher education. Susan Resneck Pierce's cautionary tales and commonsense approach to college management present, in a very entertaining way, the 'dos' and 'don'ts' of effective postsecondary academic leadership. Highly recommended... I am so enthusiastic that I plan to share On Being Presidential with two new university presidents!"—Barbara Young, vice-chair, Sweet Briar College Board of Directors, and two-time appointee to the University of Kentucky Board of Trustees "Susan Pierce provides an insightful guide to the successful presidency, lessons based not on theory but gleaned from meaningful experiences. Nearly every page contains pearls of wisdom both for college and university presidents and for those who aspire to lead campuses."—Constantine W. Curris, president emeritus, American Association of State Colleges and Universities
Author: Edward J. Valeau
Publisher: STAR Scholars
ISBN:
Category : Education
Languages : en
Pages : 194
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Book Description
The book Shaping a Humane World through Global Higher Education: Pre-Challenges and Post Opportunities during a Pandemic, is a series of empirical studies and essays originally presented in the 2020 Virtual Star Scholar conference: The Humane World hosted by the University of Kathmandu, Nepal. The authors represent five countries: Australia, Kenya, Malaysia, Nepal, and the United States. Their voices represent issues important in both the Global North and the Global South and what in particular is needed to design essential policies and training required to achieve success. Editors Edward J. Valeau, Ed.D. is Superintendent/President Emeritus of Hartnell Community College District in Salinas, California, USA. Rosalind Raby, Ph.D., is a Senior Lecturer at California State University, Northridge, in the Educational Leadership and Policy Studies Department of the College of Education, USA. Uttam Gaulee, Ph.D., is a Professor in the advanced studies, leadership, and policy department at Morgan State University, USA.
Author: Nancy S. Shapiro
Publisher: Jossey-Bass
ISBN:
Category : Education
Languages : en
Pages : 246
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Book Description
"Creating Learning Communities is a guide to the essentials of this rewarding new program area, including how to design, fund, staff, manage, and integrate learning communities into different campuses. Drawing from their own experience, as well as from experiences of campuses around the country, Nancy S. Shapiro and Jodi H. Levine provide both a sound theoretical rationale and nuts-and-bolts advice on the logistical, administrative, financial, and turf-related issues of creating an effective learning community. And perhaps most important, they show how to ensure that such communities embody and fulfill the objectives for which they were established."--BOOK JACKET.
Author: Peter Seldin
Publisher: John Wiley & Sons
ISBN: 0470538090
Category : Education
Languages : en
Pages : 422
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Book Description
Praise for The Teaching Portfolio "This new edition of a classic text has added invaluable, immediately useful material. It's a must-read for faculty, department chairs, and academic administrators." —Irene W. D. Hecht, director, Department Leadership Programs, American Council on Education "This book offers a wealth of wisdom and materials. It contains essential knowledge, salient advice, and an immediately useful model for faculty engaged in promotion or tenure." —Raymond L. Calabrese, professor of educational administration, The Ohio State University "The Teaching Portfolio provides the guidelines and models that faculty need to prepare quality portfolios, plus the standards and practices required to evaluate them." —Linda B. Nilson, director, Office of Teaching Effectiveness and Innovation, Clemson University "Focused on reflection, sound assessment, and collaboration, this inspiring and practical book should be read by every graduate student, faculty member, and administrator." —John Zubizarreta, professor of English, Columbia College "All the expanded and new sections of this book add real value, but administrators and review committees will clearly benefit from the new section on how to evaluate portfolios with a validated template." —Barbara Hornum, director, Center for Academic Excellence, Drexel University "This book is practical, insightful, and immediately useful. It's an essential resource for faculty seeking promotion/tenure or who want to improve their teaching." —Michele Stocker-Barkley, faculty, Department of Psychology, Kishwaukee Community College "The Teaching Portfolio has much to say to teachers of all ranks, disciplines, and institutions. It offers a rich compendium of practical guidelines, examples, and resources." —Mary Deane Sorcinelli, Associate Provost for Faculty Development, University of Massachusetts Amherst "Teaching portfolios help our Board on Rank and Tenure really understand the quality and value of individual teaching contributions." —Martha L. Wharton, Assistant Vice President for Academic Affairs and Diversity, Loyola University, Maryland
Author: Thomas Snyder
Publisher: John Wiley & Sons
ISBN: 9781118271698
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Get a good education without massive debt, and enter a field that's actually hiring In coming years, millions of great jobs will be opening up in growth areas like advanced manufacturing, biotechnology, health care, information technology, and sustainable energy. These jobs can pay as well as, or much better than, the average income for four-year college graduates. They generally offer high levels of day-to-day satisfaction. And the path to all of them begins in the community colleges. In The Community College Career Track, Tom Snyder gives young people and their parents, as well as mid-life career changers, a practical, inspiring guide to taking that path and completing it successfully. The old model of a bachelor's degree leading to a good job and career has broken down for large numbers of young people, many of whom graduate college only to work in a career that doesn't require a degree. Meanwhile, millions of productive American white collar and blue-collar workers have been laid off and need retraining for second careers. This book helps you find a new way forward. Offers insights on how to save money over a lifetime through an affordable college education that provides high-paying jobs Author Tom Snyder is the president of Ivy Tech Community College, Indiana's statewide community college system and the largest singly accredited community college system in the country Author Tom Snyder has confronted the education-jobs mismatch from both sides, first as a highly successful business executive and now as an award-winning educator. Follow his efficient, affordable, and rewarding path to a great career and a satisfying life.
