Crucial Conversations: Tools for Talking When Stakes are High, Third Edition PDF Download
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Author: Joseph Grenny
Publisher: McGraw Hill Professional
ISBN: 1260474194
Category : Business & Economics
Languages : en
Pages : 332
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Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author: Joseph Grenny
Publisher: McGraw Hill Professional
ISBN: 1260474194
Category : Business & Economics
Languages : en
Pages : 332
Get Book Here
Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author: David Bulitt
Publisher: Simon and Schuster
ISBN: 1510746137
Category : Family & Relationships
Languages : en
Pages : 216
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Book Description
A Top Divorce Lawyer and a Family Therapist Show You How to Really Talk—for Better or for Worse Married for 33 years, David, a divorce lawyer, and Julie, a family therapist, have both been witness to families struggling with life’s most difficult challenges. At the same time, they have weathered their own challenges at home: raising four daughters, two biological and two adopted, and dealing with one child’s mental health and behavioral issues. What they’ve learned about saving a marriage or knowing when to call it quits, when to turn to professionals or when to try tough love, could fill a book—and it does. The Five Core Conversations for Couples tackles every corner of relationships with the wisdom, knowledge, and best advice culled from David and Julie’s unique personal and professional experiences, organized topically into the five core reasons that people come to their offices. Topics include: Disability Abuse Serious illness Estrangement And much, much more Take a look inside the hearts and minds of two marriage professionals to gain a fresh perspective into your own relationships and to have valuable and more frequent conversations with those you love.
Author: Papio Jas
Publisher:
ISBN:
Category :
Languages : en
Pages : 48
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Book Description
This booklet is the best introduction into understanding the power and inspiration behind ILP, Ideals of Love Paradigm. Its format is conducive to many great conversations.
Author: Jacqueline M. Stavros
Publisher: Berrett-Koehler Publishers
ISBN: 1523094028
Category : Business & Economics
Languages : en
Pages : 177
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Book Description
Conversations can be critical and destructive, or they can be generative and productive. This book shows how to guarantee your conversations will help people, organizations, and communities flourish. --
Author: Jane Kelley Rodeheffer
Publisher: University Press of America
ISBN: 9780761816799
Category : Education
Languages : en
Pages : 228
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Book Description
Co-published with the Association for Core Text and Courses, this book contains a collection of core texts that are appropriate for students of all majors. The volume is a resource for educators attempting to create a cohesive structure to their curriculum, integrating it with texts of cultural significance. Students, through critical thinking, bridge discipline (science and the arts), culture (East and West), and time period (ancient and modern). Rich with possibility for either public or private colleges, Core Texts in Conversation is a valuable guide for curriculum building in any discipline.
Author: Douglas Stone
Publisher: Penguin
ISBN: 0593511697
Category : Psychology
Languages : en
Pages : 401
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Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Susan Scott
Publisher: Penguin
ISBN: 9780425193372
Category : Self-Help
Languages : en
Pages : 324
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Book Description
Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
Author: Jay Payleitner
Publisher: Harvest House Publishers
ISBN: 0736960317
Category : Religion
Languages : en
Pages : 194
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Book Description
Dad, you love your kids to pieces. But whether it’s father-son or father-daughter, how to talk to them—and about what—can be one of the big mysteries in raising children. Bestselling author and veteran dad Jay Payleitner comes to the rescue with a carload of great ideas about communicating those all-important life values to your kids to help them thrive. Good news is, you don’t have to use a lot of words as you plant healthy thoughts about... Excellence: how your kids can hit home runs in life Emotions: experiencing and handling them as God’s gift Integrity: being true to something beyond themselves Marriage: focusing on the positives, not the weeds, thorns, and crabgrass Immortality: living life as a friend of the One who’s eternal Jay’s straightforward, man-friendly advice and stories form a terrific, confidence-boosting resource for building lifelong positives into your family. Raising children just got easier! Great gift or men’s group selection.
Author: James D. Showkeir
Publisher: Berrett-Koehler Publishers
ISBN: 1605096938
Category : Business & Economics
Languages : en
Pages : 250
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Book Description
In this groundbreaking new book, the Showkeirs take something people typically think of as merely functional—ordinary conversations—and show the power they have to create, sustain, and change the very nature of workplace culture. Conversations can lead to an engaged and energized workforce, or to one that is alienated and uninspired. If you want to change the culture you must change the conversations. All too often workplace conversations—between managers and direct reports, peer-to-peer, or with external stakeholders— create parent-child relationships. People hide facts, sugarcoat reality and claim helplessness to try to control interactions and get what they want. The Showkeirs expose the destructiveness of these manipulative conversations, and demonstrate how we can move to honest and authentic interactions that create adult relationships. By intentionally and thoughtfully changing conversations, organizations will engender increased commitment, true accountability, and improved workplace performance. Drawing on more than 25 years of experience as organizational consultants, their book offers examples of parent-child and adult-adult workplace conversations in a variety of settings, circumstances and industries. They also provide a hands-on guide, including sample scripts, for dealing with a host of potentially difficult conversations. Authentic Conversations goes to the heart of why so many people today are disengaged, uninspired, and uncommitted to their organization’s success. It challenges the conventional wisdom about managing people and sets out specific, concrete ways to consciously make conversations the primary driver for change.
Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 0071772200
Category : Business & Economics
Languages : en
Pages : 287
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Book Description
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
