Author: Lucian L. Leape
Publisher: Springer Nature
ISBN: 3030711234
Category : Medical
Languages : en
Pages : 450
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Book Description
This unique and engaging open access title provides a compelling and ground-breaking account of the patient safety movement in the United States, told from the perspective of one of its most prominent leaders, and arguably the movement’s founder, Lucian L. Leape, MD. Covering the growth of the field from the late 1980s to 2015, Dr. Leape details the developments, actors, organizations, research, and policy-making activities that marked the evolution and major advances of patient safety in this time span. In addition, and perhaps most importantly, this book not only comprehensively details how and why human and systems errors too often occur in the process of providing health care, it also promotes an in-depth understanding of the principles and practices of patient safety, including how they were influenced by today’s modern safety sciences and systems theory and design. Indeed, the book emphasizes how the growing awareness of systems-design thinking and the self-education and commitment to improving patient safety, by not only Dr. Leape but a wide range of other clinicians and health executives from both the private and public sectors, all converged to drive forward the patient safety movement in the US. Making Healthcare Safe is divided into four parts: I. In the Beginning describes the research and theory that defined patient safety and the early initiatives to enhance it. II. Institutional Responses tells the stories of the efforts of the major organizations that began to apply the new concepts and make patient safety a reality. Most of these stories have not been previously told, so this account becomes their histories as well. III. Getting to Work provides in-depth analyses of four key issues that cut across disciplinary lines impacting patient safety which required special attention. IV. Creating a Culture of Safety looks to the future, marshalling the best thinking about what it will take to achieve the safe care we all deserve. Captivatingly written with an “insider’s” tone and a major contribution to the clinical literature, this title will be of immense value to health care professionals, to students in a range of academic disciplines, to medical trainees, to health administrators, to policymakers and even to lay readers with an interest in patient safety and in the critical quest to create safe care.
Author: Michael S. Woods
Publisher: Doctors In Touch
ISBN: 9780975519608
Category : Health & Fitness
Languages : en
Pages : 108
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Book Description
One doctor speaking to other doctors and health care providers about how to provide the best possible care for patients--by actually caring about patients. These powerful laminated cards helps health care providers understand and practice what to do after unexpected outcomes--to apologize. Michael Woods walks health care providers through the Five "R's" of Apology: Recognition; Regret; Responsibility; Remedy and Remain Engaged.
Author: Doug Wojcieszak
Publisher: AuthorHouse
ISBN: 1434354970
Category : Admissions (Law)
Languages : en
Pages : 138
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Book Description
This book is, in part, adapted from speeches I have given to medical, insurance, and legal organizations across the United States and in Australia and Canada over the last two years. Liability exposure has been a major issue for healthcare and insurance professionals for a long time, and they are looking for new solutions to an old problem. More and more doctors, nurses, risk managers, hospital administrators, and insurance executives are turning to Sorry Works! for answers. I thought it was time to put Sorry Works! in a book that was concise and to the point. Along the way I met and had the pleasure of working with James Saxton and his team at the law firm of Stevens & Lee. It was fascinating to me how as lawyers and health law consultants they were spreading the same message. To make sure this message was well grounded in law and risk management principles, we collaborated, and this book is part of that partnership. This book adequately covers the topic of disclosure and apology but has intentionally been kept short so even the busiest professional could read it on a plane ride or over a weekend. Though Sorry Works! has its roots in medicine, it is my hope that this book finds a wider audience in corporations, the small business community, and other sectors of our society that are concerned about litigation. I also hope the book appears in college course syllabi so future doctors, lawyers, and business people can read, discuss, and debate it. Indeed, if Sorry Works! can work in medical malpractice (often thought to be one of the most contentious and expensive litigation arenas) imagine what it can do elsewhere! Moreover, though Sorry Works! is a process and program, it also a way oflife universal to all people. Indeed, Sorry Works! returns us to our parents' lessons about apology and fixing mistakes. People can actually live with mistakes, but they do not accept or tolerate cover-ups. Sorry Works! taps into this psyche and, in doing so, provides a simple yet devastatingly effective way to reduce litigation and associated expenses while improving outcomes and safety, which further decreases litigation exposure. The keys are honesty, candor, and a real commitment to fix problems when something goes wrong. All three elements must be present to prevent conflict, and Sorry Works! shows you how to do it.
Author: Aaron Lazare
Publisher: Oxford University Press
ISBN: 0199884994
Category : Political Science
Languages : en
Pages : 376
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Book Description
One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart. He discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, the transfer of power and respect between two parties, and much more. Readers will not only find a wealth of insight that they can apply to their own lives, but also a deeper understanding of national and international conflicts and how we might resolve them. The act of apologizing is quite simply immensely fulfilling. On Apology opens a window onto this common occurrence to reveal the feelings and actions at the heart of this profound interaction.
Author: Danielle Ofri, MD
Publisher: Beacon Press
ISBN: 0807073334
Category : Medical
Languages : en
Pages : 267
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Book Description
“A fascinating journey into the heart and mind of a physician” that explores the doctor-patient relationship, the flaws in our health care system, and how doctors’ emotions impact medical care (Boston Globe) While much has been written about the minds and methods of the medical professionals who save our lives, precious little has been said about their emotions. Physicians are assumed to be objective, rational beings, easily able to detach as they guide patients and families through some of life’s most challenging moments. But understanding doctors’ emotional responses to the life-and-death dramas of everyday practice can make all the difference on giving and getting the best medical care. Digging deep into the lives of doctors, Dr. Danielle Ofri examines the daunting range of emotions—shame, anger, empathy, frustration, hope, pride, occasionally despair, and sometimes even love—that permeate the contemporary doctor-patient connection. Drawing on scientific studies, including some surprising research, Dr. Ofri offers up an unflinching look at the impact of emotions on health care. Dr. Ofri takes us into the swirling heart of patient care, telling stories of caregivers caught up and occasionally torn down by the whirlwind life of doctoring. She admits to the humiliation of an error that nearly killed one of her patients. She mourns when a beloved patient is denied a heart transplant. She tells the riveting stories of an intern traumatized when she is forced to let a newborn die in her arms, and of a doctor whose daily glass of wine to handle the frustrations of the ER escalates into a destructive addiction. Ofri also reveals that doctors cope through gallows humor, find hope in impossible situations, and surrender to ecstatic happiness when they triumph over illness.
Author: Edward Livingston Trudeau
Publisher:
ISBN: 9781519051073
Category :
Languages : en
Pages : 201
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Book Description
Coming from a long line of doctors, it seemed natural that Edward Livingston Trudeau would follow in that path. Never did he dream that only shortly after returning from his honeymoon in 1871, he would be diagnosed with tuberculosis.Despite being devastated by the news, he spent the rest of his life in the research and treatment of tuberculosis, establishing the Adirondack Cottage Sanitarium at Saranac Lake. His laboratory there was the first in the United States dedicated to a better understanding of the disease.In this intensely interesting, inspiring, and often witty memoir, Dr. Trudeau relates the trials and victories of his professional and personal life. His long marriage was one of the bedrocks of his life.Among his most celebrated patients was author Robert Louis Stevenson, with whom he became friends. He also mentions an evening with Stevenson and Libby Custer (widow of General George Armstrong Custer) that was highly entertaining.As for living a life with illness, Trudeau says:"I have had ample opportunity in the past forty years to get used to illness and suffering; but it took me a long time to learn, imperfectly though it be, that acquiescence is the only way for the tuberculous invalid to conquer fate. To cease to rebel and struggle, and to learn to be content with part of a loaf when one cannot have a whole loaf, though a hard lesson to learn, is good philosophy for the tuberculous invalid, and to his astonishment he often finds that what he considers the half-loaf, when acquiesced in, proves most satisfying."
Author: V (formerly Eve Ensler)
Publisher: Bloomsbury Publishing USA
ISBN: 1635574390
Category : Psychology
Languages : en
Pages : 130
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Book Description
From the bestselling author of The Vagina Monologues-a powerful, life-changing examination of abuse and atonement. “A triumph of artistry and empathy.” -Naomi Klein “A crucial step forward . . . This is an urgently needed book right now.” -Jane Fonda “Courageous, transformative, and yes-healing.” -Anne Lamott Like millions of women, Eve Ensler has been waiting much of her lifetime for an apology. Sexually and physically abused by her father, Eve has struggled her whole life from this betrayal, longing for an honest reckoning from a man who is long dead. After years of work as an anti-violence activist, she decided she would wait no longer; an apology could be imagined, by her, for her, to her. The Apology, written by Eve from her father's point of view in the words she longed to hear, attempts to transform the abuse she suffered with unflinching truthfulness, compassion, and an expansive vision for the future. Through The Apology Eve has set out to provide a new way for herself and a possible road for others, so that survivors of abuse may finally envision how to be free. She grapples with questions she has sought answers to since she first realized the impact of her father's abuse on her life: How do we offer a doorway rather than a locked cell? How do we move from humiliation to revelation, from curtailing behavior to changing it, from condemning perpetrators to calling them to reckoning? What will it take for abusers to genuinely apologize? Remarkable and original, The Apology is an acutely transformational look at how, from the wounds of sexual abuse, we can begin to re-emerge and heal. It is revolutionary, asking everything of each of us: courage, honesty, and forgiveness.
Author: Thomas Schneider
Publisher: Wheatmark, Inc.
ISBN: 1627871381
Category : Health & Fitness
Languages : en
Pages : 127
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Book Description
In A Physician's Apology, Dr. Tom Schneider exposes medical myths and urges readers to take responsibility for their own health, all while unveiling this truth: there are practical and proven steps that can be taken toward living a healthier, longer, and, yes ... happier life. No stranger to personal health issues himself, Dr. Tom has devoted decades of exhaustive exploration and research into what really works—and what does not—when it comes to healing, rejuvenating, and regenerating mind and body. From his unique vantage point as patient, doctor, and tireless researcher, he simplifies the science behind health and wellness with great humor and unsurpassed expertise, and he has more than a few apologies to make on behalf of the medical establishment.
Author: Hull Cook
Publisher: U of Nebraska Press
ISBN: 080326481X
Category : Biography & Autobiography
Languages : en
Pages : 240
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Book Description
In a world of HMOs, insurance companies, and an endless flood of forms, Hull Cook reminds us that there was a time when a visit to the doctor's office cost three dollars and doctors still made house calls. Cook recounts fifty years of service as a rural doctor in Texas and Nebraska, where a wide spectrum of dilemmas tested his resourcefulness, endurance, and sense of humor. He describes helping to deliver a baby via telephone during the Blizzard of '49, and he explains his "special delivery" of medication in the dead of winter-an operation involving his Beechcraft Bonanza airplane and a p.
Author: Beth L. Rodgers
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 484
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Book Description
This book presents state-of-the-art methods for developing concepts appropriate for nursing. It presents a wide array of approaches to concept developments, ranging from the classic to the cutting-edge in a matter that balances philosophical foundations with techniques and practical examples. Explores approaches ranging from the classic to constructivist to critical or postmodern Balances philosophy and methods, illustrating each method with a complete example of a specific concept developed using that method.
